Deadline changedSystem implementationEU-fundedTEDPolski

Delivery of licenses for a Secure Remote Access and User Activity Monitoring System (Privileged Access Management - PAM) for the needs of the National Visa Information System (NVIS) for the Ministry of Foreign Affairs

ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АДгр. София, BulgariaNotice 754252-2026 · Reference number: 611480

At a glance

ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД (гр. София, Bulgaria) is tendering: Delivery of licenses for a Secure Remote Access and User Activity Monitoring System (Privileged Access Management - PAM) for the needs of the National Visa Information System (NVIS) for the Ministry of Foreign Affairs. Offers are due 27 Nov 2026, 22:59 CET. Estimated value €284,490, 37-month contract.

Official noticeTender documents

Published on:TEDЦАИС ЕОП (CAIS EOP)

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Translated from the official notice. The original text is the legally binding one.

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Key facts

Original deadline: 11 Nov 2026, 22:59 CET
Deadline
€284,490
Estimated value
37 months
Duration
Open procedure
Procedure
30 Oct 2026
Published
754252-2026
Notice number
611480
Reference number
Software package and information systems (48000000)
Main CPV
BG411
Place of performance (NUTS)
not allowed
Variant offers
Bulgarian
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

The deadline for offers was changed once: from 11 Nov 2026, 22:59 CET to 27 Nov 2026, 22:59 CET. The newest notice applies.

  1. Notice published

  2. Original deadline

  3. Deadline for offers

  4. Opening of offers

  5. Planned start of the contract

  6. Planned end of the contract

What the buyer wants

The subject-matter of the contract shall include delivery, installation, configuration, deployment and subsequent maintenance of licences for the Secure Remote Access and Monitoring System of Consumer Actions (PRV), including software licenses for a minimum of 20 privileged users administering and serving the NVIS infrastructure. The licenses shall ensure the functionality and right of use of the system, including maintenance, and shall be designed for the needs of NVIS, in accordance with activity 3, subactivity 3.1 of Project No BG65BVPR001-2.002-0002 with the name The requirements of the Contracting Party are detailed in the Technical Specification - Annex 1.

CPV codes

  • 48000000Software package and information systemsmain

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.

Show the notice text (1)

The Contracting Authority has not set selection criteria for the participants in the public procurement. The selection criterion specified in field "Selection criteria (BT-809-Lot)" of the "Tender conditions" section is indicated solely for the purpose of completing the contract notice, given the lack of functionality/option in the Notice template applicable to cases where the Contracting Authority does not set selection criteria in the procedure.

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This tender's facts

  • Price is the only criterionthe lowest valid bid wins — check your marginNeeds a look
  • Who wins at this buyerrecently: СИРМА ГРУП АД, РФИД БЪЛГАРИЯ ЕООД — 6 different winners in the last 6 awardsNeeds a look
  • EU fundingpublicity and reporting duties in the contractNeeds a look

Typical for: System implementation

  • Implementation partner statuscertified for the platform being implementedIn your profile
  • Comparable implementationsreferences of similar scope and valueNeeds a look
  • Implementation teamproject manager and certified consultantsIn your profile
  • Data migration and integrationsexperience with the buyer's current systemsIn your profile
  • Training and documentationuser and administrator training in the buyer's languageIn your profile

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

  • "lowest price"

    Предложена от участниците най-ниска обща цена в евро без ДДС.

The notice does not publish weights — see the tender documents.

Buyer

ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД

Address
ул. ПАНАЙОТ ВОЛОВ № 2, 1504 гр. София, Bulgaria
Region (NUTS)
BG411

Register identifiers

EU VAT
BG831641791
LEI
4851009OHQWGOUFCNU36
Registration no. in the notice
831641791

What this buyer bought before

475 IT contract award notices 2020–2026, €155.4m in total.

  • Извънгаранционна поддръжка на хардуерни и софтуерни ресурси за изграждане на мрежова инфраструктура за нуждите на РЗИ към Министерство на здравеопазването (МЗ)

    Winner: СИРМА ГРУП АД · 3 bids

    €669,412

    14 Oct 2026

  • Следгаранционна поддръжка на Система за безконтактна инвентаризация „Invent“ (Инвент) и доставка на консумативи за Териториалното поделение (ТП) на Национален …

    Winner: РФИД БЪЛГАРИЯ ЕООД · 1 bid

    €4,100

    1 Oct 2026

  • Поддържане и ремонт на извънгаранционни мултифункционални устройства за нуждите на Сметната палата на Република България

    Winner: СИЕНСИС АД · 1 bid

    €5,290

    25 Sept 2026

  • Подновяване на софтуерни лицензи за MDaemon за нуждите на ГД ГРАО

    Winner: ЖАР ЕООД · 1 bid

    €3,833

    18 Sept 2026

  • Доставка, подновяване и осигуряване на хардуерна и софтуерна поддръжка от производител на техника – Luna Network HSM по 2 (две) обособени позиции

    Winner: ИФЕЛОУС ООД · 2 bids

    €71,968

    15 Sept 2026

  • Осигуряване на право на ползване, поддръжка и обслужване на информационна система „Eventis R7

    Winner: ЕНВИЗИМО ВНЕДРЯВАНИЯ И ПОДДРЪЖКА ЕООД · 1 bid

    €260,000

    10 Sept 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

app.eop.bg
Platform
yes
Electronic submission
no
Electronic auction
Go to the platformOfficial notice

Questions & answers

What is the deadline for offers in "Delivery of licenses for a Secure Remote Access and User Activity Monitoring System (Privileged Access Management - PAM) for the needs of the National Visa Information System (NVIS) for the Ministry of Foreign Affairs"?

Offers are due by 27 Nov 2026, 22:59 CET. The deadline for offers was changed once: from 11 Nov 2026, 22:59 CET to 27 Nov 2026, 22:59 CET. The newest notice applies.

What is the estimated value?

The estimated value published in the notice is €284,490.

Who is the buyer?

ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД (гр. София, Bulgaria); LEI 4851009OHQWGOUFCNU36.

Where and how do I submit an offer?

Offers are submitted electronically on app.eop.bg.

How are offers scored?

"lowest price".

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 15:20 CET.