Deadline changedSoftware developmentTEDPolski

Design, implementation, and deployment of city portal systems using artificial intelligence – project "Digital transformation and expansion of e-services in Bielsko-Biała".

Miasto Bielsko-Biała Urząd Miejski w Bielsku-BiałejBielsko-Biała, PolandNotice 768792-2026 · Reference number: ZP.271.2.86.2026.DK

At a glance

Miasto Bielsko-Biała Urząd Miejski w Bielsku-Białej (Bielsko-Biała, Poland) is tendering: Design, implementation, and deployment of city portal systems using artificial intelligence – project "Digital transformation and expansion of e-services in Bielsko-Biała".. Offers are due 10 Nov 2026, 10:00 CET. Estimated value PLN 1.9m, 11-month contract. Bidders must show, among other things: bid deposit.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

Key facts

Original deadline: 5 Oct 2026, 10:00 CEST
Deadline
PLN 1.9m
Estimated value
11 months
Duration
Open procedure
Procedure
5 Nov 2026
Published
768792-2026
Notice number
ZP.271.2.86.2026.DK
Reference number
Electronic information services (64216200)
Main CPV
PL225
Place of performance (NUTS)

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

The deadline for offers was changed 4 times: from 5 Oct 2026, 10:00 CEST to 10 Nov 2026, 10:00 CET. The newest notice applies.

  1. Deadline changed (notice 656796-2026)

    5 Oct 2026, 10:00 CEST → 12 Oct 2026, 10:00 CEST

  2. Original deadline

  3. Deadline changed (notice 700188-2026)

    12 Oct 2026, 10:00 CEST → 21 Oct 2026, 10:00 CEST

  4. Deadline changed (notice 722150-2026)

    21 Oct 2026, 10:00 CEST → 28 Oct 2026, 10:00 CET

  5. Deadline changed (notice 742825-2026)

    28 Oct 2026, 10:00 CET → 4 Nov 2026, 10:00 CET

  6. Notice published

  7. Deadline for offers

  8. Opening of offers

  9. Offers binding until (computed)computed

    90 days from the deadline for offers, per the notice

What the buyer wants

The subject of this order is:

  1. Design, execution and implementation of Chatbot (with live chat function):based on artificial intelligence, including integration with external systems, i.e. the QMS railway system and the BB Application system and its implementation within the Main Urban Portal, the Public Information Bulletin and the Municipal Council Portal (in case of implementation of option rights).
  2. Design, implementation and implementation of Voicebot: based on artificial intelligence, including integration into the QMS queue system at the ordering hotline.
  3. Restructuring of the Main Urban Portal including: (a) implementation of multisite architecture with design, execution and comprehensive implementation within this architecture of content range from the following services:
  4. Right of option: restructuring the Urban Council Portal available at https://rm.bielsko-biala.pl to design, implement and implement the Portal as an independent website with the implementation of Chatbot as referred to in point 1 above.

CPV codes

  • 64216200Electronic information servicesmain
  • 48512000Interactive voice response software package
  • 48000000Software package and information systems
  • 72000000IT services: consulting, software development, Internet and support
  • 72416000Application service providers

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • Bid depositA deposit or guarantee with the offer

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (1)

The contractor will meet the minimum condition if he demonstrates that he has (a) experience in the construction of portal systems/e-services, i.e. 1 (one) service consisting of designing, performing and implementing a portal system (e.g. an information portal, a Public Information Bulletin or an e-service platform) serving at least 30,000 active users per month and (b) experience in the implementation of Artificial Intelligence, i.e. 1 (one) service consisting of the implementation or integration of artificial intelligence solutions in the IT system (e.g. chatbot, voicebot, intelligent search engine using language models, conversational systems or RAG and LLM).

Bid bond & performance security

What the notice says about securities

  1. Zamawiający żąda od Wykonawców wniesienia wadium, tj. warunkiem uczestnictwa w postępowaniu o udzielenie zamówienia publicznego jest wniesienie wadium na rzecz Urzędu Miejskiego w Bielsku-Białej, pl. Ratuszowy 1, 43-300 Bielsko-Biała.
  2. Zamawiający określa kwotę wadium w wysokości 40 000,00 zł.
  3. Wadium wnosi się przed upływem terminu składania ofert i utrzymuje nieprzerwanie do dnia upływu terminu związania ofertą Szczegóły w SWZ

Original language: Polish

Options, renewals, framework

  • Options: foreseen
EXAMPLE — not a result for your companyCan you bid? Your readiness check

This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.

2 met · 0 expiring · 0 missing · 6 to check

This tender's facts

  • Bid depositamount in the tender documents — arrange it before the deadlineNeeds a look
  • Price — 60 ptsyour price against past winning bidsNeeds a look
  • Who wins at this buyerrecently: MGGP AERO Sp. z o.o., CEZAR" Cezary Machnio i Piotr Gębka Sp. z o.o. — 5 different winners in the last 6 awardsNeeds a look

Typical for: Software development

  • Delivery teamproject manager, analyst, developers and testers availableIn your profile
  • Similar systems builtreferences from comparable software projectsIn your profile
  • Digital accessibility (WCAG 2.1)often required for public-sector systemsNeeds a look
  • Copyright and source codetransfer of rights or a licence on the buyer's termsNeeds a look
  • Secure developmentsecurity testing and OWASP practicesNeeds a look

Registers — checked automatically

  • KRS / CEIDG statuscompany active, representation matchesVerified
  • NIP and VAT white listactive VAT payer, account listedVerified
  • Beneficial owners (CRBR)filing matches KRSVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Award criteria

The full criteria and their weights, as published in the notice.

  • Price60%

    Gross bid price. According to S.E.A.

  • Quality40%

    Declared additional guarantee and maintenance period

Buyer

Miasto Bielsko-Biała Urząd Miejski w Bielsku-Białej

Address
pl. Ratuszowy 9, 43-300 Bielsko-Biała, Poland
Region (NUTS)
PL225
Official contact address
[email protected]
The functional mailbox published in the notice. We never publish personal data.

Register identifiers

NIP (tax id)
9372686990
REGON
072181741
EU VAT
PL9372686990
LEI
2594006EPZ478FJMW280

What this buyer bought before

31 IT contract award notices 2021–2026, €3.5m in total.

  • Dostawa wyposażenia komputerowego do Miejskiego Domu Kultury Biała Północ w Bielsku-Białej

    Winner: CEZAR" Cezary Machnio i Piotr Gębka Sp. z o.o. · 1 bid

    PLN 84,140

    3 Jul 2026

  • Usługa pozyskania i przetworzenia danych wraz z zaprojektowaniem, wykonaniem i wdrożeniem miejskiego systemu zarządzania zielenią w ramach projektu pn.: „Trans…

    Winner: MGGP AERO Sp. z o.o. · 1 bid

    PLN 3.4m

    3 Jul 2026

  • Dostawa wyposażenia specjalistycznego dla Miejskiego Domu Kultury Biała Północ w Bielsku-Białej

    Winner: Elwolight Technologie Sceniczne Piotr Wojtas · 1 bid

    PLN 237,602

    3 Jun 2026

  • Prace związane z weryfikacją i aktualizacją budynków w zakresie bloków kondygnacji podziemnych i nadziemnych oraz weryfikacją i aktualizacją bloków budynku „pr…

    Winner: Przedsiębiorstwo Geodezyjne GEOPROF Jarosław Kożuch, Sławomir Zając Spółka Jawna · 1 bid

    PLN 165,000

    1 Jun 2026

  • Dostawa systemu antywirusowego i XDR - projekt „Transformacja cyfrowa i ekspansja e-usług w Bielsku-Białej

    Winner: WSZELAKI Software Daniel Wszelaki · 3 bids

    PLN 677,390

    18 May 2026

  • Dostawa wyposażenia komputerowego do Miejskiego Domu Kultury Biała Północ w Bielsku-Białej

    Winner: CEZAR" Cezary Machnio i Piotr Gębka Sp. z o.o. +1 more contractors · 2 bids

    PLN 76,353

    20 Apr 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

um-bielsko.logintrade.net/zapytania_email,237294,63411cf6a135b60e163cb73bb80c6eb5.html
Platform
Go to the platformOfficial notice

Questions & answers

What is the deadline for offers in "Design, implementation, and deployment of city portal systems using artificial intelligence – project "Digital transformation and expansion of e-services in Bielsko-Biała"."?

Offers are due by 10 Nov 2026, 10:00 CET. The deadline for offers was changed 4 times: from 5 Oct 2026, 10:00 CEST to 10 Nov 2026, 10:00 CET. The newest notice applies.

What is the estimated value?

The estimated value published in the notice is PLN 1.9m.

Who is the buyer?

Miasto Bielsko-Biała Urząd Miejski w Bielsku-Białej (Bielsko-Biała, Poland); NIP (tax id) 9372686990, REGON 072181741, LEI 2594006EPZ478FJMW280.

Where and how do I submit an offer?

Offers are submitted electronically on https://um-bielsko.logintrade.net/zapytania_email,237294,63411cf6a135b60e163cb73bb80c6eb5.html.

How are offers scored?

price 60%, quality 40%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 5 Nov 2026, 02:03 CET.