Basic information technology and services
At a glance
Forssan kaupunki (Forssa, Finland) is tendering: Basic information technology and services. Offers are due 16 Nov 2026, 11:00 CET. Estimated value €2.5m, 60-month contract, 2 lots.
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Translated from the official notice. The original text is the legally binding one.
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Key facts
- Deadline
- €2.5m
- Estimated value
- 60 months
- Duration
- Open procedure
- Procedure
- 6 Nov 2026
- Published
- 773939-2026
- Notice number
- 627487
- Reference number
- IT services: consulting, software development, Internet and support (72000000)
- Main CPV
- FI1C2
- Place of performance (NUTS)
- 2
- Lots
- not allowed
- Variant offers
- Finnish
- Language of offers
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Deadline for questions
Notice published
Deadline for offers
Opening of offers
Planned start of the contract
What the buyer wants
The contracting entity requests a tender for the following basic information technology service package:
- Service Desk and end-user support including close support at the Client's offices
- Microsoft Services
- Equipment Management (workstations, tablets, mobile devices, aids)
- Related services as an option in procurement do not include telecommunications networks (WAN network and switches, firewall, internet) A reporter should offer a whole. Subbids are not accepted. Alternative tenders shall not be accepted unless the option has been explicitly requested in the invitation to tender.For details and tender requirements, see Annex 1 to the invitation to tender, which sets out the minimum and quality requirements for the services to be provided.Acquisition is not split up because the acquisition targets a technically and functionally integrated ICT set of services, the division of which is not in the interest of the contracting entity because of the risks associated with the reliability and overall responsibility of the services and the cost implications. The acquisition complies with the Procurement Act (1397 / 2016).The procedure is a transparent procedure beyond the EU threshold. The contract notice has been published in the HILMA service (www.contract notices) and in the European Union TED database. The procurement documents have been made available by electronic means in the context of the call for tenders by Cloudia in the Tender Service. The tender documents are in Finnish and must be submitted in Finnish. Learnpoint ICT Oy acts as a consultant for the acquisition.
CPV codes
- 72000000IT services: consulting, software development, Internet and supportmain
- 50300000Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 72253000Helpdesk and support services
- 72590000Computer-related professional services
- 72600000Computer support and consultancy services
Lots (2)
The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.
Lot 1Basic information technology and services
- Estimated value:
- €2.5m
- Duration:
- 60 months
- Place (NUTS):
- FI1C2
- CPV:
- 72000000 · IT services: consulting, software development, Internet and support
The contracting entity requests a tender for the following basic information technology service package: • Service Desk and end-user support including close support at the Client's offices • Microsoft Services • Equipment Management (workstations, tablets, mobile devices, aids) • Related services as an option in procurement do not include telecommunications networks (WAN network and switches, firewall, internet) A reporter should offer a whole. Subbids are not accepted. Alternative tenders shall not be accepted unless the option has been explicitly requested in the invitation to tender. For details and tender requirements, see Annex 1 to the invitation to tender, which sets out the minimum and quality requirements for the services to be provided. Acquisition is not split up because the acquisition targets a technically and functionally integrated ICT set of services, the division of which is not in the interest of the contracting entity because of the risks associated with the reliability and overall responsibility of the services and the cost implications. The acquisition complies with the Procurement Act (1397 / 2016). The procedure is a transparent procedure beyond the EU threshold. The contract notice has been published in the HILMA service (www.contract notices) and in the European Union TED database. The procurement documents have been made available by electronic means in the context of the call for tenders by Cloudia in the Tender Service. The tender documents are in Finnish and must be submitted in Finnish. Learnpoint ICT Oy acts as a consultant for the acquisition.
Lot 2
- Estimated value:
- €2.5m
- Duration:
- 60 months
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.
Options, renewals, framework
- Options: foreseen
This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.
2 met · 1 expiring · 0 missing · 4 to check
This tender's facts
- 2 lotschoose the lots you can deliver and price each oneNeeds a look
- Price — 90% of the scoreyour price against past winning bidsNeeds a look
Typical for: Managed services
- Service levels (SLA)availability, response and penalty terms you can meetIn your profile
- Information securityISO/IEC 27001 or equivalent controlsExpires before the deadline
- Service and data locationwhere the service runs and where data is keptNeeds a look
- Business continuitybackups, disaster recovery and an exit planNeeds a look
- Operations teamqualified staff for the required service hoursIn your profile
Registers — checked automatically
- National company registercompany active, representation matchesVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Award criteria
The full criteria and their weights, as published in the notice.
For all lots
- Price90%
Kokonaistaloudellisuusvertailussa kustannukset huomioidaan tarjoajan hintaliitteellä (Liite 2) ilmoittamalla vertailuhinnalla. Vertailuhinta perustuu 60 kk:n kustannukseen.
- Quality10%
Laatupisteet määräytyvät vaatimukset täyttävien tarjoajien keskinäisistä laatueroista. Laadullisesti pisteytettävät kohdat on merkitty liitteessä 1 maksimipistemäärän kera.
Buyer
Forssan kaupunki
- Address
- Turuntie 18, 30100 Forssa, Finland
- Region (NUTS)
- FI1C2
- Website
- www.forssa.fi
Register identifiers
- Registration no. in the notice
- 0145626-1
What this buyer bought before
1 IT contract award notices 2024–2024, €185,650 in total.
Varhaiskasvatus-ohjelmisto
Winner: Oy Abilita Ab · 2 bids
€185,650
23 Apr 2024
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- tarjouspalvelu.fi
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Basic information technology and services"?
Offers are due by 16 Nov 2026, 11:00 CET.
What is the estimated value?
The estimated value published in the notice is €2.5m.
Who is the buyer?
Forssan kaupunki (Forssa, Finland).
Where and how do I submit an offer?
Offers are submitted electronically on tarjouspalvelu.fi.
Is the contract divided into lots?
Yes, into 2 lots.
How are offers scored?
price 90%, quality 10%.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 6 Nov 2026, 04:23 CET.