Deadline changedSoftware developmentFramework agreementTEDPolski

Development and maintenance work of social protection service information systems

Tervise ja Heaolu Infosüsteemide Keskus Tallinn, EstoniaNotice 729300-2026 · Reference number: 314021-0000

At a glance

Tervise ja Heaolu Infosüsteemide Keskus ( Tallinn, Estonia) is tendering: Development and maintenance work of social protection service information systems. Offers are due 9 Nov 2026, 11:00 CET. Estimated value €6m, 60-month contract, 5 lots.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

Key facts

Original deadline: 22 Oct 2026, 11:00 CEST
Deadline
€6m
Estimated value
60 months
Duration
Open procedure
Procedure
21 Oct 2026
Published
729300-2026
Notice number
314021-0000
Reference number
Software programming and consultancy services (72200000)
Main CPV
EE009
Place of performance (NUTS)
5
Lots
not allowed
Variant offers
Estonian
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

The deadline for offers was changed 2 times: from 22 Oct 2026, 11:00 CEST to 9 Nov 2026, 11:00 CET. The newest notice applies.

  1. Deadline changed (notice 673601-2026)

    22 Oct 2026, 11:00 CEST → 27 Oct 2026, 11:00 CET

  2. Deadline changed (notice 708210-2026)

    27 Oct 2026, 11:00 CET → 2 Nov 2026, 11:00 CET

  3. Notice published

  4. Original deadline

  5. Deadline for offers

  6. Opening of offers

What the buyer wants

Maximum possible total cost of EUR 6 000 000. A maximum of 3, with a minimum of 2 participants in the framework agreement. / Grounds for exclusion and qualification criteria: See procurement source documents

CPV codes

  • 72200000Software programming and consultancy servicesmain

Lots (5)

The contract is divided into 5 lots. Offers may be submitted for selected lots where the documents allow it.

  1. Lot 1Benefits

    Estimated value:
    €6m
    Duration:
    60 months
    Place (NUTS):
    EE004, EE008, EE00A, EE001, EE009
    CPV:
    72200000 · Software programming and consultancy services

    Maximum possible total cost of EUR 6 000 000. A maximum of 3, with a minimum of 2 participants in the framework agreement. / Grounds for exclusion and qualification criteria: See procurement source documents

  2. Lot 2Technical work for new architecture

    Estimated value:
    €5m
    Duration:
    60 months
    Place (NUTS):
    EE004, EE008, EE00A, EE001, EE009
    CPV:
    72200000 · Software programming and consultancy services

    Maksimaalne võimalik kogumaksumus 5 000 000 EUR. Maksimaalselt 3, minimaalselt 2 osalejat raamlepingus. / Kõrvaldamise alused ja kvalifitseerimistingimused: Vaata hanke alusdokumentidest

  3. Lot 3Finance

    Estimated value:
    €3m
    Duration:
    60 months
    Place (NUTS):
    EE004, EE008, EE00A, EE001, EE009
    CPV:
    72200000 · Software programming and consultancy services

    Maksimaalne võimalik kogumaksumus 4 000 000 EUR. Maksimaalselt 3, minimaalselt 2 osalejat raamlepingus. / Kõrvaldamise alused ja kvalifitseerimistingimused: Vaata hanke alusdokumentidest

  4. Lot 4User channels and general components

    Estimated value:
    €3m
    Duration:
    60 months
    Place (NUTS):
    EE004, EE008, EE00A, EE001, EE009
    CPV:
    72200000 · Software programming and consultancy services

    Maksimaalne võimalik kogumaksumus 4 000 000 EUR. Maksimaalselt 3, minimaalselt 2 osalejat raamlepingus. / Kõrvaldamise alused ja kvalifitseerimistingimused: Vaata hanke alusdokumentidest

  5. Lot 5General part

    Estimated value:
    €7m
    Duration:
    60 months
    Place (NUTS):
    EE004, EE008, EE00A, EE001, EE009
    CPV:
    72200000 · Software programming and consultancy services

    Maksimaalne võimalik kogumaksumus 9 000 000 EUR. Maksimaalselt 4, minimaalselt 2 osalejat raamlepingus. / Kõrvaldamise alused ja kvalifitseerimistingimused: Vaata hanke alusdokumentidest

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.

Options, renewals, framework

  • Framework agreement without reopening of competition
  • Up to 4 contractors in the framework
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8 met · 1 expiring · 2 missing · 2 to check

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Company profile — matched to the requirements

  • ISO/IEC 27001company certificate, validIn your profile
  • ISO 9001company certificate — renew before you bidExpires before the deadline
  • ISO 22301add it or bring in a consortium partnerNot in your profile yet
  • Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
  • Solution architect — TOGAFno certified personNot in your profile yet
  • IT references, last 3 years3 public-sector implementationsIn your profile
  • Turnover, last 3 yearsfrom financial statementsIn your profile
  • Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
  • Security clearance (Poufne, NATO)to check in the teamNeeds a look

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Award criteria

The full criteria and their weights, as published in the notice.

Lot 1

  • Price30%

    Vaata hanke alusdokumentidest

  • Quality70%

    Vaata hanke alusdokumentidest

Lot 2

  • Price30%

    Vaata hanke alusdokumentidest

  • Quality70%

    Vaata hanke alusdokumentidest

Lot 3

  • Price30%

    Vaata hanke alusdokumentidest

  • Quality70%

    Vaata hanke alusdokumentidest

Lot 4

  • Price30%

    Vaata hanke alusdokumentidest

  • Quality70%

    Vaata hanke alusdokumentidest

Lot 5

  • Quality100%

    Vaata hanke alusdokumentidest

Buyer

Tervise ja Heaolu Infosüsteemide Keskus

Address
Pärnu mnt 132, 11317 Tallinn, Estonia
Region (NUTS)
EE001, EE004, EE008, EE009, EE00A

Register identifiers

EU VAT
EE70009770
Registration no. in the notice
70009770

What this buyer bought before

160 IT contract award notices 2018–2026, €30.5m in total.

  • Brocade 32G ELWL FC SFP+ moodulid

    Winner: ByteLife Solutions OÜ · 3 bids

    €18,938

    16 Oct 2026

  • GAD active-active SAN lahendus

    Winner: Proact Estonia AS · 1 bid

    €92,662

    15 Oct 2026

  • Oracle tootetoe uuendamine

    Winner: Telia Eesti AS · 3 bids

    €398,995

    12 Oct 2026

  • Juniper seadmete tootetugede pikendamine 2026

    Winner: Elisa Eesti AS · 2 bids

    €37,980

    30 Sept 2026

  • EESSI RINA hooldus-, arendus- ja testimistööd

    Winner: OÜ TripleDev · 8 bids

    €250,000

    2 Sept 2026

  • Tervise infosüsteemi äriteenuste arendus- ja hooldustööd

    Winner: Aktsiaselts Fujitsu Estonia +3 more contractors · 10 bids

    €15mFramework agreement — maximum value

    26 Aug 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Development and maintenance work of social protection service information systems"?

Offers are due by 9 Nov 2026, 11:00 CET. The deadline for offers was changed 2 times: from 22 Oct 2026, 11:00 CEST to 9 Nov 2026, 11:00 CET. The newest notice applies.

What is the estimated value?

The estimated value published in the notice is €6m.

Who is the buyer?

Tervise ja Heaolu Infosüsteemide Keskus ( Tallinn, Estonia).

Where and how do I submit an offer?

Offers are submitted electronically on riigihanked.riik.ee.

Is the contract divided into lots?

Yes, into 5 lots.

How are offers scored?

price 30%, quality 70% (criteria differ between lots).

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 24 Oct 2026, 00:50 CEST.