Deadline changedSupport & maintenanceTEDPolski

Expansion and maintenance of the platform for detecting and analyzing threats in the NDR class network along with technical support for a period of 36 months

Województwo Lubelskie - Lubelskie Centrum Innowacji i TechnologiiLublin, PolandNotice 734993-2026 · Reference number: Nr postępowania: OZP.26.1.61.2026.JKO

At a glance

Województwo Lubelskie - Lubelskie Centrum Innowacji i Technologii (Lublin, Poland) is tendering: Expansion and maintenance of the platform for detecting and analyzing threats in the NDR class network along with technical support for a period of 36 months. Offers are due 30 Oct 2026, 11:00 CET. 38-month contract. Bidders must show, among other things: certificates, key people, bid deposit.

Translated from the official notice. The original text is the legally binding one.

Key facts

Original deadline: 26 Oct 2026, 11:00 CET
Deadline
not published
Estimated value
38 months
Duration
Open procedure
Procedure
23 Oct 2026
Published
734993-2026
Notice number
Nr postępowania: OZP.26.1.61.2026.JKO
Reference number
System and support services (72250000)
Main CPV
PL814
Place of performance (NUTS)
not allowed
Variant offers
Polish
Language of offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

The deadline for offers was changed once: from 26 Oct 2026, 11:00 CET to 30 Oct 2026, 11:00 CET. The newest notice applies.

  1. Notice published

  2. Original deadline

  3. Deadline for offers

  4. Opening of offers

  5. Offers binding until (computed)computed

    90 days from the deadline for offers, per the notice

What the buyer wants

1.The object of the order is to expand and maintain the GreyCortex Mendel platform based on a physical system server for detection and risk analysis in the Network Detection and Response (NDR) class network, along with technical support for a period of 36 months or delivery of an equivalent solution. 2.The system is required to be expanded by four network sensors working with GreyCortex Mendel software, allowing analysis of network traffic with an average bandwidth of at least 100 Mbps for each of the four additional locations.

The solution can be provided as a VM compatible VMware.

Additional sensors must be supplied in the form of perpetual licenses along with a technical support period identical to the support of the main GreyCortex Mendel license. 3.Detailed requirements concerning the subject of the contract are included in the Description of the subject matter of the contract, which is Annex No 1 to the EGM and in the Important provisions of the contract, which are Annex No 3 to the EGM. 4.In performance of the Subject of the Contract, the Contractor shall in particular: Contractors with a dimension of 4 service hours per month for 36 months (i.e. a total of 144 service hours) under the terms set out in the Order Description (Annex No 1 to the SWZ) and § 5 Important provisions of the contract (Annex No 3 to the SWZ);

(b) providing the Contractor with access to technical support provided by the entity that is the author of the application software on the terms set out by that entity on the terms set out in the Order Description (Annex No 1 to the SWZ) and in the essential provisions of the contract (Annex No 3 to the SWZ);

(c) providing the Contracting Authority with three trainings (one training once a year) for administrators of the Contracting Authority with regard to the administration of the system implemented in accordance with the Order Description (Annex No 1 to the SWZ)*; *The total cost of the training organisation belongs to the Contractor d)The Contractor must have the status of a partner of the manufacturer of the offered Software. 5.If an equivalent solution is offered, the Contractor shall in particular:

  1. provide the subscription of the software to the delivered solution for a period of 36 months,
  2. implement the provided software, preceded by a pre-implementation analysis by the Contractor, resulting in the development of technical implementation documentation. As part of the implementation work, the Contractor will install, configure the system, test the implemented software in accordance with the technical documentation of implementation and conduct three trainings (once a year) for the Contracting Administrators in the management of the implemented system.
  3. the provision of a technical support service of 4 hours per month for 36 months (i.e. a total of 144 service hours) in accordance with the terms set out in the Description of the subject matter of the contract (Annex 1 to the SWZ) and in § 5 Important provisions of the contract (Annex 3 to the SWZ); 6.The detailed description of the subject matter of the contract and the manner in which the contract was carried out are set out in Annex 1 to the WWZ – Description of the subject of the contract and in Annex 3 to the WWZ – Important provisions of the contract. 7.The Contractor whose offer will be deemed to be the most advantageous shall be obliged before signing the contract to lodge a security for the performance of the contract in the amount and form specified in Chapter XVI of the SWZ. 8.

COMPATIBILITY WITH THE UNION CYBER SAFETY ACT: The Contracting Authority shall require that the object of the contract, including all ICT products, ICT services and ICT processes used for the performance of the contract, both as principal elements and components, elements of the service environment or accompanying solutions, does not include: (a) ICT products, ICT services or ICT processes identified in the recommendation referred to in Article 33(4) of t…

CPV codes

  • 72250000System and support servicesmain
  • 48730000Security software package
  • 48000000Software package and information systems
  • 72000000IT services: consulting, software development, Internet and support

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • CertificatesCompany or personnel certificates named in the notice
  • Key peopleNamed roles, CVs or minimum team
  • Bid depositA deposit or guarantee with the offer

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (2)

The Contractor shall comply with this condition if he demonstrates that he has duly performed and, in the case of recurrent or continuous benefits, he shall also perform during the last 3 years (three) before the deadline for the submission of tenders, and if the period of business is shorter - during that period, at least two services consisting in administering and providing technical support for the solution offered with a value of at least PLN 300,000 gross (one service is understood as a service provided under one contract);

The Contractor shall comply with this condition if it demonstrates that he or she has or will have access to persons assigned to the performance of a public contract who are qualified for the performance of a public contract, with the following requirements: •has experience in maintaining IT security systems in at least two (2) fully completed projects (implemented under various contracts), with a minimum value of PLN 350 000,00 gross in the last 3 years; •has a running English language; •has a certificate, at least GREYCREX Mendel Administrator Training or equivalent software in the field of at least administering the NDR (Network Detection and Response) solution.

Bid bond & performance security

What the notice says about securities

1.Wykonawca zobowiązany jest do zabezpieczenia swojej oferty wadium w wysokości: 20 000,00 złotych (słownie: dwadzieścia tysięcy złotych 00/100).

2.Wadium wnosi się przed upływem terminu składania ofert i utrzymuje nieprzerwanie

do dnia upływu terminu związania ofertą, z wyjątkiem przypadków, o których mowa

w art. 98 ust. 1 pkt 2 i 3 oraz ust. 2 Pzp.

3.Wadium może być wnoszone według wyboru Wykonawcy w jednej lub kilku następujących formach:

1)pieniądzu;

2)gwarancjach bankowych;

3)gwarancjach ubezpieczeniowych;

4)poręczeniach udzielanych przez podmioty, o których mowa w art. 6b ust. 5 pkt 2 ustawy z dnia 9 listopada 2000 r. o utworzeniu Polskiej Agencji Rozwoju Przedsiębiorczości (Dz. U. z 2025 r. poz. 98).

4.Wadium w formie pieniądza należy wnieść przelewem na rachunek bankowy Województwa Lubelskiego - Lubelskie Centrum Innowacji i Technologii w Banku PKO BP S.A. nr rachunku: 34 1020 3147 0000 8602 0090 2411 z dopiskiem: „Wadium – OZP.26.1.61.2026.JKO”;

UWAGA: Za termin wniesienia wadium w formie pieniężnej zostanie przyjęty termin uznania rachunku Zamawiającego.

5.Wadium wnoszone w formie poręczeń lub gwarancji musi spełniać co najmniej poniższe wymagania:

1)musi obejmować odpowiedzialność za wszystkie przypadki powodujące utratę wadium przez Wykonawcę określone w Pzp, bez potwierdzania tych okoliczności;

2)z jej treści powinno jednoznacznej wynikać zobowiązanie gwaranta do zapłaty całej kwoty wadium;

3)powinno być nieodwołalne i bezwarunkowe oraz płatne na pierwsze żądanie;

4)termin obowiązywania poręczenia lub gwarancji nie może być krótszy niż termin związania ofertą (z zastrzeżeniem, iż pierwszym dniem związania ofertą jest dzień składania ofert);

5)w treści poręczenia lub gwarancji powinna znaleźć się nazwa oraz numer przedmiotowego postępowania;

6)beneficjentem poręczenia lub gwarancji jest: Województwo Lubelskie – Lubelskie Centrum Technologii i Innowacji;

7)w przypadku Wykonawców wspólnie ubiegających się o udzielenie zamówienia

(art. 58 Pzp), Zamawiaj

Original language: Polish

EXAMPLE — not a result for your companyCan you bid? Your readiness check

This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.

4 met · 0 expiring · 1 missing · 5 to check

Conditions in this notice

  • Certificates named in the noticematched against the certificates in your profileNeeds a look
  • Key peopleyour team matched to the required rolesNot in your profile yet

This tender's facts

  • Bid depositamount in the tender documents — arrange it before the deadlineNeeds a look
  • Price — 60 ptsyour price against past winning bidsNeeds a look
  • Criterion II - Delivery time of the subscription, implementation and… — 20 ptsevidence ready for this award criterionNeeds a look
  • Criterion III - Response time to the Technical Support Service… — 10 ptsevidence ready for this award criterionIn your profile
  • Who wins at this buyerrecently: A.G. LIBRA Adam Gach, CUMULUSIT Sp. z o.o. — 6 different winners in the last 6 awardsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeIn your profile
  • Vendor support accessupdate rights and escalation to the manufacturerIn your profile
  • Maintenance referencessimilar maintenance contracts deliveredIn your profile

Registers — checked automatically

  • KRS / CEIDG statuscompany active, representation matchesVerified
  • NIP and VAT white listactive VAT payer, account listedVerified
  • Beneficial owners (CRBR)filing matches KRSVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified
Check it against my company

Award criteria

The full criteria and their weights, as published in the notice.

  • Gross price for the entire order60%

    A point assessment of the criterion shall be made according to the following formula: (Gross price of the lowest bid not rejected/Gross price of the tested bid) x 60

  • Criterion II - Delivery time of the subscription, implementation and launch of services20%

    Points in this criterion will be awarded on the basis of the Contractor's declaration on the Form of Tender. If the Contractor declares on the Offer Form that the stated date of delivery of the subscription, implementation and launch of the services will be: - up to 30 calendar days from the date of signing the contract - he will receive 20 points, - up to 45 calendar days from the date of signing the contract - he will receive 10 points, - up to 60 calendar days from the date of signing the contract - he will receive 0 points. If no option is selected in the Offer Form, or if more than one option is selected in the criterion, the time limit for the delivery of subscriptions, implementation and launch of services The Contracting Authority shall accept that the Contractor declares a delivery, implementation and commissioning time of up to 60 calendar days from the date of signing the contract and shall receive 0 points in this criterion.

  • Criterion III - Response time to the Technical Support Service Contractor's request10%

    The points in this criterion shall be awarded on the basis of the Contractor's declaration on the Form of Tender, receiving respectively: - shall not exceed 1 working day from the time of notification by the Contracting Authority - shall receive 10 points, - shall not exceed 2 working days from the time of notification by the Contracting Authority - shall receive 5 points, - shall not exceed 3 working days from the time of notification by the Contracting Authority - shall receive 0 points. In the event of a lack of selection in the Offer Form of any option or selection of more than one option in the criterion Time to respond to the request of the Contractor's Technical Support Service The Contracting Authority will accept that the Contractor declares the time of response to the notification up to 3 working days after notification by the Contracting Authority and will receive 0 points in this criterion.

  • Criterion IV - Time of execution of the Technical Support Service Contractor's service10%

    The points in the above criterion shall be awarded on the basis of the Contractor's declaration on the Form of Tender, receiving respectively: - shall not exceed 1 working day after the Contractor has accepted the notification - shall receive 10 points, - shall not exceed 2 working days after the Contractor has accepted the notification - shall receive 5 points, - shall not exceed 3 working days after the Contractor has accepted the notification - shall receive 0 points. If no option is selected in the Offer Form or if more than one option is selected in the criterion Time of implementation of the Contractor's Technical Support Service The Contracting Authority will accept that the Contractor declares the duration of the Technical Support Service Contractors up to 3 working days after the Contractor has accepted the notification and will receive 0 points in this criterion.

Buyer

Województwo Lubelskie - Lubelskie Centrum Innowacji i Technologii

Address
adres siedziby: ul. Mieczysława Karłowicza 4, 20-027 Lublin, adres korespondencyjny: ul. Marii Curie-Skłodowskiej 3, piętro I, pokój 1.20, 20-029 Lublin, 20-027, 20-029 Lublin, Poland
Region (NUTS)
PL814

Register identifiers

NIP (tax id)
7123412672
REGON
387842118
EU VAT
PL7123412672
Registration no. in the notice
REGON: 387842118, NIP: 7123412672

What this buyer bought before

103 IT contract award notices 2021–2026, €21m in total.

  • Dostawa 4 kompletów obejmujących: telefon komórkowy, etui oraz ładowarkę

    Winner: A.G. LIBRA Adam Gach · 4 bids

    PLN 10,333

    15 Sept 2026

  • Dostawa subskrypcji oprogramowania do zautomatyzowanych testów bezpieczeństwa, wraz z usługą wdrożenia i świadczenia wsparcia na okres 36 miesięcy oraz przeszk…

    Winner: CUMULUSIT Sp. z o.o. · 1 bid

    PLN 1.4m

    2 Sept 2026

  • Zakup usługi wsparcia technicznego Producenta dla posiadanych przez Zamawiającego serwerów firmy DELL/EMC

    Winner: IT Solution Factor Sp. z o.o. · 4 bids

    PLN 166,922

    1 Sept 2026

  • Dostawa zestawów komputerowych i monitorów

    Winner: SUNTAR Sp. z o.o. · 3 bids

    PLN 466,720

    13 Aug 2026

  • Dostawa mikserów analogowych oraz miksera cyfrowego wraz ze skrzyniami transportowymi typu flight-case

    Winner: RAGTIME - WOJCIECH LASEK Spółka Jawna · 2 bids

    PLN 20,500

    11 Aug 2026

  • Usługa telefonii stacjonarnej świadczona w obiektach użytkowanych przez Regionalny Ośrodek Polityki Społecznej w Lublinie wraz z dostawą aparatów systemowych

    Winner: Cyfrowe Systemy Telekomunikacyjne Sp. o. o. · 2 bids

    PLN 42,312

    5 Aug 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Expansion and maintenance of the platform for detecting and analyzing threats in the NDR class network along with technical support for a period of 36 months"?

Offers are due by 30 Oct 2026, 11:00 CET. The deadline for offers was changed once: from 26 Oct 2026, 11:00 CET to 30 Oct 2026, 11:00 CET. The newest notice applies.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

Województwo Lubelskie - Lubelskie Centrum Innowacji i Technologii (Lublin, Poland); NIP (tax id) 7123412672, REGON 387842118.

Where and how do I submit an offer?

Offers are submitted electronically on lcit.ezamawiajacy.pl.

How are offers scored?

Gross price for the entire order 60%, Criterion II - Delivery time of the subscription, implementation and launch of services 20%, Criterion III - Response time to the Technical Support Service Contractor's request 10%, Criterion IV - Time of execution of the Technical Support Service Contractor's service 10%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 24 Oct 2026, 04:23 CEST.