Renewal of the manufacturer's technical support for Quest products owned by NBP
At a glance
NARODOWY BANK POLSKI (Warszawa, Poland) is tendering: Renewal of the manufacturer's technical support for Quest products owned by NBP. Offers are due 18 Nov 2026, 12:00 CET. 24-month contract.
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Translated from the official notice. The original text is the legally binding one.
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Key facts
- Deadline
- not published
- Estimated value
- 24 months
- Duration
- Open procedure
- Procedure
- 9 Nov 2026
- Published
- 2026/BZP 00530415/01
- Notice number
- ocds-148610-2fb632c0-78a3-4503-897b-fc6329403f37
- Reference number
- Technical computer support services (72611000)
- Main CPV
- not allowed
- Variant offers
The buyer did not publish an estimated value in the notice.
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for offers
Opening of offers
Offers binding until (computed)computed
29 days from the deadline for offers, per the notice
Planned start of the contract
Planned end of the contract
What the buyer wants
1. The subject of the Agreement is to purchase and ensure by the Contractor the renewal of the Technical Assistant Service of the Manufacturer for the software owned by NBP Quest Software, while maintaining continuity for the previous periods of service of the Technical Assistant Service of the Manufacturer.
CPV codes
- 72611000Technical computer support servicesmain
- 48000000Software package and information systems
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.
Bid bond & performance security
- Tender security (bid bond)
- not required
- Performance security
- required
What the notice says about securities
Wadium: niewymagane | Zabezpieczenie należytego wykonania umowy: wymagane
Original language: Polish
This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.
1 met · 1 expiring · 0 missing · 5 to check
This tender's facts
- Performance securityrequired from the winner before signingNeeds a look
- Price is the only criterionthe lowest valid bid wins — check your marginNeeds a look
- Who wins at this buyerrecently: Passus S.A., ELEKS CONNECTION SOLUTIONS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIAL — 6 different winners in the last 6 awardsNeeds a look
Typical for: Support & maintenance
- Service levels (SLA)response and fix times you can guaranteeNeeds a look
- Vendor support accessupdate rights and escalation to the manufacturerExpires before the deadline
- Support team and on-callqualified staff for the required hoursIn your profile
- Maintenance referencessimilar maintenance contracts deliveredNeeds a look
Registers — checked automatically
- KRS / CEIDG statuscompany active, representation matchesVerified
- NIP and VAT white listactive VAT payer, account listedVerified
- Beneficial owners (CRBR)filing matches KRSVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Award criteria
The full criteria and their weights, as published in the notice.
- Price100%
Buyer
NARODOWY BANK POLSKI
- Address
- Warszawa, Poland
- Region (NUTS)
- PL14
Register identifiers
- NIP (tax id)
- 5250008198
- REGON
- 000002223
- EU VAT
- PL5250008198
- LEI
- 549300K7Z2KT76WQJD18
What this buyer bought before
283 IT contract award notices 2019–2026, €190.8m in total.
Świadczenie usługi wsparcia technicznego i serwisowego dla systemu Riverbed
Winner: Passus S.A. · 1 bid
PLN 1.6m
23 Oct 2026
Modernizacja infrastruktury technicznej
Winner: ELEKS CONNECTION SOLUTIONS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ · 2 bids
PLN 679,169
19 Oct 2026
Przedłużenie usług wsparcia technicznego oraz rozwój funkcjonalności aplikacji AZU
Winner: ITRun Consulting Sp. z o.o. · 1 bid
PLN 2.7m
14 Oct 2026
Usługi utrzymania i rozbudowy systemu SZRON
Winner: Bazy i Systemy Bankowe Sp. z o.o.
value not disclosed
12 Oct 2026
Zakup wsparcia dla oprogramowania Broadcom CA API Gateway
Winner: IN4MATES Sp. z o.o.
PLN 1.6m
9 Oct 2026
Świadczenie usług TAM dla urządzeń sieciowych
Winner: IT Arte Sp. z o.o. · 1 bid
PLN 220,908
9 Oct 2026
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- e-zamowienia.nbp.pl
- Platform
Questions & answers
What is the deadline for offers in "Renewal of the manufacturer's technical support for Quest products owned by NBP"?
Offers are due by 18 Nov 2026, 12:00 CET.
What is the estimated value?
The buyer did not publish an estimated value in the notice.
Who is the buyer?
NARODOWY BANK POLSKI (Warszawa, Poland); NIP (tax id) 5250008198, REGON 000002223, LEI 549300K7Z2KT76WQJD18.
Where and how do I submit an offer?
Offers are submitted electronically on https://e-zamowienia.nbp.pl.
How are offers scored?
Price 100%.
Is a bid bond required?
No, the notice does not require a bid bond.
Which procedure is used?
Open procedure.
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Track this tenderSource: Biuletyn Zamówień Publicznych (BZP). SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 9 Nov 2026, 14:59 CET.