Provision of subscription technical support for the financial accounting software "WorkFlow" for the needs of the Ministry of Energy

ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АДгр. София, BulgariaNotice 725525-2026 · Reference number: 611087

At a glance

ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД (гр. София, Bulgaria) is tendering: Provision of subscription technical support for the financial accounting software "WorkFlow" for the needs of the Ministry of Energy. Offers are due 18 Nov 2026, 22:59 CET. Estimated value €27,720, 12-month contract.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

Key facts

Deadline
€27,720
Estimated value
12 months
Duration
Open procedure
Procedure
20 Oct 2026
Published
725525-2026
Notice number
611087
Reference number
IT services: consulting, software development, Internet and support (72000000)
Main CPV
BG411
Place of performance (NUTS)
not allowed
Variant offers
Bulgarian
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

  4. Planned start of the contract

What the buyer wants

The subject-matter of the contract includes providing subscription support for the implemented in the Ministry of Energy accounting software The participant should be a developer (the holder of the rights) of accounting software To verify the above, the participant should submit to its technical proposal a copy of a document proving those rights in Bulgarian or accompanied by a translation into Bulgarian.

In the case of presentation by the Participant of a document by an official representative of the developer, appropriate evidence should be attached to the proposal that the official representative has the power to reinstate third parties to carry out the activity concerned. *** The performance requirements are detailed in the Technical Specification of the Contracting Party - Annex No 1

CPV codes

  • 72000000IT services: consulting, software development, Internet and supportmain

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.

Show the notice text (1)

The contracting authority has not provided for selection criteria in the procedure. The selection criterion referred to in the selection criteria (BT-809-Lot) of section .

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8 met · 1 expiring · 2 missing · 2 to check

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Company profile — matched to the requirements

  • ISO/IEC 27001company certificate, validIn your profile
  • ISO 9001company certificate — renew before you bidExpires before the deadline
  • ISO 22301add it or bring in a consortium partnerNot in your profile yet
  • Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
  • Solution architect — TOGAFno certified personNot in your profile yet
  • IT references, last 3 years3 public-sector implementationsIn your profile
  • Turnover, last 3 yearsfrom financial statementsIn your profile
  • Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
  • Security clearance (Poufne, NATO)to check in the teamNeeds a look

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Award criteria

The full criteria and their weights, as published in the notice.

  • The economically most advantageous offer is determined based on the award criterion "lowest price"

    Оценява се общата цена за изпълнение на поръчката, предложена от участниците в т. 1 от Ценовото им предложение.

The notice does not publish weights — see the tender documents.

Buyer

ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД

Address
ул. ПАНАЙОТ ВОЛОВ № 2, 1504 гр. София, Bulgaria
Region (NUTS)
BG411

Register identifiers

EU VAT
BG831641791
LEI
4851009OHQWGOUFCNU36
Registration no. in the notice
831641791

What this buyer bought before

475 IT contract award notices 2020–2026, €155.4m in total.

  • Извънгаранционна поддръжка на хардуерни и софтуерни ресурси за изграждане на мрежова инфраструктура за нуждите на РЗИ към Министерство на здравеопазването (МЗ)

    Winner: СИРМА ГРУП АД · 3 bids

    €669,412

    14 Oct 2026

  • Следгаранционна поддръжка на Система за безконтактна инвентаризация „Invent“ (Инвент) и доставка на консумативи за Териториалното поделение (ТП) на Национален …

    Winner: РФИД БЪЛГАРИЯ ЕООД · 1 bid

    €4,100

    1 Oct 2026

  • Поддържане и ремонт на извънгаранционни мултифункционални устройства за нуждите на Сметната палата на Република България

    Winner: СИЕНСИС АД · 1 bid

    €5,290

    25 Sept 2026

  • Подновяване на софтуерни лицензи за MDaemon за нуждите на ГД ГРАО

    Winner: ЖАР ЕООД · 1 bid

    €3,833

    18 Sept 2026

  • Доставка, подновяване и осигуряване на хардуерна и софтуерна поддръжка от производител на техника – Luna Network HSM по 2 (две) обособени позиции

    Winner: ИФЕЛОУС ООД · 2 bids

    €71,968

    15 Sept 2026

  • Осигуряване на право на ползване, поддръжка и обслужване на информационна система „Eventis R7

    Winner: ЕНВИЗИМО ВНЕДРЯВАНИЯ И ПОДДРЪЖКА ЕООД · 1 bid

    €260,000

    10 Sept 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

app.eop.bg
Platform
yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Provision of subscription technical support for the financial accounting software "WorkFlow" for the needs of the Ministry of Energy"?

Offers are due by 18 Nov 2026, 22:59 CET.

What is the estimated value?

The estimated value published in the notice is €27,720.

Who is the buyer?

ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД (гр. София, Bulgaria); LEI 4851009OHQWGOUFCNU36.

Where and how do I submit an offer?

Offers are submitted electronically on app.eop.bg.

How are offers scored?

The economically most advantageous offer is determined based on the award criterion "lowest price".

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 4 Nov 2026, 05:20 CET.