Support & maintenanceЦАИС ЕОП (CAIS EOP)Polski

Subscription-based maintenance of the Integrated Payroll and Human Resources Management System Аладин

Главна дирекция "Изпълнение на наказанията"BulgariaNotice ocds-e82gsb-608848 · Reference number: 608848

At a glance

Главна дирекция "Изпълнение на наказанията" (Bulgaria) is tendering: Subscription-based maintenance of the Integrated Payroll and Human Resources Management System Аладин. Offers are due 19 Nov 2026, 22:59 CET. Estimated value €29,400.

Official notice

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Translated from the official notice. The original text is the legally binding one.

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Key facts

Deadline
€29,400
Estimated value
Negotiated without call
Procedure
11 Nov 2026
Published
ocds-e82gsb-608848
Notice number
608848
Reference number
Software maintenance and repair services (72267000)
Main CPV

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

What the buyer wants

Providing subscription support for an integrated wage system and human resources management .

CPV codes

  • 72267000Software maintenance and repair servicesmain

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

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2 met · 1 expiring · 0 missing · 2 to check

This tender's facts

  • Who wins at this buyerrecently: А1 България ЕАД, Виваком България ЕАД — 3 different winners in the last 6 awardsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeIn your profile
  • Vendor support accessupdate rights and escalation to the manufacturerExpires before the deadline
  • Support team and on-callqualified staff for the required hoursIn your profile
  • Maintenance referencessimilar maintenance contracts deliveredNeeds a look

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Buyer

Главна дирекция "Изпълнение на наказанията"

Register identifiers

Registration no. in the notice
129010029

What this buyer bought before

16 IT contract award notices 2021–2026, €8.9m in total.

  • Предоставяне на услуги за осигуряване на функционирането на Системата за електронно наблюдение (СЕН) на Главна дирекция „Изпълнение на наказанията“.

    Winner: А1 България ЕАД

    €51,129

    3 Nov 2026

  • Осигуряване на абонаменти за софтуерни продукти и свързани с тях услуги

    Winner: А1 България ЕАД · 3 bids

    €657,763

    20 Oct 2026

  • Предоставяне на електронни съобщителни услуги по стандарт GSM/UMTS за нуждите на ГД „Изпълнение на наказанията“.

    Winner: Виваком България ЕАД · 1 bid

    €100,000

    7 Apr 2026

  • Осигуряване на комуникационна свързаност и достъп до интернет за нуждите на Главна дирекция „Изпълнение на наказанията“ и териториалните й служби

    Winner: Виваком България ЕАД

    BGN 209,000

    19 Dec 2025

  • Доставка, инсталиране, конфигуриране, пускане в експлоатация и гаранционна поддръжка на 2 броя дискови масиви и 2 броя SAN комутатора за нуждите на Главна дире…

    Winner: КОНТРАКС АД

    BGN 229,104

    15 Oct 2025

  • Поддръжка на съществуващата видео-охранителна система на ГДИН и териториалните й служби

    Winner: А1 България ЕАД

    BGN 97,500

    1 Oct 2025

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

Questions & answers

What is the deadline for offers in "Subscription-based maintenance of the Integrated Payroll and Human Resources Management System Аладин"?

Offers are due by 19 Nov 2026, 22:59 CET.

What is the estimated value?

The estimated value published in the notice is €29,400.

Who is the buyer?

Главна дирекция "Изпълнение на наказанията" (Bulgaria).

Which procedure is used?

Negotiated without call.

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Source: ЦАИС ЕОП (CAIS EOP). SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 12 Nov 2026, 21:44 CET.