Subscription technical support for computer equipment, peripheral devices and network equipment: spare parts and consumables of the OP Parks and Urban Gardens

СТОЛИЧНА ОБЩИНАгр.София, BulgariaNotice 705574-2026 · Reference number: 610703

At a glance

СТОЛИЧНА ОБЩИНА (гр.София, Bulgaria) is tendering: Subscription technical support for computer equipment, peripheral devices and network equipment: spare parts and consumables of the OP Parks and Urban Gardens. Offers are due 16 Nov 2026, 22:59 CET. Estimated value €20,000, 12-month contract.

Official noticeTender documents

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Key facts

Deadline
€20,000
Estimated value
12 months
Duration
Open procedure
Procedure
13 Oct 2026
Published
705574-2026
Notice number
610703
Reference number
Computer support services (72610000)
Main CPV
BG411
Place of performance (NUTS)
not allowed
Variant offers
Bulgarian
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

What the buyer wants

Subscriptional technical maintenance and service of office equipment (copying machines, multifunctional devices, printers, servers, computer configurations, computer networks, etc.) and supply of supplies and spare parts for the needs of the Operational Programme Parks and City Gardens, as described in the technical specification, including:

  1. Perform preventive technical examinations.
  2. The removal of technical defects and replacement of defective spare parts.
  3. Delivery of necessary to prevent and repair auxiliary materials and spare parts.
  4. Troubleshooting various software problems that hinder the normal use of computer systems, networks, peripheral devices or other devices.
  5. Cleaning registers and temporary unnecessary files.
  6. Diagnosis and tests of the described technique;
  7. Delivery and placement of original or compatible with the model of the corresponding device consumables for copiers and multifunctional devices, as well as recycling of relevant consumables.
  8. Installation, reinstallation, setup and update of standard software products.
  9. Network services: diagnostics, surveying and upgrade of networks at OP GNG. Configure and update a network storage device for files Website update: https://so-parkoke.com and https://park-vrana.com.
  10. Support mail servers @so-parkoke.com and @park-vrana.com.
  11. System records at 24 hours.
  12. Create and administer new postal accounts.
  13. Protection and archive of sites and email.

CPV codes

  • 72610000Computer support servicesmain

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

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8 met · 1 expiring · 2 missing · 2 to check

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Company profile — matched to the requirements

  • ISO/IEC 27001company certificate, validIn your profile
  • ISO 9001company certificate — renew before you bidExpires before the deadline
  • ISO 22301add it or bring in a consortium partnerNot in your profile yet
  • Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
  • Solution architect — TOGAFno certified personNot in your profile yet
  • IT references, last 3 years3 public-sector implementationsIn your profile
  • Turnover, last 3 yearsfrom financial statementsIn your profile
  • Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
  • Security clearance (Poufne, NATO)to check in the teamNeeds a look

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Award criteria

The full criteria and their weights, as published in the notice.

  • The total price for the execution of the contract, obtained as the sum of the total price for subscription support for 12 months and the total price for delivery and installation of consumables, is subject to evaluation.

    Участникът, предложил най-ниска Обща цена за изпълнение на поръчката, се класира на първо място.

The notice does not publish weights — see the tender documents.

Buyer

СТОЛИЧНА ОБЩИНА

Address
ул. МОСКОВСКА №33, 1000 гр.София, Bulgaria
Region (NUTS)
BG411

Register identifiers

EU VAT
BG000696327
Registration no. in the notice
000696327

What this buyer bought before

112 IT contract award notices 2020–2026, €31.3m in total.

  • Предоставяне на услуги по извънгаранционна поддръжка на Информационна система „Управление на отпадъците“ в Столична Община

    Winner: АСАП ЕООД

    €30,000

    30 Sept 2026

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    Winner: ТехноЛогика ЕАД · 1 bid

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    2 Sept 2026

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    Winner: ЕСРИ-БЪЛГАРИЯ ООД

    €34,400

    6 Aug 2026

  • Извънгаранционно обслужване на електронна платформа АКСТЪР КОНКУРС за регистрация и процедура по оценяване на проектни предложения по Програма „София – град на…

    Winner: ТЕХНИЧЕСКИ УНИВЕРСИТЕТ-СОФИЯ-ТЕХНОЛОГИИ ЕООД · 1 bid

    €7,030

    27 Jul 2026

  • Извънгаранционно обслужване на внедрените продукти АКСТЪР в Столична община, Направление „Градско планиране и развитие“, Общинско предприятие (ОП) „Туризъм“, О…

    Winner: ТЕХНИЧЕСКИ УНИВЕРСИТЕТ-СОФИЯ-ТЕХНОЛОГИИ ЕООД · 1 bid

    €57,600

    30 Jun 2026

  • Осигуряване на MAN (Metropolitan Area Network) свързаност между обекти на Столична община" по две обособени позиции

    Winner: Виваком България ЕАД +1 more contractors

    €274,819

    30 Jun 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

app.eop.bg
Platform
yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Subscription technical support for computer equipment, peripheral devices and network equipment: spare parts and consumables of the OP Parks and Urban Gardens"?

Offers are due by 16 Nov 2026, 22:59 CET.

What is the estimated value?

The estimated value published in the notice is €20,000.

Who is the buyer?

СТОЛИЧНА ОБЩИНА (гр.София, Bulgaria).

Where and how do I submit an offer?

Offers are submitted electronically on app.eop.bg.

How are offers scored?

The total price for the execution of the contract, obtained as the sum of the total price for subscription support for 12 months and the total price for delivery and installation of consumables, is subject to evaluation..

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 15:44 CET.