Common-Use Infrastructure for Passenger Handling at Frankfurt Airport (Future CUTE)
At a glance
Fraport AG (Frankfurt am Main, Germany) is tendering: Common-Use Infrastructure for Passenger Handling at Frankfurt Airport (Future CUTE). Offers are due 30 Nov 2026, 14:00 CET. 60-month contract, 2 lots. Bidders must show, among other things: references, minimum turnover.
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Translated from the official notice. The original text is the legally binding one.
Key facts
- Deadline
- not published
- Estimated value
- 60 months
- Duration
- Negotiated with call
- Procedure
- 30 Oct 2026
- Published
- 754319-2026
- Notice number
- IF-2026-0207-EU
- Reference number
- Computer facilities management services (72514000)
- Main CPV
- DE712
- Place of performance (NUTS)
- 2
- Lots
- not allowed
- Variant offers
- German
- Language of offers
The buyer did not publish an estimated value in the notice.
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for offers
What the buyer wants
Fraport AG Frankfurt Airport Services Worldwide ("Fraport") operates Frankfurt/Main Airport and, in addition, alone or together with third parties, several other airports, terminals and service companies worldwide. As part of this procedure, Fraport AG tenders a full-service contract for the provision, implementation, operation and maintenance of the common-use infrastructure in Terminal 1 and Terminal 3.
This includes in particular: Full service for CUPPS workstations at check-in and gate Full service for CUSS kiosks and BagTag machines Full service for the provided self-boarding gates Full service for biometrics HUB Subject matter is a full service contract for the common-use infrastructure for passenger handling at Frankfurt Airport in Terminal 1 and Terminal 3. The service is classified as KRITIS-relevant. The services include in particular:
- Provision and full service for hardware and software: around 950 CUPPS workstations (at check-in, gates and mobile workstations), around 150 CUSS kiosks, around 25 BagTag machines as well as a biometric HUB, around 350 provided self-boarding gates
- Implementation, migration and commissioning until 31.03.2028 for ongoing airport operations. Start of migration from 10.01.2028.
- Technical operation, maintenance and suppression around the clock, including helpdesk, field service on site and site administration
- Provision of operating and event data to the data platform of Fraport Exit and handover services at the end of the contract All required central components are to be operated in the operating premises provided by Fraport at Frankfurt Airport (on premises). The biometric HUB can also be operated on a cloud platform in the EEA. The quantities are provisional and may change during the period of validity. Scheduled start of execution: approximately 01.09.2027 Scheduled end of execution: approximately 31.03.2033
Common-Use Infrastructure for Passenger Handling at Frankfurt Airport (Future CUTE)
CPV codes
- 72514000Computer facilities management servicesmain
- 72253000Helpdesk and support services
- 50312000Maintenance and repair of computer equipment
- 48000000Software package and information systems
- 30200000Computer equipment and supplies
Lots (2)
The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.
Lot 1Common-Use Infrastructure for Passenger Handling at Frankfurt Airport (Future CUTE)
- Estimated value:
- not published
- Duration:
- 60 months
- Place (NUTS):
- DE712
- CPV:
- 72514000 · Computer facilities management services
Fraport AG Frankfurt Airport Services Worldwide ("Fraport") operates Frankfurt/Main Airport and, in addition, alone or together with third parties, several other airports, terminals and service companies worldwide. As part of this procedure, Fraport AG tenders a full-service contract for the provision, implementation, operation and maintenance of the common-use infrastructure in Terminal 1 and Terminal 3. This includes in particular: Full service for CUPPS workstations at check-in and gate Full service for CUSS kiosks and BagTag machines Full service for the provided self-boarding gates Full service for biometrics HUB Subject matter is a full service contract for the common-use infrastructure for passenger handling at Frankfurt Airport in Terminal 1 and Terminal 3. The service is classified as KRITIS-relevant. The services include in particular: • Provision and full service for hardware and software: around 950 CUPPS workstations (at check-in, gates and mobile workstations), around 150 CUSS kiosks, around 25 BagTag machines as well as a biometric HUB, around 350 provided self-boarding gates • Implementation, migration and commissioning until 31.03.2028 for ongoing airport operations. Start of migration from 10.01.2028. • Technical operation, maintenance and suppression around the clock, including helpdesk, field service on site and site administration • Provision of operating and event data to the data platform of Fraport Exit and handover services at the end of the contract All required central components are to be operated in the operating premises provided by Fraport at Frankfurt Airport (on premises). The biometric HUB can also be operated on a cloud platform in the EEA. The quantities are provisional and may change during the period of validity. Scheduled start of execution: approximately 01.09.2027 Scheduled end of execution: approximately 31.03.2033
Lot 2
- Estimated value:
- not published
- Duration:
- 60 months
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
Conditions in the notice
- ReferencesSimilar contracts delivered before
- Minimum turnoverMinimum annual turnover or financial standing
Detected automatically in the published notice. Always confirm against the tender documents.
Show the notice text (2)
Indication of references for previously executed orders in the form of a self-declaration of services provided in the last maximum of 3 years with indication of a reference designation, the designation of the client, the date of commencement and, if applicable, the completion of the service provision, the order volume in € net and the services / characteristics provided.
As a minimum, there must be at least 2 references, which indicate the minimum required order volume of € 2,000,000.00 net as well as the minimum required services / characteristics (implementation and operation of a CUPPS platform according to IATA RP 1797 at an international commercial airport at the place of performance within the EEA or Switzerland); 1 x Operation of at least 150 CUPPS workstations (check-in and boarding) at an airport location.’; Operational and support services (helpdesk, on-site disruption) with contracted service levels during airport operating hours for at least 12 months.; 1 x provision and operation of at least 10 self-service components (CUSS kiosks and/or BagTag machines).’; 1 x Replacement (migration) of an existing common-use solution during ongoing airport operations.
As a minimum, an average annual total turnover of min. 20.000.000,00 €, net, otherwise the applicant or the applicant community will be excluded. If the average annual turnover is lower, the applicant or the applicant community is excluded. This only applies if a minimum turnover is expressly stated.
Options, renewals, framework
- Framework agreement without reopening of competition
- Up to 1 contractors in the framework
- Options: foreseen
- Renewals: up to 1 time, 12 months each
This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.
4 met · 1 expiring · 0 missing · 7 to check
Conditions in this notice
- Referencessimilar contracts from your history matched to the conditionIn your profile
- Minimum turnoverturnover from your financial statements against the thresholdNeeds a look
This tender's facts
- 2 lotschoose the lots you can deliver and price each oneNeeds a look
- Framework agreementone supplier — every order during the agreement goes to the winnerNeeds a look
- Quality criterion — 60% of the scoreevidence ready for this award criterionNeeds a look
- Price — 40% of the scoreyour price against past winning bidsNeeds a look
- Who wins at this buyerrecently: CHG-MERIDIAN AG, Reply Deutschland SE — 6 different winners in the last 6 awardsNeeds a look
Typical for: Managed services
- Service levels (SLA)availability, response and penalty terms you can meetIn your profile
- Information securityISO/IEC 27001 or equivalent controlsExpires before the deadline
- Service and data locationwhere the service runs and where data is keptNeeds a look
- Business continuitybackups, disaster recovery and an exit planIn your profile
- Operations teamqualified staff for the required service hoursIn your profile
Registers — checked automatically
- Handelsregistercompany active, managing directors matchVerified
- Transparenzregister (beneficial owners)entry matches the shareholdersVerified
- Wettbewerbsregister (exclusions)no entry that excludes you from public contractsVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Award criteria
The full criteria and their weights, as published in the notice.
For all lots
- Quality criterion60%
- Price40%
Buyer
Fraport AG
- Address
- Hugo Eckener Ring, 60547 Frankfurt am Main, Germany
- Region (NUTS)
- DE712
- Website
- www.fraport.com
- Official contact address
- [email protected]
- The functional mailbox published in the notice. We never publish personal data.
Register identifiers
- EU VAT
- DE04523335133
- Registration no. in the notice
- 04523335133
What this buyer bought before
13 IT contract award notices 2022–2026.
Digitaldruckstraße Airport Print Center
Winner: CHG-MERIDIAN AG · 1 bid
value not disclosed
24 Aug 2026
Entwicklung Intelligent Dispatching Agent (IDA)
Winner: Reply Deutschland SE · 9 bids
value not disclosed
24 Aug 2026
Quintiq Softwareentwicklungen
Winner: Ab Ovo Deutschland GmbH +1 more contractors · 3 bids
value not disclosed
9 Jun 2026
Transformation von SAP IS-U zu S/4HANA Utilities
Winner: Horváth & Partner GmbH · 2 bids
value not disclosed
27 Apr 2026
Rahmenvertrag ISM On-site Services
Winner: AirIT Services GmbH · 2 bids
value not disclosed
5 Feb 2025
Experte/in / Requirements Engineers für Ausschreibungen von IT-Leistungen
Winner: Aventario Services GmbH +2 more contractors · 9 bids
€5mFramework agreement — maximum value
3 Feb 2025
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- xvergabe.de
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Common-Use Infrastructure for Passenger Handling at Frankfurt Airport (Future CUTE)"?
Offers are due by 30 Nov 2026, 14:00 CET.
What is the estimated value?
The buyer did not publish an estimated value in the notice.
Who is the buyer?
Fraport AG (Frankfurt am Main, Germany).
Where and how do I submit an offer?
Offers are submitted electronically on xvergabe.de.
Is the contract divided into lots?
Yes, into 2 lots.
How are offers scored?
Quality criterion 60%, Price 40%.
Which procedure is used?
Negotiated with call.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 3 Nov 2026, 05:20 CET.