15 days leftSupport & maintenanceFramework agreementPolski

2026 _ PAAP _ 004 - Maintenance and technical assistance hardware and software for central servers

MINISTERUL FINANȚELORBucuresti, RomaniaNotice 675375-2026

At a glance

MINISTERUL FINANȚELOR (Bucuresti, Romania) is tendering: 2026 _ PAAP _ 004 - Maintenance and technical assistance hardware and software for central servers. Offers are due 19 Oct 2026, 14:00 CEST. Estimated value RON 47.5m, 48-month contract, 3 lots. Bidders must show, among other things: ISO 27001, ISO 9001, references.

19 Oct 2026, 14:00 CEST
Deadline
RON 47.5m
Estimated value
48 months
Duration
Open procedure
Procedure
Maintenance and repair of computer equipment (50312000)
Main CPV
1 Oct 2026
Published

Translated from the official notice. The original text is the legally binding one.

What the buyer wants

Lot 1 - Maintenance hardware and software IBM platforms. The following types of services will be provided: • A. Repair and maintenance services of hardware and software for IT equipment - 48 months; • B. Technical (IT) hardware and pro-active software services - 1.920 days / man; • C. Technical (IT) hardware and software on request. - 2,056 days / man

Servicii de întreținere și asistență tehnică hardware și software pentru serverele aflate la nivel central: Lot 1 – Întreținere hardware și software platforme IBM. Vor fi prestate următoarele tipuri de servicii: • A. Servicii de reparare și întreținere hardware şi software a echipamentelor IT – 48 luni; • B. Servicii de asistenţă tehnică (informatică) hardware şi software de tip proactiv – 1.920 zile/om; • C. Servicii de asistenţă tehnică (informatică) hardware şi software la cerere. – 2.056 zile/om Lot 2 – Întreținere hardware și software platforme non-IBM. Vor fi prestate următoarele tipuri de servicii: • A. Servicii de reparare și întreținere hardware şi software a echipamentelor IT – 48 luni; • B. Servicii de asistenţă tehnică (informatică) hardware şi software de tip proactiv – 820 zile/om; • C. Servicii de asistenţă tehnică (informatică) hardware şi software la cerere – 2.173 zile/om. Lot 3 – Întreținere hardware și software platforme Oracle și Quest Software. Vor fi prestate următoarele tipuri de servicii: • A. Servicii de reparare și întreținere hardware şi software a echipamentelor IT - 48 luni; • B. Servicii de asistenţă tehnică (informatică) hardware şi software de tip proactiv – 400 zile/om; • C. Servicii de asistenţă tehnică (informatică) hardware şi software la cerere – 3.503 zile/om. Numărul de zile până la care se pot solicita clarificări/informații suplimentare înainte de data limită de depunere a ofertelor: 18. Autoritatea contractantă va răspunde în mod clar și complet solicitărilor de clarificări/informații suplimentare primite în termen în a 11-a zi înainte de data limită de depunere a ofertelor.

Lots (3)

  1. Lot 1Lot 1 – Întreținere hardware și software platforme IBM

    RON 47.5m · 48 months

    Lot 1 - Maintenance hardware and software IBM platforms. The following types of services will be provided: • A. Repair and maintenance services of hardware and software for IT equipment - 48 months; • B. Technical (IT) hardware and pro-active software services - 1.920 days / man; • C. Technical (IT) hardware and software on request. - 2,056 days / man

  2. Lot 2Lot 2 – Întreținere hardware și software platforme non-IBM

    RON 75.2m · 48 months

    Lot 2 – Întreținere hardware și software platforme non-IBM. Vor fi prestate următoarele tipuri de servicii: • A. Servicii de reparare și întreținere hardware şi software a echipamentelor IT – 48 luni; • B. Servicii de asistenţă tehnică (informatică) hardware şi software de tip proactiv – 820 zile/om; • C. Servicii de asistenţă tehnică (informatică) hardware şi software la cerere – 2.173 zile/om.

  3. Lot 3Lotul 3 - Întreținere hardware și software platforme Oracle și Quest Software

    RON 21.6m · 48 months

    Lot 3 – Întreținere hardware și software platforme Oracle și Quest Software. Vor fi prestate următoarele tipuri de servicii: • A. Servicii de reparare și întreținere hardware şi software a echipamentelor IT - 48 luni; • B. Servicii de asistenţă tehnică (informatică) hardware şi software de tip proactiv – 400 zile/om; • C. Servicii de asistenţă tehnică (informatică) hardware şi software la cerere – 3.503 zile/om.

What a bidder needs

Can you bid? Your readiness check

These are the conditions this notice asks bidders to prove. In SalesDots each one is checked against your company profile: certificates with their validity dates, delivered references and your people.

Example company profile
  • Certificates

    ISO 27001 · ISO 9001

    In your profile
  • References

    Similar contracts delivered before

    In your profile

Detected automatically in the published notice. Always confirm against the tender documents.

Check it against my company
Show the notice text (5)

The DUAE shall be completed by the economic operators participating in the award procedure with the information related to their situation. Methods of compliance: The contracting authority shall require that economic operators submitting tenders (individual tenderer / associate tenderer / subcontractor proposed) prove a form of registration under the law of the country of residence, showing that the economic operator is legally constituted, the structure of its shareholder / members, that it is not in any of the situations of cancellation of the constitution, and that it has the professional capacity to carry out the activities covered by the contract. The contracting authority shall require the submission of a document issued by the National Trade Registry Office stating that the subject matter of the contract is related in the C.A.E.N. Code. For foreign legal / natural persons: documents proving a form of registration / attestation or professional membership. The documents will be presented together with the authorised translation in Romanian. The finding certificate must certify that the company belongs to the professional category required by the performance of the contract and has an activity corresponding to the subject matter of the procurement. The information contained in the certificate must be real / valid at the date of presentation. The finding certificate will have to be submitted by the tenderer or the associate tenderer, if any, for the part of the contract he performs. The supporting documents proving the fulfilment of those assumed by the completion of the DUAE are to be submitted at the request of the contracting authority, only by the highest bidder in the ranking drawn up following the application of the award criterion, as provided for in Article 132 (2) of the Rules are: a) The document issued by the ONRC which the contracting authority will obtain by questioning the ONRC database under Protocol No 308.813 / 23.06.2017, thereby reducing the administrative effort required to be submitted by the tenderers. In the case of foreign persons, documents proving the requirement similarly will be presented. The documents will be presented together with the authorised translation in Romanian. b) The document issued by the National Office of the Trade Register (N.R.C.) pursuant to Article 56 of Law No. 129 / 2019 to prevent and combat money laundering and terrorist financing and to amend and supplement certain normative acts, with subsequent amendments and additions. The statement submitted shall certify the beneficial ownership of the legal person and the way in which the control is exercised. In the case of foreign persons, documents proving the requirement similarly will be presented. The documents will be presented together with the authorised translation in Romanian.

The tenderer shall have a specific certification attesting compliance with ISO 9001: 2014 (or equivalent) quality management standard valid at the date of submission of tenders issued by an accredited certification body, attesting the implementation of a quality management system for activities relevant to the contract area (IT / maintenance / maintenance hardware / software maintenance). To be completed DUAE in accordance with ANAP Notification No 240 / 2016. Methods of compliance: The supporting documents proving the fulfilment of those assumed by the completion of the DUAE shall be submitted at the request of the contracting authority, only by the highest bidder in the intermediate ranking drawn up following the application of the award criterion, as provided for in Article 132 (2) of the Rules. "The tenderer shall provide proof that he holds a specific certification attesting that he complies with the ISO 9001 quality management standard valid at the date of submission of the offer or other documents attesting to the application of equivalent measures.

The tenderer shall have a specific certification showing compliance with the ISO / IEC 27001: 2017 (or equivalent) quality management standard valid at the date of submission of tenders issued by an accredited certification body for activities including IT services or IT systems management. To be completed DUAE in accordance with ANAP Notification No 240 / 2016. The supporting documents proving the fulfilment of those assumed by the completion of the DUAE shall be submitted at the request of the contracting authority, only by the highest bidder in the intermediate ranking drawn up following the application of the award criterion, as provided for in Article 132 (2) of the Rules. "The tenderer shall provide proof that he has a specific certification attesting compliance with the ISO / IEC 27001: 2017 quality management standard valid at the date of submission of the offer or other documents certifying the application of equivalent measures. Methods of compliance: The supporting documents proving the fulfilment of those assumed by the completion of the DUAE are to be submitted at the request of the contracting authority, only by the highest bidder in the intermediate ranking drawn up following the application of the award criterion, as provided for in Article 132 (2) of the Rules. Submission of the valid ISO / IEC 27001 certificate (simple copy signed by the legal representative) or other equivalent documents.

To be completed the DUAE in accordance with the ANAP Notification No 240 / 2016 in conjunction with the NOTIFICATION ANAP No 1 / 2021 on the possibility to supplement the DUAE provided by Commission Implementing Regulation (EU) 2016 / 7 of 5 January 2016 establishing the standard form for the European Single Procurement Document. The tenderer (economic operator or members of the association of economic operators together) must demonstrate that over the last 3 years, calculated by the deadline for the submission of tenders, he has provided similar services at the level of at least one contract - maximum 3 contracts, indicating the amounts, data and public or private beneficiaries, as follows: - in the aggregate amount of at least 6,000,000,00 lei without VAT in the case of submission of a bid for Lot No 2, - in the aggregate amount of at least 2,700,000,00 lei without VAT in the case of submission of a tender for Lot No 3. The values of similar experience will be converted from the euro to the average leu / euro rate communicated by the National Bank of Romania for that year. Tenderers who have to convert currencies other than the euro will use the annual average exchange rates established by the European Central Bank. Similar services include services provided under projects / contracts that covered: a) hardware repair and maintenance services and IT equipment software; b) hardware and software (IT) technical assistance services. In order to demonstrate similar experience, tenderers may submit a contract or maximum three contracts of type a) or b) or any combination thereof. The term "project / contract 'refers to the existence of a legally regulated framework whereby an economic operator has consistently carried out (with a well-defined and achieved purpose) the type of services that are of interest to the assessment. The calculation of the 3-year period will correspond to possible delays in the deadline set out in the initial published contract notice, in which case the deadline for submission of offers will be extended accordingly (by days) and the period of similar experience. Methods of compliance: The supporting documents proving the fulfilment of those assumed by the completion of the DUAE are to be submitted at the request of the contracting authority, only by the highest bidder in the intermediate ranking drawn up following the application of the award criterion, as provided for in Article 132 (2) of the Rules. These documents may be: certificates / contracts / relevant documents / acceptance minutes / recommendations, etc. issued or countersigned by the beneficiaries of the services, of the contracts listed above, containing information resulting from the fulfilment of the above conditions (services delivered, their value, period of supply, beneficiary) and the fact that the services were provided in accordance with the contractual obligations. Beneficiaries of services may be from the public or private sector. The documents must be presented in Romanian or accompanied by translation into Romanian by an authorised translator. In order to demonstrate that the minimum requirement for similar experience is met, any bidding economic operator shall be entitled to: 1. to invoke the support of a third party, including when it also acts as a subcontractor, and to use its capacities to meet the minimum requirement, irrespective of the nature of the legal relationship between the bidder and the entity whose capacity it uses, under the terms of Article 182 of Law No 98 / 2016, 2. to participate jointly with other economic operators in the award procedure, under the terms of Article 53 of Law No 98 / 2016.

The subcontracting agreement / firm commitment to support and the Association Agreement will be presented with the DUAE by all economic operators, as provided for in Article 154 (1), Article 193 of Law No 98 / 2016 with subsequent amendments and additions and Article 20 (2) of GD No 395 / 2016 with subsequent amendments and …

The DUAE shall be completed with the names of the subcontractors and their contact details, the part (s) of the contract to be fulfilled by them, the percentage of the contract to which the respective party (s) are to be held. Methods of compliance: The subcontracting agreement will be submitted with DUAE by all economic operators, as provided for in Article 193 (3) of Law No 98 / 2016.

How offers are scored

  • Punctajul se acorda astfel: a) Pentru cel mai scazut dintre preturi…40%
  • Calificativ – FOARTE BINE – punctaj maxim 30 puncte Abordarea propu…30%
  • Pentru timpul de remediere a incidentelor egal cu 8 ore (cerința mi…10%
  • Experiență concretizată prin implicarea în cel puțin 1 proiect simi…4%
  • Quality4%
  • Quality4%
  • Quality4%
  • Quality4%

What this buyer bought before

Recent IT contracts awarded by the same buyer, from published award notices.

  • Contract subsecvent nr. 2 la acordul cadru nr. 767471/03.12.2025 de prestare servicii de mentenanță și suport tehnic pentru aplicația informatică FTI STAR

    Winner: FTI Treasury Systems & Solutions Ltd. Dublin

    €108,395

    15 Apr 2026

  • Contract subsecvent nr. 2 la acordul cadru nr. 767471/03.12.2025 de prestare servicii de mentenanță și suport tehnic pentru aplicația informatică FTI STAR

    Winner: FTI Treasury Systems & Solutions Ltd. Dublin

    €48,870

    9 Oct 2025

  • Contract subsecvent nr. 1 la acordul cadru nr. 767471/03.12.2025 de prestare servicii de mentenanță și suport tehnic pentru aplicația informatică FTI STAR

    Winner: FTI Treasury Systems & Solutions Ltd. Dublin

    €37,830

    9 Oct 2025

  • Acord cadru de prestare servicii de mentenanță și suport tehnic pentru aplicația informatică FTI STAR

    Winner: FTI Treasury Systems & Solutions Ltd. Dublin

    €313,960

    9 Oct 2025

  • 2024_PAP_PNRR_R1_005 Produse și servicii asociate pentru Dezvoltarea serviciilor la distanță (electronice sau telefonice) actuale, prin noi funcționalități și/…

    Winner: DRUID S.A.

    RON 2m

  • 2025_PAAP_005 Servicii de telecomunicații pentru conectarea la rețeaua SWIFT a platformei SEP

    Winner: GTS Telecom

    €58,874

Win it with SalesDots

Read the documents for you

SalesDots fetches the tender documents (or takes your upload when a platform does not allow it) and answers the two questions that matter first: what the buyer wants built, and what you must prove to take part, each with the exact quote and page.

Analyse documents

Match it with your profile

Every certificate, reference and role is checked against your company: green when you have it, amber when it expires before the deadline, grey when it needs a look.

Check my fit

Prepare your response

Turn the conditions into a bid checklist with owners and due dates, draft the questions to the buyer and keep the team on one plan.

Start a response

Never miss a change

Track the deadline, amendments and answers to clarification questions, and get similar tenders and re-tenders before they are published.

Track this tender

Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform.