Provision of maintenance, technical support and modernization services for the Delfin II system
At a glance
KOMENDA GŁÓWNA OCHOTNICZYCH HUFCÓW PRACY (Warszawa, Poland) is tendering: Provision of maintenance, technical support and modernization services for the Delfin II system. Offers are due 4 Dec 2026, 09:00 CET. 24-month contract. Bidders must show, among other things: references, bid deposit.
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Translated from the official notice. The original text is the legally binding one.
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Key facts
- Deadline
- not published
- Estimated value
- 24 months
- Duration
- Open procedure
- Procedure
- 5 Nov 2026
- Published
- 770846-2026
- Notice number
- 7/B/KGOHP/2026/ZIT
- Reference number
- Systems analysis and programming services (72240000)
- Main CPV
- PL911
- Place of performance (NUTS)
- not allowed
- Variant offers
- Polish
- Language of offers
The buyer did not publish an estimated value in the notice.
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for offers
Planned start of the contract
Offers binding until (computed)computed
90 days from the deadline for offers, per the notice
Planned end of the contract
What the buyer wants
The subject of the contract is the provision of maintenance services, technical support and modernisation of the Dolphin II system. 2. Detailed description of the order subject matter (OPP) can be found in Annex No. 1 to the SWZ. 3.
SYSTEM SCOPE REQUIREMENTS: 1) The system is to be available and used in all web browsers; (2) Whereas the system must not have interruptions in operation and any possible interruption caused by technical reasons must be rectified immediately; whereas (3) Any problem reported by users must be removed in accordance with an hourly schedule as it prevents the performance of the task (whether it concerns writing errors or systemic reasons); 4) The system is to have a database security against data loss in case of failure.
CPV codes
- 72240000Systems analysis and programming servicesmain
- 72250000System and support services
- 72260000Software-related services
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
Conditions in the notice
- ReferencesSimilar contracts delivered before
- Bid depositA deposit or guarantee with the offer
Detected automatically in the published notice. Always confirm against the tender documents.
Show the notice text (1)
The Contracting Authority requires the Contracting Authority to demonstrate compliance with the conditions for participation in procedures concerning technical or professional capacity - knowledge and experience. The Contracting Authority shall consider the condition to be satisfied if the Contracting Authority demonstrates that during the last 3 years before the deadline for the submission of tenders, and if the duration of the contractor's activities is shorter, within that period, at least 2 (two) services have been duly performed, each of the services must be carried out on the basis of a separate contract and comply with the following conditions cumulatively:
- the maintenance and provision of technical support and the modernisation of the electronic system for public finance sector units,
- the value of each service was at least PLN 250 000,00 gross. In order to confirm the fulfilment of the above condition, a list of services performed together with documents confirming their proper implementation should be submitted. Model list - Annex 6 to the EGM.A list of services performed and, in the case of services which are either repeated or continuous, also performed during the last three years before the closing date for the submission of tenders, and where the duration of the activity is shorter, including the subject matter and their values, the items, the dates of performance (from-to), the entities for which the services have been performed (name, address) and the addition of evidence of whether those services have been performed or are carried out duly;in the case of services which are repeated or continued to be performed, references or other documents proving their proper execution should be issued not earlier than 3 months before the closing date for the submission of tenders. The model list of services is set out in Annex No 8 to the WWZ.
- references or other documents issued by the body for which the services were performed.
- other documents if, for justified reasons of an objective nature, the Contractor is unable to obtain the documents referred to in (a) above.
Bid bond & performance security
What the notice says about securities
4% ceny całkowitej brutto
Original language: Polish
This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.
1 met · 1 expiring · 1 missing · 4 to check
Conditions in this notice
- Referencessimilar contracts from your history matched to the conditionNeeds a look
This tender's facts
- Bid depositamount in the tender documents — arrange it before the deadlineNeeds a look
- Price is the only criterionthe lowest valid bid wins — check your marginNeeds a look
- Who wins at this buyerrecently: ThinkIt Consulting Sp. z o.o., Comarch Polska S.A. — 6 different winners in the last 6 awardsNeeds a look
Typical for: Support & maintenance
- Service levels (SLA)response and fix times you can guaranteeIn your profile
- Vendor support accessupdate rights and escalation to the manufacturerExpires before the deadline
- Support team and on-callqualified staff for the required hoursNot in your profile yet
Registers — checked automatically
- KRS / CEIDG statuscompany active, representation matchesVerified
- NIP and VAT white listactive VAT payer, account listedVerified
- Beneficial owners (CRBR)filing matches KRSVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Award criteria
The full criteria and their weights, as published in the notice.
- Price100%
lowest price
Buyer
KOMENDA GŁÓWNA OCHOTNICZYCH HUFCÓW PRACY
- Address
- Tamka 1, 00-349 Warszawa, Poland
- Region (NUTS)
- PL911
- Website
- www.ohp.pl
- Official contact address
- [email protected]
- The functional mailbox published in the notice. We never publish personal data.
Register identifiers
- NIP (tax id)
- 5271118029
- REGON
- 007001280
- EU VAT
- PL5271118029
What this buyer bought before
20 IT contract award notices 2019–2026, €5.8m in total.
Przeprowadzenie analizy, opracowanie dokumentacji oraz nadzór nad budową i wdrożeniem systemu teleinformatycznego – wielokanałowej platformy obsługi klienta
Winner: ThinkIt Consulting Sp. z o.o. · 2 bids
PLN 369,000
5 Mar 2026
Utrzymanie i wsparcie techniczne oraz świadczenie usług telekomunikacyjnych i transmisji danych dla Systemu ZL2020
Winner: Comarch Polska S.A.
PLN 3.8m
18 Dec 2025
Usługa utrzymania i wsparcia technicznego, modyfikacji oraz rozszerzenia systemu teleinformatycznego pn.: „Młodzieżowe Pośrednictwo Pracy
Winner: FNX Group Tomasz Rakowski, Michał Szostak S.C. · 2 bids
PLN 287,820
17 Dec 2025
Świadczenie usług utrzymania, wsparcia technicznego oraz modernizacji systemu Delfin II
Winner: Tecna Sp. z o.o. · 1 bid
PLN 287,820
16 Dec 2025
Udostepnienie skróconego numeru dostępowego 19524 i kierowanie połączeń telefonicznych przychodzących do numeru 19524 za pomocą dostarczonych przez Wykonawcę d…
Winner: Orange Polska S.A. · 1 bid
PLN 328,671
12 Dec 2025
Usługa utrzymania i wsparcia technicznego zintegrowanego systemu QUORUM
Winner: QNT Systemy Informatyczne Sp. z o.o.
value not disclosed
8 Dec 2025
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- ezamowienia.gov.pl
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Provision of maintenance, technical support and modernization services for the Delfin II system"?
Offers are due by 4 Dec 2026, 09:00 CET.
What is the estimated value?
The buyer did not publish an estimated value in the notice.
Who is the buyer?
KOMENDA GŁÓWNA OCHOTNICZYCH HUFCÓW PRACY (Warszawa, Poland); NIP (tax id) 5271118029, REGON 007001280.
Where and how do I submit an offer?
Offers are submitted electronically on ezamowienia.gov.pl.
How are offers scored?
price 100%.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 17:26 CET.