Provision of maintenance, technical support and modernization services for the Delfin II system

KOMENDA GŁÓWNA OCHOTNICZYCH HUFCÓW PRACYWarszawa, PolandNotice 770846-2026 · Reference number: 7/B/KGOHP/2026/ZIT

At a glance

KOMENDA GŁÓWNA OCHOTNICZYCH HUFCÓW PRACY (Warszawa, Poland) is tendering: Provision of maintenance, technical support and modernization services for the Delfin II system. Offers are due 4 Dec 2026, 09:00 CET. 24-month contract. Bidders must show, among other things: references, bid deposit.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

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Key facts

Deadline
not published
Estimated value
24 months
Duration
Open procedure
Procedure
5 Nov 2026
Published
770846-2026
Notice number
7/B/KGOHP/2026/ZIT
Reference number
Systems analysis and programming services (72240000)
Main CPV
PL911
Place of performance (NUTS)
not allowed
Variant offers
Polish
Language of offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Planned start of the contract

  4. Offers binding until (computed)computed

    90 days from the deadline for offers, per the notice

  5. Planned end of the contract

What the buyer wants

The subject of the contract is the provision of maintenance services, technical support and modernisation of the Dolphin II system. 2. Detailed description of the order subject matter (OPP) can be found in Annex No. 1 to the SWZ. 3.

SYSTEM SCOPE REQUIREMENTS: 1) The system is to be available and used in all web browsers; (2) Whereas the system must not have interruptions in operation and any possible interruption caused by technical reasons must be rectified immediately; whereas (3) Any problem reported by users must be removed in accordance with an hourly schedule as it prevents the performance of the task (whether it concerns writing errors or systemic reasons); 4) The system is to have a database security against data loss in case of failure.

CPV codes

  • 72240000Systems analysis and programming servicesmain
  • 72250000System and support services
  • 72260000Software-related services

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • ReferencesSimilar contracts delivered before
  • Bid depositA deposit or guarantee with the offer

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (1)

The Contracting Authority requires the Contracting Authority to demonstrate compliance with the conditions for participation in procedures concerning technical or professional capacity - knowledge and experience. The Contracting Authority shall consider the condition to be satisfied if the Contracting Authority demonstrates that during the last 3 years before the deadline for the submission of tenders, and if the duration of the contractor's activities is shorter, within that period, at least 2 (two) services have been duly performed, each of the services must be carried out on the basis of a separate contract and comply with the following conditions cumulatively:

  1. the maintenance and provision of technical support and the modernisation of the electronic system for public finance sector units,
  2. the value of each service was at least PLN 250 000,00 gross. In order to confirm the fulfilment of the above condition, a list of services performed together with documents confirming their proper implementation should be submitted. Model list - Annex 6 to the EGM.A list of services performed and, in the case of services which are either repeated or continuous, also performed during the last three years before the closing date for the submission of tenders, and where the duration of the activity is shorter, including the subject matter and their values, the items, the dates of performance (from-to), the entities for which the services have been performed (name, address) and the addition of evidence of whether those services have been performed or are carried out duly;in the case of services which are repeated or continued to be performed, references or other documents proving their proper execution should be issued not earlier than 3 months before the closing date for the submission of tenders. The model list of services is set out in Annex No 8 to the WWZ.
  1. references or other documents issued by the body for which the services were performed.
  2. other documents if, for justified reasons of an objective nature, the Contractor is unable to obtain the documents referred to in (a) above.

Bid bond & performance security

What the notice says about securities

4% ceny całkowitej brutto

Original language: Polish

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1 met · 1 expiring · 1 missing · 4 to check

Conditions in this notice

  • Referencessimilar contracts from your history matched to the conditionNeeds a look

This tender's facts

  • Bid depositamount in the tender documents — arrange it before the deadlineNeeds a look
  • Price is the only criterionthe lowest valid bid wins — check your marginNeeds a look
  • Who wins at this buyerrecently: ThinkIt Consulting Sp. z o.o., Comarch Polska S.A. — 6 different winners in the last 6 awardsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeIn your profile
  • Vendor support accessupdate rights and escalation to the manufacturerExpires before the deadline
  • Support team and on-callqualified staff for the required hoursNot in your profile yet

Registers — checked automatically

  • KRS / CEIDG statuscompany active, representation matchesVerified
  • NIP and VAT white listactive VAT payer, account listedVerified
  • Beneficial owners (CRBR)filing matches KRSVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

  • Price100%

    lowest price

Buyer

KOMENDA GŁÓWNA OCHOTNICZYCH HUFCÓW PRACY

Address
Tamka 1, 00-349 Warszawa, Poland
Region (NUTS)
PL911
Website
www.ohp.pl
Official contact address
[email protected]
The functional mailbox published in the notice. We never publish personal data.

Register identifiers

NIP (tax id)
5271118029
REGON
007001280
EU VAT
PL5271118029

What this buyer bought before

20 IT contract award notices 2019–2026, €5.8m in total.

  • Przeprowadzenie analizy, opracowanie dokumentacji oraz nadzór nad budową i wdrożeniem systemu teleinformatycznego – wielokanałowej platformy obsługi klienta

    Winner: ThinkIt Consulting Sp. z o.o. · 2 bids

    PLN 369,000

    5 Mar 2026

  • Utrzymanie i wsparcie techniczne oraz świadczenie usług telekomunikacyjnych i transmisji danych dla Systemu ZL2020

    Winner: Comarch Polska S.A.

    PLN 3.8m

    18 Dec 2025

  • Usługa utrzymania i wsparcia technicznego, modyfikacji oraz rozszerzenia systemu teleinformatycznego pn.: „Młodzieżowe Pośrednictwo Pracy

    Winner: FNX Group Tomasz Rakowski, Michał Szostak S.C. · 2 bids

    PLN 287,820

    17 Dec 2025

  • Świadczenie usług utrzymania, wsparcia technicznego oraz modernizacji systemu Delfin II

    Winner: Tecna Sp. z o.o. · 1 bid

    PLN 287,820

    16 Dec 2025

  • Udostepnienie skróconego numeru dostępowego 19524 i kierowanie połączeń telefonicznych przychodzących do numeru 19524 za pomocą dostarczonych przez Wykonawcę d…

    Winner: Orange Polska S.A. · 1 bid

    PLN 328,671

    12 Dec 2025

  • Usługa utrzymania i wsparcia technicznego zintegrowanego systemu QUORUM

    Winner: QNT Systemy Informatyczne Sp. z o.o.

    value not disclosed

    8 Dec 2025

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Provision of maintenance, technical support and modernization services for the Delfin II system"?

Offers are due by 4 Dec 2026, 09:00 CET.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

KOMENDA GŁÓWNA OCHOTNICZYCH HUFCÓW PRACY (Warszawa, Poland); NIP (tax id) 5271118029, REGON 007001280.

Where and how do I submit an offer?

Offers are submitted electronically on ezamowienia.gov.pl.

How are offers scored?

price 100%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 17:26 CET.