Provision of fixed telephone services for the needs of the General Directorate for the Execution of Sentences and its territorial services

Главна дирекция "Изпълнение на наказанията"София, BulgariaNotice 703655-2026 · Reference number: 604682

At a glance

Главна дирекция "Изпълнение на наказанията" (София, Bulgaria) is tendering: Provision of fixed telephone services for the needs of the General Directorate for the Execution of Sentences and its territorial services. Offers are due 9 Nov 2026, 22:59 CET. Estimated value €256,386, 36-month contract. Bidders must show, among other things: ISO 9001.

Official noticeTender documents

Already a customer? Open it in the app

Translated from the official notice. The original text is the legally binding one.

Key facts

Deadline
€256,386
Estimated value
36 months
Duration
Open procedure
Procedure
12 Oct 2026
Published
703655-2026
Notice number
604682
Reference number
Telecommunications services (64200000)
Main CPV
BGR
Place of performance (NUTS)
not allowed
Variant offers
Bulgarian
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

What the buyer wants

The order includes providing fixed telephone services, together with all additional voice and other services included in the standards, allowing the implementation of incoming and outgoing, voice and fax calls on the GDIN network, as well as calls to other mobile and fixed networks in the territory of the Republic of Bulgaria and abroad, from and to subscribers of the Contracting Party (335 regular telephone posts, 3 SIPs with up to 10 call channels, 34 ISDN BRA and 17 automatic inputs). The contracting authority shall have the right to modify them according to the needs of territorial services.

CPV codes

  • 64200000Telecommunications servicesmain

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • CertificatesISO 9001

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (2)

The participant must hold a valid Permission to use an individually assigned limited resource. , provided groups of geographical numbers after geographical codes, (Art.33, para.1 of the LEU), and for foreign persons Declaration of circumstances: When submitting the tender, compliance with the requirements shall be declared in EEDOP, Part IV: Selection criteria, Section C: Fitness, field In the EEDOP, the participant shall indicate the details of the document.

Proof of circumstances: When concluding the contract, the participant selected as a contractor, including for foreign persons, should submit an authorisation to carry out an activity on the provision of electronic communications services issued by the Communications Regulation Commission (CRC) and to be entered in the register of enterprises that have permissions to use individually defined limited resource (art.33, para.1 of the LEC) and permission to use an individually designated limited resource (CRC) with the purpose of providing services issued by the Communications Regulation Commission on the territory of the Republic of Bulgaria.

Note: In the hypothesis of Art. 67, para. 5 of the Public Procurement Act The contracting authority may require, at any time after the opening of requests for participation or tenders, the submission of all or part of the documents demonstrating the information referred to in the EEDOP. In each particular case, the Contracting Party shall comply with the provision of Art. 67, para. 8 of the Public Procurement Act.

A quality management system certified according to an international quality standard BDS EN ISO 9001:2015 or equivalent shall be implemented by the participant with a range in the field of electronic communications services or equivalent issued by an accredited institution. Declaration of circumstances: When submitting the tender, compliance with the requirements shall be declared in EEDOP, Part IV: Selection criteria, Section D: In the EEDOP, the participant shall indicate the details of the document.

Proof of circumstances: When concluding the contract, the participant selected as a contractor should provide a valid certificate for an implemented quality management system according to EN ISO 9001:2015 or equivalent, with a range in the field of electronic communications services or equivalent, issued by an accredited institution.

Options, renewals, framework

  • Options: foreseen
EXAMPLE — not a result for your companyCan you bid? Your readiness check

This is the SalesDots check: every condition in the notice, the company registers and your whole company profile — certificates with expiry dates, team, references and financials — in one place. The results below are an example; you see the real one after signing in.

9 met · 0 expiring · 2 missing · 2 to check

Conditions in this notice

  • ISO 9001certificate in the profile, valid on the bid dateIn your profile

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Company profile — matched to the requirements

  • ISO/IEC 27001company certificate, validIn your profile
  • ISO 22301add it or bring in a consortium partnerNot in your profile yet
  • Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
  • Solution architect — TOGAFno certified personNot in your profile yet
  • IT references, last 3 years3 public-sector implementationsIn your profile
  • Turnover, last 3 yearsfrom financial statementsIn your profile
  • Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
  • Security clearance (Poufne, NATO)to check in the teamNeeds a look

Free · no account

Get tenders like this one by e-mail

New tenders like this one (Telecom & connectivity · Bulgaria), once a week and only when there are new ones.

Company address only. We do not accept Gmail, Outlook, WP or similar mailboxes.

Free check · 10 seconds

Does your company fit this tender?

Enter your tax number. We compare your public contract history with this tender — no account needed.

Company address only. We do not accept Gmail, Outlook, WP or similar mailboxes.

Award criteria

The full criteria and their weights, as published in the notice.

  • K2 is a Technical criterion for the fixed telephone service, with a weight of 40%.40%

    Показателите за оценка и относителната им тежест участват във формирането на комплексната оценка на офертата, както е посочено в следната формула: КО = К1 х 60% + К2 х 40% К1 е Икономически показател на фиксираната телефонна услуга, с тежест 60%, К2 е Технически показател на фиксираната телефонна услуга, с тежест 40%. Икономически най-изгодната оферта се определя въз основа на критерий за възлагане: „оптимално съотношение качество/цена“ по чл. 70, ал. 2, т. 3 от ЗОП. За обективна база за сравнение по отношение на предложенията на участниците за единични цени за изпълнение, в случаите на допуснати до оценяване една или две оферти по смисъла на чл.72 ал.1 т.2 от ЗОП, Възложителят определя посочените в табличен вид единични цени, посочени в Раздел IV КРИТЕРИЙ ЗА ВЪЗЛАГАНЕ НА ОБЩЕСТВЕНАТА ПОРЪЧКА от документацията.

  • K1 is an Economic criterion for the fixed telephone service, with a weight of 60%,60%

    Показателите за оценка и относителната им тежест участват във формирането на комплексната оценка на офертата, както е посочено в следната формула: КО = К1 х 60% + К2 х 40% К1 е Икономически показател на фиксираната телефонна услуга, с тежест 60%, К2 е Технически показател на фиксираната телефонна услуга, с тежест 40%.

Buyer

Главна дирекция "Изпълнение на наказанията"

Address
бул. Ген. Николай Г. Столетов № 21, 1309 София, Bulgaria

Register identifiers

Registration no. in the notice
129010029

What this buyer bought before

15 IT contract award notices 2021–2026, €8.8m in total.

  • Осигуряване на абонаменти за софтуерни продукти и свързани с тях услуги

    Winner: А1 България ЕАД · 3 bids

    €657,763

    20 Oct 2026

  • Предоставяне на електронни съобщителни услуги по стандарт GSM/UMTS за нуждите на ГД „Изпълнение на наказанията“.

    Winner: Виваком България ЕАД · 1 bid

    €100,000

    7 Apr 2026

  • Осигуряване на комуникационна свързаност и достъп до интернет за нуждите на Главна дирекция „Изпълнение на наказанията“ и териториалните й служби

    Winner: Виваком България ЕАД

    BGN 209,000

    19 Dec 2025

  • Доставка, инсталиране, конфигуриране, пускане в експлоатация и гаранционна поддръжка на 2 броя дискови масиви и 2 броя SAN комутатора за нуждите на Главна дире…

    Winner: КОНТРАКС АД

    BGN 229,104

    15 Oct 2025

  • Поддръжка на съществуващата видео-охранителна система на ГДИН и териториалните й служби

    Winner: А1 България ЕАД

    BGN 97,500

    1 Oct 2025

  • Предоставяне на услуги за осигуряване на функционирането на Системата за електронно наблюдение (СЕН) на Главна дирекция „Изпълнение на наказанията

    Winner: А1 България ЕАД

    BGN 100,000

    18 Sept 2025

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

app.eop.bg
Platform
yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Provision of fixed telephone services for the needs of the General Directorate for the Execution of Sentences and its territorial services"?

Offers are due by 9 Nov 2026, 22:59 CET.

What is the estimated value?

The estimated value published in the notice is €256,386.

Who is the buyer?

Главна дирекция "Изпълнение на наказанията" (София, Bulgaria).

Where and how do I submit an offer?

Offers are submitted electronically on app.eop.bg.

How are offers scored?

K2 is a Technical criterion for the fixed telephone service, with a weight of 40%. 40%, K1 is an Economic criterion for the fixed telephone service, with a weight of 60%, 60%.

Which procedure is used?

Open procedure.

Win it with SalesDots

Read the documents for you

SalesDots fetches the tender documents (or takes your upload when a platform does not allow it) and answers the two questions that matter first: what the buyer wants built, and what you must prove to take part, each with the exact quote and page.

Analyse documents

Match it with your profile

Every certificate, reference and role is checked against your company: green when you have it, amber when it expires before the deadline, grey when it needs a look.

Check my fit

Prepare your response

Turn the conditions into a bid checklist with owners and due dates, draft the questions to the buyer and keep the team on one plan.

Start a response

Never miss a change

Track the deadline, amendments and answers to clarification questions, and get similar tenders and re-tenders before they are published.

Track this tender

Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 3 Nov 2026, 05:25 CET.