Support and maintenance service for systems and incident tracking for the Municipal Transport Company of Valencia S.A.U (In-house)
At a glance
Consejo de Administración de la Empresa Municipal de Transportes de Valencia, S.A.U. (Valencia, Spain) is tendering: Support and maintenance service for systems and incident tracking for the Municipal Transport Company of Valencia S.A.U (In-house). Offers are due 2 Dec 2026, 15:00 CET. 60-month contract. Bidders must show, among other things: references, minimum turnover, insurance.
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Translated from the official notice. The original text is the legally binding one.
Key facts
- Deadline
- not published
- Estimated value
- 60 months
- Duration
- Open procedure
- Procedure
- 3 Nov 2026
- Published
- 763244-2026
- Notice number
- 2026-0024
- Reference number
- System maintenance services (50324100)
- Main CPV
- ES523
- Place of performance (NUTS)
The buyer did not publish an estimated value in the notice.
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for offers
Opening of offers
What the buyer wants
Support and maintenance service for systems and incident tracking for the Municipal Transport Company of Valencia S.A.U (In-house)
CPV codes
- 50324100System maintenance servicesmain
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
Conditions in the notice
- ReferencesSimilar contracts delivered before
- Minimum turnoverMinimum annual turnover or financial standing
- InsuranceProfessional or liability insurance
Detected automatically in the published notice. Always confirm against the tender documents.
Show the notice text (5)
Compensation insurance
Annual business figure
Other
Work done
Indication of the part of the contract to be subcontracted
Options, renewals, framework
- Options: foreseen
This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.
2 met · 1 expiring · 1 missing · 4 to check
Conditions in this notice
- Referencessimilar contracts from your history matched to the conditionIn your profile
- Minimum turnoverturnover from your financial statements against the thresholdNeeds a look
- Insuranceliability policy amount and validity on the bid dateIn your profile
This tender's facts
- Price — 60 ptsyour price against past winning bidsNeeds a look
- Who wins at this buyerrecently: Inetum España, S.A, ORANGE ESPAGNE, S.A.U. — 5 different winners in the last 6 awardsNeeds a look
Typical for: Support & maintenance
- Service levels (SLA)response and fix times you can guaranteeNeeds a look
- Vendor support accessupdate rights and escalation to the manufacturerExpires before the deadline
- Support team and on-callqualified staff for the required hoursNot in your profile yet
Registers — checked automatically
- Registro Mercantilcompany active, directors matchVerified
- ROLECE (official bidder register)registration valid, data currentVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Award criteria
The full criteria and their weights, as published in the notice.
- Quality10%
PRECIO DE LA DISPONIBILIDAD PARA EMERGENCIAS: DE 0 A 10 PUNTOS.
- Price60%
PRECIO DEL SERVICIO REGULAR: DE 0 A 60 PUNTOS.
- Quality10%
APTITUDES PERSONALES DEL TÉCNICO 1 RESPONSABLE DEL SERVICIO: de 0 a 10 PUNTOS.
- Quality10%
APTITUDES PERSONALES DEL TÉCNICO 2: de 0 a 10 PUNTOS.
- Quality10%
APTITUDES PERSONALES DEL TÉCNICO 3: de 0 a 10 PUNTOS.
Buyer
Consejo de Administración de la Empresa Municipal de Transportes de Valencia, S.A.U.
- Address
- 46001 Valencia, Spain
- Region (NUTS)
- ES523
- Official contact address
- [email protected]
- The functional mailbox published in the notice. We never publish personal data.
Register identifiers
- Registration no. in the notice
- 51096290153389
What this buyer bought before
36 IT contract award notices 2022–2026, €72.5m in total.
Evolución y el mantenimiento del software y hardware de televisión a bordo EMTV para la Empresa Municipal de Transportes de València S.A.U (Medio Propio)
Winner: Inetum España, S.A · 1 bid
€2.6m
21 Aug 2026
Contratación de las comunicaciones de los dispositivos embarcados para la Empresa Municipal de Transportes de Valencia S.A.U (Medio Propio)
Winner: ORANGE ESPAGNE, S.A.U. · 3 bids
€400,364
30 Jul 2026
Renovación de licencias y soporte de la herramienta Darktrace para la Empresa Municipal de Transportes de València S.A.U (Medio Propio)
Winner: DIGITAL HAND MADE SL · 1 bid
€230,099
27 Apr 2026
Suministro de licencias y de servicios Fortinet para la Empresa Municipal de Transportes de València S.A.U (Medio Propio)
Winner: TELEFÓNICA SOLUCIONES DE INFORMÁTICA Y COMUNICACIONES DE ESPAÑA S.A.U. · 1 bid
€299,000
20 Jan 2026
Contratación del mantenimiento de la herramienta SAE para la EMT para la Empresa Municipal de Transportes de Valencia S.A.U. (Medio Propio)
Winner: INDRA SISTEMAS S.A · 1 bid
€568,548
16 Dec 2025
Suministro de una plataforma de integración de sistemas y aplicaciones para la Empresa Municipal de Transportes de València S.A.U (Medio Propio)
Winner: Inetum España, S.A · 1 bid
€243,638
31 Oct 2025
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
Questions & answers
What is the deadline for offers in "Support and maintenance service for systems and incident tracking for the Municipal Transport Company of Valencia S.A.U (In-house)"?
Offers are due by 2 Dec 2026, 15:00 CET.
What is the estimated value?
The buyer did not publish an estimated value in the notice.
Who is the buyer?
Consejo de Administración de la Empresa Municipal de Transportes de Valencia, S.A.U. (Valencia, Spain).
Where and how do I submit an offer?
Offers are submitted electronically on https://contrataciondelestado.es/wps/poc?uri=deeplink:detalle_licitacion&idEvl=kUbr6wbBtHiqb7rCcv76BA%3D%3D.
How are offers scored?
quality 10%, price 60%, quality 10%, quality 10%, quality 10%.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 3 Nov 2026, 03:13 CET.