Development and provision of third-line support for the System Cyfrowa Granica

Centrum Informatyki Resortu FinansówRadom, PolandNotice 777676-2026 · Reference number: PN/43/26/IMTV

At a glance

Centrum Informatyki Resortu Finansów (Radom, Poland) is tendering: Development and provision of third-line support for the System Cyfrowa Granica. Offers are due 23 Dec 2026, 09:00 CET. 36-month contract. Bidders must show, among other things: ITIL, PMP, PRINCE2, references, key people, bid deposit.

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Translated from the official notice. The original text is the legally binding one.

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Key facts

Deadline
not published
Estimated value
36 months
Duration
Open procedure
Procedure
9 Nov 2026
Published
777676-2026
Notice number
PN/43/26/IMTV
Reference number
System and support services (72250000)
Main CPV
PL921
Place of performance (NUTS)

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

  4. Offers binding until (computed)computed

    120 days from the deadline for offers, per the notice

What the buyer wants

  1. The subject of the contract is the Development and provision of 3rd Line of Support for Digital System Border: 1.1. in the field of basic order: 1) the performance by the Contracting Authority for the modification of the System covering its scope: a) the provision of new and modernization of existing functionality of the System used in KAS, including delivery and installation of Devices, in accordance with the requirements of point 4.1.Volume III SWZ — OGA, hereinafter referred to as ‘OPZ’; (b) to provide new and modernise existing functionality of the System used in the KAS in a number not exceeding 3000 Personal days and to supply the Devices, as required in point 4.2. (c) the provision of the III System Support Line.By providing the 3rd Line of Support for the Contracting System, the Contracting Authority shall mean the provision of selected maintenance services, in accordance with the requirements of point 5 of the POD, including the repair of the IWOC, hereinafter referred to as the ‘Maintenance of the System’. 1.2. in respect of the contract covered by the option:
  1. to provide new and modernise the existing functionality of the System used in the KAS in a number not exceeding 1000 Individual Days and to supply the Devices for the Development of the Application, in accordance with the requirements of Section 4.2 of the OPC;
  2. to provide the Maintenance of the System, in accordance with the requirements of Section 5 of the OPC, including the repair of IWOC.
  3. Detailed description of the order includes OZZ and Tom II SWZ - PPU.

CPV codes

  • 72250000System and support servicesmain
  • 72611000Technical computer support services
  • 72260000Software-related services
  • 72300000Data services
  • 72230000Custom software development services
  • 35120000Surveillance and security systems and devices
  • 45316210Installation of traffic monitoring equipment
  • 45311000Electrical wiring and fitting work
  • 30216130Barcode readers
  • 35125300Security cameras
  • 48810000Information systems

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • CertificatesITIL · PMP · PRINCE2
  • ReferencesSimilar contracts delivered before
  • Key peopleNamed roles, CVs or minimum team
  • Bid depositA deposit or guarantee with the offer

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (5)

The contractor will comply with the condition of participation in the proceedings in the field of economic or financial situation if it proves to have funds or creditworthiness of at least PLN 7,000,000 (say: PLN 7 million).

In order to confirm the fulfilment of the above condition, the Contractor shall submit information to the bank or cooperative savings and credit institution confirming the amount of funds or credit capacity held by the Contractor, within a period not earlier than 3 months prior to its submission or valid certificate of the Contractor, if the content of the certificate shows that the condition of participation in the proceedings is met in the extent required by the Contracting Authority and the data contained in JEDZ allows the Contractor to identify the certificate and obtain it on its own.

The certificate replaces the subjective means of proof only within the scope of valid certification and indicated by the contractor in the JEDZ statement. If the certificate covers only part of the condition of participation in the procedure, or confirms that the condition is met at a level lower than that required by the EGM, the contractor shall submit evidence to the other extent.

The contractor shall comply with the condition of participation in the procedure for technical or professional capacity. The contractor shall, if he demonstrates that he has performed, and in the case of recurrent or continuous benefits, within the last 5 years before the deadline for the submission of tenders, and if the period of business is shorter, at least: I. two services each consisting of:

  1. the development of the IT system, with a value of at least PLN 8,000,000 gross service and (b) the maintenance of the IT system for a period of at least 12 months, with a value of at least PLN 1,000,000 gross service;or II. two services each consisting of the development of the IT system, with a value of PLN 8,000,000 gross service and two services each consisting of maintaining the IT system for a period of at least 12 months, with a value of at least PLN 1,000,000 gross service;or III. one service consisting of the development of an IT system, with a value of at least PLN 8,000,000 gross service and the maintenance of an IT system for a period of at least 12 months, with a value of PLN 1,000,000 gross service and one service consisting of the development of an IT system, with a value of PLN 8,000,000 gross service and one service consisting of the maintenance of an IT system for a period of at least 12 months, with a value of PLN 1,000,000 gross service.
  2. using a business process engine or background processing engine, which implements at least 5 business processes,
  3. communication based on the exchange of messages using the Web services system in SOA architecture,
  4. built using a database,
  5. designed to store data (xml communications or other data structures) with a minimum volume of 2000 GB,
  6. a minimum number of internal users defined in the IT system: 2 500,
  7. a minimum number of external users registered in the computer system or using the functionality of the system: 2 500,
  8. processes during one week at least 20,000 messages,
  9. a system with high availability of HA, in 24/7/365, j) functions in a distributed architecture with synchronisation and exchange of data between at least 20 locations and a central location, with data consistency, k) the client-server architecture. If the Contractor, in order to confirm the fulfilment of the conditions for participation in the procedure, indicates within one contract a service which has been provided for more than one computer system, at least one of these systems must meet the above characteristics. By maintaining the IT system, the Ordering Party shall mean at least:
  1. removing system errors,
  2. consulting users and system administrators,
  3. updating software,
  4. updating system documentation. One service shall mean a service provided under one contract for one entity.

In order to confirm that the Contractor fulfils the conditions for participation in the proceedings, the Contractor shall submit a list of the services performed and, in the case of recurrent or continuous benefits, also performed, within the last 5 years before the expiry of the time limit for the submission of tenders, and if the duration of the activities is shorter, including at least the information indicated in Form 3.6 and the accompanying evidence indicating whether those services have been performed or are duly performed, the evidence referred to shall be references or other documents issued by the entity for which the services were carried out, and in the case of recurrent or continuous benefits shall be carried out, and if the Contractor, for reasons beyond his control, is unable to obtain such documents, a declaration from the contractor;

in the case of the benefits repeated or continuous continued, references or other documents proving that they have been properly exercised, shall be issued within the last 3 months before the expiry of the time limit for the submission of tenders (Promulator 3.6 to IDW).

The Contractor will comply with the condition of participation in the procedure in terms of technical or professional capacity for persons if he demonstrates that he/she has, or will have, persons assigned to the performance of the contract that are part of the Contractor's Team, including mandatoryly all the following: 1. Project Manager (PM) - 1 person. During the last 5 years before the deadline for the submission of tenders, the person managed a minimum of 12 person teams, carried out the tasks of Project Manager or Deputy Project Manager in the implementation of 2 IT projects that meet the following conditions:

  1. each project consisted of the construction or development of an IT system,
  2. at least one project ended with the implementation of an IT system or a new version of an IT system,
  3. each project was implemented in accordance with at least one of the following methodologies: PRINCE2, PMP, AgilePM or in accordance with equivalent methodologies used in IT projects,
  4. in each project the person carried out the tasks of Project Manager or Deputy Project Manager for a minimum period of 12 months. It has a valid ITIL certificate – Introduction to ITIL 4 Foundation or higher, or equivalent certificate. The Contracting Authority shall allow equivalent certificates. As certificate equivalent to certificate Introduction to ITIL 4 Foundation, The Contracting Authority understands a certificate that confirms skills and knowledge in particular, in:
    1. basic concepts and principles for the management of IT services,
    2. life cycle of IT services,
    3. roles and processes in IT services and obtained as a result of an examination. An equivalent certificate may not be issued by the Contractor or a subsidiary of the Contractor. 2. Quality Manager - 1 person. During the last 5 years before the deadline for the submission of tenders, the person has carried out the tasks of Quality Manager in at least 2 IT projects consisting in the construction or development of an IT system:
  1. for a minimum period of 6 months in each project, the 2nd in each project defined the requirements and quality criteria and the methods for verifying compliance of products or services with the specified criteria.
  2. Business-system analyst - 1 person. In the last 5 years before the deadline for the submission of tenders, a person has carried out business-system analytical tasks in at least 2 IT projects involving the construction or development of an IT system:
  1. for a minimum of 6 months in each project,
  2. in each project a person:
    1. described the business requirements associated with system requirements using BPMN notation or UML notation and
    2. created analytical documentation using the Enterprise Architect tool.
  3. Application server administrator - 1 person. During the last 5 years before the deadline for submitting tenders, the person carried out the tasks of the Application Server Administrator based on containerization technology, consisting at least of: 1st installation, configuration and optimization of the application server, 2nd application server management, including installation of the application on the server, 3rd monitoring and diagnostics of the application server and running applications, 4. the implementation of services based on these technologies for at least 24 months in total.
  4. Administrator of the database platform - 1 person. During the last 5 years before the deadline for submitting tenders, the person carried out tasks of the Administrator of the database platform of information systems, using database clusters, consisting at least of:
  1. administering relational databases in MS SQL Server, PostgreSQL, MongoDB,
  2. install and update the database,
  3. database backups,
  4. monitor database performance,
  5. create and optimize indexes,
  6. act as administrator for the IT system, for at least 18 months in total. 6. Developer .Net Core - 1 person.

During the last 5 years before the deadline for the submission of tenders, the per…

9. Specialist for digital accessibility - 1 person. During the last 5 years before the deadline for the submission of tenders, the person carried out the tasks of the Digital Accessibility Specialist, consisting at least of:

  1. adjusting the documentation to meet the requirements of the Act of 4 April 2019 on the accessibility of digital websites and mobile applications of public entities (Journal of Laws of 2023 item 1440), hereinafter: ‘Digital Accessibility Act’ in 2 IT projects,
  2. carrying out 2 studies of digital accessibility of different websites within the meaning of the Digital Accessibility Act. 10. Designer UX - 1 person. In the last 5 years before the deadline for the submission of tenders, the person carried out the tasks of the UX Designer, in at least 2 IT projects, including each one consisting of at least:
  1. designing user interfaces according to WCAG version 2.1 at level A/AA,
  2. designing user interfaces using an interactive mocking tool. 11. Architect of IT systems - 1 person. During the last 5 years before the deadline for the submission of tenders, the person has carried out the tasks of the Architect of Information Systems, in at least 2 IT projects involving the construction or development of an IT system, for a minimum period of 6 months in each project, consisting in at least:
  1. the construction or development of system architecture in business, application and technical or technological views using architectural patterns in the integration of components or systems,
  2. the design of the IT system using UML notation and the creation of analytical and technical documentation using the Enterprise Architect tool. 12. Tester for automatic testing - 1 person.In the last 5 years before the deadline for the submission of tenders, the person has carried out the Tester's tasks for automated IT systems tests, in at least 2 IT projects involving the construction or development of an IT system, for a minimum of 6 months in each project and within each project: he has tested the IT system using tools to support the SoapUI or JMeter tests. (b) using a business process engine or a background processing engine that implements at least 5 business processes, (c) communication based on the exchange of messages using a Web services system in SOA architecture, (d) built using a database, (e) designed to store data (xml communications or other data structures) with a minimum volume of 2000 GB, (f) a minimum number of internal users defined in the IT system: 2 500, (g) a minimum number of external users registered in the computer system or using the functionality of the system: 2 500, (h) processes during one week at least 20,000 messages, (i) a system with high availability of HA, in mode 24/7/365.j) functions in a distributed architecture with synchronisation and exchange of data between at least 20 locations and the central location, ensuring the consistency of data, (k) the customer-server architecture.If the Contractor, in order to confirm the fulfilment of the conditions for participation in a given role, indicates an IT project which concerned more than one IT system, at least one of these systems must meet all the above characteristics. If the condition of participation in the proceedings indicates experience of producing by persons performing the respective roles of products (i.e.

requirements and quality criteria, methods of verifying the conformity of products or services with specified criteria, business requirements, analytical documentation, database indices, interfaces, new system functionality using the .NETCore platform and C# programming language, new system functionality using the Angular platform and Typescript programming languages and HTML5, new system functionality in JSR-362 technology, technical documentation, digital accessibility research) as part of the IT projects, the Contracting Authority requires that these products be received within the project. The Contracting Authority does not allo…

In order to confirm that the Contractor fulfils the conditions for participation in the procedure, the Contractor shall submit a list of the persons referred to by the Contractor for the performance of the public contract, in particular those responsible for the provision of services, quality control or management of construction works, together with information on their professional qualifications, powers, experience and education necessary for the performance of the public contract, as well as the scope of the activities they carry out and information on the basis for the disposal of those persons (Form 3.7. to IDW).

Bid bond & performance security

What the notice says about securities

  1. Zamawiający wymaga wniesienia wadium w kwocie 100 000,00 (słownie: sto tysięcy złotych).
  2. Wadium musi być wniesione przed upływem terminu składania ofert w jednej lub kilku następujących formach wymienionych w art. 97 ust. 7 ustawy Pzp, w zależności od wyboru Wykonawcy.
  3. Jeżeli wadium jest wnoszone w formie gwarancji lub poręczenia Wykonawca przekazuje Zamawiającemu oryginał gwarancji lub poręczenia w postaci elektronicznej. Wadium wniesione w takiej formie, musi obejmować cały okres związania ofertą. Treść gwarancji lub poręczenia nie może zawierać postanowień uzależniających jego dalsze obowiązywanie od zwrotu oryginału dokumentu gwarancyjnego do gwaranta.Jako Beneficjenta wadium wnoszonego w formie gwarancji lub poręczenia należy wskazać Skarb Państwa – Centrum Informatyki Resortu Finansów, 26-601 Radom, ul. Samorządowa 1.W przypadku wniesienia wadium w formie gwarancji lub poręczenia, koniecznym jest, aby gwarancja lub poręczenie obejmowały odpowiedzialność za wszystkie przypadki powodujące utratę wadium przez Wykonawcę, określone w art. 98 ust. 6 ustawy Pzp. Gwarancja lub poręczenie musi zawierać w swojej treści nieodwołalne i bezwarunkowe zobowiązanie wystawcy dokumentu do zapłaty na rzecz Zamawiającego kwoty wadium na pierwsze pisemne żądanie Zamawiającego.Wadium wniesione w formie gwarancji (bankowej czy ubezpieczeniowej) musi mieć taką samą płynność jak wadium wniesione w pieniądzu – dochodzenie roszczenia z tytułu wadium wniesionego w tej formie nie może być utrudnione.Dlatego w treści gwarancji powinna znaleźć się klauzula stanowiąca, iż wszystkie spory odnośnie gwarancji będą rozstrzygane zgodnie z prawem polskim i poddane jurysdykcji sądów polskich, chyba, że wynika to z przepisów prawa. 4.Wadium wniesione w pieniądzu przelewem na rachunek bankowy musi wpłynąć na rachunek bankowy Centrum Informatyki Resortu Finansów w Narodowym Banku Polskim Oddział Okręgowy Warszawa, nr 66 1010 1010 0038 3813 9120 0000 (w tytule przelewu należy wpisać numer

Original language: Polish

Options, renewals, framework

  • Options: foreseen
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Conditions in this notice

  • ITILcertificate in your profile, valid on the bid dateIn your profile
  • PMPcertificate in your profile, valid on the bid dateIn your profile
  • PRINCE2certificate in your profile, valid on the bid dateIn your profile
  • Key peopleyour team matched to the required rolesIn your profile
  • Referencessimilar contracts from your history matched to the conditionIn your profile

This tender's facts

  • Bid depositamount in the tender documents — arrange it before the deadlineNeeds a look
  • Price — 50 ptsyour price against past winning bidsNeeds a look
  • “Additional experience of the .Net Core Programmer” criterion (PR) — 10 ptsevidence ready for this award criterionNeeds a look
  • “Additional experience of the Business-Systems Analyst” criterion… — 10 ptsevidence ready for this award criterionIn your profile
  • Who wins at this buyerrecently: UNI+SKK-Technology Sp. z o.o., Wasko S.A. — 6 different winners in the last 6 awardsNeeds a look

Typical for: Software development

  • Digital accessibility (WCAG 2.1)often required for public-sector systemsNeeds a look
  • Copyright and source codetransfer of rights or a licence on the buyer's termsNeeds a look

Registers — checked automatically

  • KRS / CEIDG statuscompany active, representation matchesVerified
  • NIP and VAT white listactive VAT payer, account listedVerified
  • Beneficial owners (CRBR)filing matches KRSVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

  • Criterion "Price" (C)50%

    The ‘Price’ criterion will be considered on the basis of the gross total price given by the Contractor in the Offer Form (Form 2.1). The contracting authority shall award 50,00 points to the lowest price among the tenders assessed and shall assign a proportionally lower number of points to each of the subsequent tenders, according to the formula set out in point 20.1.1. Tomu I WZ - IDW.

  • “IWOC Equipment Price” criterion (CU)10%

    The criterion ‘Price of IWOC Devices’ will be considered on the basis of the sum of the prices of the single Devices as given by the Contractor in Form 2.3. The contracting authority shall award 10,00 points in a tender with the lowest price among the tenders assessed and each next one shall be assigned a proportionally lower number of points, according to the formula set out in point 20.1.2. Tomu I WZ - IDW.

  • “Additional experience of the Project Manager” criterion (KP)10%

    The criterion ‘Additional experience of Project Manager’ (KP). Points in the ‘Additional experience of the Project Manager’ criterion will be awarded for additional experience of the person addressed to the performance of the contract in this role. For a detailed description of the criterion for the evaluation of tenders, see point 20.1.3. IDW.

  • “Additional experience of the Quality Manager” criterion10%

    The criterion "Additional Experience of Quality Manager" (KJ). Points in the “Additional Quality Manager experience” criterion will be awarded for additional experience of the person addressed to the performance of the contract in this role. For a detailed description of the criterion for the evaluation of tenders, see point 20.1.4. IDW.

  • “Additional experience of the Business-Systems Analyst” criterion (ABS)10%

    The criterion ‘Additional experience of Business and System Analysis’ (ABS). Points in the ‘Additional experience Business and system analysis’ criterion will be awarded for additional experience of the person addressed to the performance of the contract in this role. For a detailed description of the criterion for the evaluation of tenders, see point 20.1.5. IDW.

  • “Additional experience of the .Net Core Programmer” criterion (PR)10%

    The criterion "Additional Experience of the Developer .Net Core" (PR). Points in the "Additional Experience of the Programmer .Net Core" criterion will be awarded for additional experience of the person addressed to the performance of the contract in this role. For a detailed description of the criterion for the evaluation of tenders, see point 20.1.6. IDW.

Buyer

Centrum Informatyki Resortu Finansów

Address
ul. Samorządowa 1, 26-601 Radom, Poland
Region (NUTS)
PL921
Official contact address
[email protected]
The functional mailbox published in the notice. We never publish personal data.

Register identifiers

NIP (tax id)
9482575151
REGON
142636274
EU VAT
PL9482575151

What this buyer bought before

276 IT contract award notices 2017–2026, €499.6m in total.

  • Dostawa 900 kart mikroprocesorowych na potrzeby systemu SBPMF wraz z oprogramowaniem

    Winner: UNI+SKK-Technology Sp. z o.o. · 1 bid

    PLN 142,803

    2 Oct 2026

  • Świadczenie usługi serwisu pogwarancyjnego dla macierzy Hitachi

    Winner: Wasko S.A. · 1 bid

    PLN 12.4m

    30 Sept 2026

  • Przedmiotem zamówienia jest zawarcie umowy ramowej na: Dostawę akcesoriów komputerowych

    Winner: BECHTLE DIRECT POLSKA sp. z o.o. +4 more contractors · 5 bids

    value not disclosed

    21 Sept 2026

  • Aktualizacja aplikacji mobilnej Asystent Granica

    Winner: P20 sp. z o.o. · 5 bids

    PLN 184,500

    9 Sept 2026

  • Dostawa wysokowydajnych stacji roboczych

    Winner: MBA System Sp. z o.o. · 1 bid

    PLN 72,941

    28 Aug 2026

  • Dostawa notebooków wraz ze stacjami dokującymi

    Winner: SUNTAR Sp. z o.o. · 6 bids

    PLN 472,320

    26 Aug 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

Questions & answers

What is the deadline for offers in "Development and provision of third-line support for the System Cyfrowa Granica"?

Offers are due by 23 Dec 2026, 09:00 CET.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

Centrum Informatyki Resortu Finansów (Radom, Poland); NIP (tax id) 9482575151, REGON 142636274.

Where and how do I submit an offer?

Offers are submitted electronically on https://cirf.ezamawiajacy.pl.

How are offers scored?

Criterion "Price" (C) 50%, “IWOC Equipment Price” criterion (CU) 10%, “Additional experience of the Project Manager” criterion (KP) 10%, “Additional experience of the Quality Manager” criterion 10%, “Additional experience of the Business-Systems Analyst” criterion (ABS) 10%, “Additional experience of the .Net Core Programmer” criterion (PR) 10%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 9 Nov 2026, 02:03 CET.