SaaS-based telephony platform
At a glance
Region Nordjylland (Aalborg Ø, Denmark) is tendering: SaaS-based telephony platform. Offers are due 10 Dec 2026, 23:59 CET. 120-month contract, 2 lots.
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Translated from the official notice. The original text is the legally binding one.
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Key facts
- Deadline
- not published
- Estimated value
- 120 months
- Duration
- Open procedure
- Procedure
- 11 Nov 2026
- Published
- 784984-2026
- Notice number
- U566-27
- Reference number
- IT services: consulting, software development, Internet and support (72000000)
- Main CPV
- DK050
- Place of performance (NUTS)
- 2
- Lots
- not allowed
- Variant offers
- Danish
- Language of offers
The buyer did not publish an estimated value in the notice.
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for offers
What the buyer wants
The offer includes the delivery, implementation, operation, support and maintenance of a SaaS-based telephone platform to the Region of North Jutland, including SBC, integrations, offline / accessibility solution and transition from existing telephone solution.
CPV codes
- 72000000IT services: consulting, software development, Internet and supportmain
- 48219700Communications server software package
- 48510000Communication software package
- 64227000Integrated telecommunications services
- 72227000Software integration consultancy services
- 72250000System and support services
- 72261000Software support services
- 72265000Software configuration services
- 72268000Software supply services
Lots (2)
The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.
Lot 1SaaS-based telephony platform
- Estimated value:
- not published
- Duration:
- 120 months
- Place (NUTS):
- DK050
- CPV:
- 72000000 · IT services: consulting, software development, Internet and support
The offer includes the delivery, implementation, operation, support and maintenance of a SaaS-based telephone platform to the Region of North Jutland, including SBC, integrations, offline / accessibility solution and transition from existing telephone solution.
Lot 2
- Estimated value:
- not published
- Duration:
- 120 months
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.
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4 met · 0 expiring · 1 missing · 4 to check
This tender's facts
- 2 lotschoose the lots you can deliver and price each oneNeeds a look
- Quality — 60% of the scoreevidence ready for this award criterionNeeds a look
- Price — 40% of the scoreyour price against past winning bidsNeeds a look
- Who wins at this buyerrecently: SYNLAB Medical Digital Services, Systematic A/S — 6 different winners in the last 6 awardsNeeds a look
Typical for: System implementation
- Implementation partner statuscertified for the platform being implementedIn your profile
- Comparable implementationsreferences of similar scope and valueIn your profile
- Implementation teamproject manager and certified consultantsNot in your profile yet
- Data migration and integrationsexperience with the buyer's current systemsIn your profile
- Training and documentationuser and administrator training in the buyer's languageIn your profile
Registers — checked automatically
- National company registercompany active, representation matchesVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Award criteria
The full criteria and their weights, as published in the notice.
For all lots
- Økonomi40%
- Quality60%
Buyer
Region Nordjylland
- Address
- Niels Bohrs Vej 30, 9220 Aalborg Ø, Denmark
- Region (NUTS)
- DK050
- Website
- rn.dk
Register identifiers
- LEI
- 549300L5KYQI8JEG3329
- Registration no. in the notice
- 29190941
What this buyer bought before
22 IT contract award notices 2020–2026, €49.9m in total.
Løsning til telemedicinsk sårvurdering
Winner: SYNLAB Medical Digital Services · 3 bids
DKK 56m
17 Jun 2026
Udbud af løsning til digitalisering af anæstesi, opvågning og intensiv
Winner: Systematic A/S · 3 bids
DKK 15m
15 May 2025
E197-4AFN24 - Radiofarmaceutisk Laboratorie informationssystem (LIMS)
Winner: LabLogic Systems Limited
€241,645
13 Dec 2024
Kontrakt om centralovervågningssystem til fødselsforløb
Winner: Medexa Diagnostisk Service AB · 1 bid
DKK 2.1m
25 Nov 2024
Opgradering af ApoVision samt efterfølgende support, vedligeholdelse og videreudvikling
Winner: twoday A/S · 2 bids
DKK 65m
24 Sept 2024
Kontrakt om support og vedligeholdelse af programmel til invitations- og administrationsmodul - screening for tarmkræft (IAM)
Winner: Dedalus Healthcare Danmark ApS · 1 bid
DKK 11.4m
26 Aug 2024
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- eu.eu-supply.com
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "SaaS-based telephony platform"?
Offers are due by 10 Dec 2026, 23:59 CET.
What is the estimated value?
The buyer did not publish an estimated value in the notice.
Who is the buyer?
Region Nordjylland (Aalborg Ø, Denmark); LEI 549300L5KYQI8JEG3329.
Where and how do I submit an offer?
Offers are submitted electronically on eu.eu-supply.com.
Is the contract divided into lots?
Yes, into 2 lots.
How are offers scored?
Økonomi 40%, Quality 60%.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 13 Nov 2026, 04:44 CET.