Managed servicesFramework agreementTEDPolski

Integrated computer printing service IURIs

Klinički bolnički centar ZagrebGrad Zagreb, CroatiaNotice 753526-2026 · Reference number: 2.8.A.1

At a glance

Klinički bolnički centar Zagreb (Grad Zagreb, Croatia) is tendering: Integrated computer printing service IURIs. Offers are due 7 Dec 2026, 12:00 CET. Estimated value €1m, 24-month contract, 2 lots. Bidders must show, among other things: bid deposit.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

Key facts

Deadline
€1m
Estimated value
24 months
Duration
Open procedure
Procedure
30 Oct 2026
Published
753526-2026
Notice number
2.8.A.1
Reference number
Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment (50300000)
Main CPV
HR050
Place of performance (NUTS)
2
Lots
not allowed
Variant offers
Croatian
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Opening of offers

  3. Deadline for offers

  4. Planned start of the contract

  5. Offers binding until (computed)computed

    180 days from the deadline for offers, per the notice

What the buyer wants

Integrated computer printing service IURIs

CPV codes

  • 50300000Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipmentmain

Lots (2)

The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.

  1. Lot 1Integrated computer printing service IURIs

    Estimated value:
    €1m
    Duration:
    24 months
    Place (NUTS):
    HR050
    CPV:
    50300000 · Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

  2. Lot 2

    Estimated value:
    €1m
    Duration:
    24 months

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • Bid depositA deposit or guarantee with the offer

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (1)

Details described in the procurement documentation

Bid bond & performance security

What the notice says about securities

Opisano u dokumentu "Upute - jamstvo za ozbiljnost ponude".

Original language: Croatian

Options, renewals, framework

  • Framework agreement without reopening of competition
  • Up to 999 contractors in the framework
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4 met · 0 expiring · 0 missing · 8 to check

This tender's facts

  • Bid depositamount in the tender documents — arrange it before the deadlineNeeds a look
  • 2 lotschoose the lots you can deliver and price each oneNeeds a look
  • Framework agreementup to 999 suppliers — orders are placed during the agreementNeeds a look
  • Price — 90 ptsyour price against past winning bidsNeeds a look
  • Time to establish full functionality - SLA1 — 5 ptsevidence ready for this award criterionIn your profile
  • Time to establish full functionality - SLA2 — 5 ptsevidence ready for this award criterionIn your profile
  • Who wins at this buyerrecently: IN2 d.o.o., Elekta Medical Systems d.o.o. — 6 different winners in the last 6 awardsNeeds a look

Typical for: Managed services

  • Service levels (SLA)availability, response and penalty terms you can meetNeeds a look
  • Information securityISO/IEC 27001 or equivalent controlsIn your profile
  • Service and data locationwhere the service runs and where data is keptNeeds a look
  • Business continuitybackups, disaster recovery and an exit planNeeds a look
  • Operations teamqualified staff for the required service hoursIn your profile

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Award criteria

The full criteria and their weights, as published in the notice.

For all lots

  • Cijena ponude90%
  • Time to establish full functionality - SLA15%

    Maksimalno vrijeme uspostave pune funkcionalnosti iznosi 60 minuta za uređaje označene oznakom SLA1.

  • Time to establish full functionality - SLA25%

    Maksimalno vrijeme uspostave pune funkcionalnosti iznosi 480 minuta za uređaje označene oznakom SLA2.

Buyer

Klinički bolnički centar Zagreb

Address
Ulica Mije Kišpatića 12, 10000 Grad Zagreb, Croatia
Region (NUTS)
HR050

Register identifiers

Registration no. in the notice
46377257342

What this buyer bought before

25 IT contract award notices 2020–2026, €12.6m in total.

  • Usluga održavanja integriranog bolničkog i poslovnog informacijskog sustava (IBIS)

    Winner: IN2 d.o.o. · 1 bid

    €1.1m

    25 Sept 2026

  • Nadogradnja postojećeg Gamma Knife uređaja

    Winner: Elekta Medical Systems d.o.o. +1 more contractors · 1 bid

    €2.2m

    14 Aug 2026

  • Nadogradnja MR uređaja za potrebe Kliničkog zavoda za dijagnostičku i intervencijsku neuroradiologiju

    Winner: Siemens Healthcare d.o.o. · 2 bids

    €539,000

    3 Jul 2026

  • Integrirana usluga računalnog ispisa IURIs

    Winner: SENSO PROFI d.o.o. · 1 bid

    €365,300

    28 May 2026

  • Nadogradnja postojećeg Gamma Knife uređaja

    Winner: EUROKONTAKT d.o.o. · 2 bids

    €67,463

    21 May 2026

  • Elektroničke komunikacijske usluge u nepokretnoj mreži i oprema

    Winner: Hrvatski Telekom d.d. · 1 bid

    €230,454

    9 Nov 2025

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

eojn.hr
Platform
yes
Electronic submission
no
Electronic auction
Go to the platformOfficial notice

Questions & answers

What is the deadline for offers in "Integrated computer printing service IURIs"?

Offers are due by 7 Dec 2026, 12:00 CET.

What is the estimated value?

The estimated value published in the notice is €1m.

Who is the buyer?

Klinički bolnički centar Zagreb (Grad Zagreb, Croatia).

Where and how do I submit an offer?

Offers are submitted electronically on eojn.hr.

Is the contract divided into lots?

Yes, into 2 lots.

How are offers scored?

Cijena ponude 90%, Time to establish full functionality - SLA1 5%, Time to establish full functionality - SLA2 5%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 3 Nov 2026, 06:24 CET.