Provision of hardware and software support from the manufacturer of equipment – Dell for the needs of the Agency for Registration (AV)

The subject of the procurement includes the provision of hardware and software support for the following types of products:

• Disk array Dell EMC Xtremio X2-S
• 1 pc
• Dell EMC PowerVault TL4000 Tape Library
• 1 pc.
• Dell EMC VPLEX VS6
• 1 pc
• Dell EMC VPLEX VS6
• 1 pc
• DELL PowerStore 1000T
• 1 pc.
• Disk array DELL PowerStore 1200T
• 1 pc.
• Blade chassis DELL Technologies PowerEdge MX7000
• 1 pc.
• Communication module DELL Dell EMC MX9116N
• 2 pcs.
• Virtualization server DELL PowerEdge MX760C
• 3 pcs.
• Blade chassis DELL Technologies, PowerEdge MX7000
• 1 pc.
• Communication module DELL Technologies Dell EMC MX9116N
• 2 pcs.
• Server for virtualization DELL Technologies PowerEdge MX760C
• 3 pcs. The performance requirements are described in detail in the Technical Specification of THE ADVANTAGE, Annex No 1. *** Implementing periods:
• The deadline for providing hardware and software support is 13.12.2026. In the event that funding is not provided on 13.12.2026, the period for providing services shall be up to 5 (five) working days from the date of receipt of the notification of secured funding sent by the contracting authority and submission by the contractor of the designated performance guarantee under the terms of the contract.
• The duration of the provided hardware and software maintenance of the equipment is according to the time limit specified in column six of Table No 1 of Section II . *** In case it is not a manufacturer, the participant in the procurement should be duly authorised by the manufacturer or its official representative for the right of distribution/delivery, software and hardware maintenance of the specified hardware products in the territory of the Republic of Bulgaria. *** The requirement for authorisation at the tender stage shall be justified by the subject-matter of the contract and shall constitute a guarantee of its timely and qualitative execution.In the event that a contractor who is refused authorisation by the manufacturer is selected, this may result in a delay in the performance of the contract and its termination. According to the conclusions of the Supreme Administrative Court, the authorisation requirement is in itself not restrictive insofar as it guarantees the quality and reliability of the activity carried out.In normal commercial practice, authorisation shall be based on a contract which may be directly with the manufacturer or with another economic entity authorised to authorise on behalf of the manufacturer. (Decision No 10859 of 27.10.2021 of the SAC under Admiral No 6546/2021). In the documentation, the authorisation condition is extended, i.e. not limited to the manufacturer but also to any official representative of the manufacturer. A general authorisation is required, not for a specific procedure and an opportunity is provided for each interested participant
• a partner, whether Bulgarian or foreign, to submit a tender, and an opportunity to prove the above fact is provided, both with a letter of approval and with any other equivalent document certifying compliance with the requirement.