Maintenance services for OpenE-Jovian storage system and annual renewal support OpenE-Jovian software storage system
At a glance
AUTORITATEA PENTRU DIGITALIZAREA ROMANIEI (Bucuresti, Romania) is tendering: Maintenance services for OpenE-Jovian storage system and annual renewal support OpenE-Jovian software storage system. Offers are due 26 Oct 2026, 14:00 CET. Estimated value RON 196,100, 7-month contract, 2 lots. Bidders must show, among other things: certificates, references, minimum turnover.
- 26 Oct 2026, 14:00 CET
- Deadline
- RON 196,100
- Estimated value
- 7 months
- Duration
- Open procedure
- Procedure
- Systems support services (72253200)
- Main CPV
- 22 Sept 2026
- Published
Translated from the official notice. The original text is the legally binding one.
What the buyer wants
Maintenance, service and support services for the OpenŞie JoviandSS storage system, which has the following architecture: 2x active-passive processing nodes - Maguay eXpertServer, with the following configuration: • 2x Intel Xeon CPU E5-2623 vHz @ 2.60GHz • 256 GB RAM • 2x SSD 240 GB Mirror • 8x Ethernet interface 1 / 10 Gb 2x record recorders - HGST G460 -J-12 4U 60 Bay Storage Enclosure - 110 disks (HDD 8 TB, SSD 400 GB, SSD 480 GB) 2x OpenSS software OpenSS license. The hardware equipment is located in the ADR secondary office located in the Italian street no. 22, sector 2, Bucharest. The tenderers will propose, in the technical proposal, one of the following versions of hardware maintenance services, both of which will necessarily include the renewal of the software support under point 3.3 (b): • Standard version 8x5 - corrective maintenance at hardware level with NBD (Next Business Day) intervention time; • Premium version 24x7 - maintenance and premium support for the storage system, including the possibility of replacing existing storage controllers with higher generation models with extended intervention time and availability. Renewed support Openesti JoviandSS: 2x renewal, 1 year for at least 512 TB per node; • Support type: Standard minimum - Email, Telephone (accepted and Premium 24x7 if offered); • Includes Software Major Updates; • Response time: a Severity 1: 4h (e.g. problems that make the system completely unavailable: lack of data access on the storageului protocols, system failed, data modification); o Severity 2: 8h (e.g. installation of a new hardware is not recognised by OpenEști JoviandSS operating system, data replication problems but intact data); o Severity 3: 24h (questions about software functionality, hardware compatibility, etc.).
Obiectul prezentei proceduri de achiziție publică îl reprezintă prestarea de servicii de mentenanță, service și suport pentru sistemul de stocare Open-E JovianDSS, care are următoarea arhitectură: 2x noduri de procesare activ – pasiv - Maguay eXpertServer, cu următoarea configurație: • 2x Intel Xeon CPU E5-2623 v4 @ 2.60GHz • 256 GB RAM • 2x SSD 240 GB Mirror • 8x interfață Ethernet 1/10 Gb 2x sertare discuri - HGST G460-J-12 4U 60 Bay Storage Enclosure – 110 discuri (HDD 8 TB, SSD 400 GB, SSD 480 GB) 2x software Open-E JovianDSS – licență perpetuă 1024 TB (suport activ expirat). Echipamentele hardware sunt amplasate în sediul secundar ADR situat în strada Italiană nr. 22, sector 2, București. Ofertanții vor propune, în cadrul propunerii tehnice, una dintre următoarele variante de servicii de mentenanță hardware, ambele urmând să includă în mod obligatoriu reînnoirea suportului software conform pct. 3.3 lit. b) din CdS: • Varianta Standard 8x5 – mentenanță corectivă la nivel de echipament hardware, cu timp de intervenție NBD (Next Business Day); • Varianta Premium 24x7 – mentenanță și suport premium pentru sistemul de stocare, inclusiv posibilitatea înlocuirii controllerelor de stocare existente cu modele de generație superioară, cu timp de intervenție și disponibilitate extinse. Autoritatea Contractantă va evalua propunerile tehnice depuse prin raportare la cerințele minime obligatorii stabilite la pct. 3.3 din CdS, indiferent de varianta tehnică propusă. Cerințe minime obligatorii pentru prestarea serviciilor solicitate a) Mentenanța preventivă și corectivă va cuprinde următoarele tipuri de intervenții, fără a se limita la acestea: • Verificare stare volume, verificare stare conexiuni rețea și SAS; • Verificare loguri hardware și software; • Configurări hardware și software agreate cu beneficiarul; •Servicii de intervenție corectivă, remedierea problemelor hardware și software legate de unitățile de stocare; • Efectuarea intervențiilor de la distanță (remote) și on-site; • Asigurarea timpului de intervenție NBD – Next Business Day, cu o persoană dedicată; • Posibilitatea înlocuirii/upgradării componentelor hardware (ex. controllere de stocare) cu echipamente de generație superioară, cu acordul prealabil al Autorității Contractante, fără costuri suplimentare pentru licențele software existente. b) Reînnoire suport Open-E JovianDSS: 2x reînnoire, 1 an, pentru minimum 512 TB per nod; • Tip suport: minimum Standard – Email, Telefon (acceptat și suport Premium 24x7, dacă este ofertat); • Include Software Major Updates; • Timp de răspuns: o Severity 1: 4h (ex. probleme care fac sistemul complet indisponibil: lipsă acces la date pe protocoalele storage-ului, sistemul a cedat, alterare de date); o Severity 2: 8h (ex. instalarea unui nou hardware nu este recunoscută de sistemul de operare Open-E JovianDSS, probleme de replicare date, dar date intacte); o Severity 3: 24h (întrebări legate de funcționalitățile software-ului, compatibilitate hardware etc.).
Lots (2)
Lot 1Default lot
RON 196,100 · 7 monthsMaintenance, service and support services for the OpenŞie JoviandSS storage system, which has the following architecture: 2x active-passive processing nodes - Maguay eXpertServer, with the following configuration: • 2x Intel Xeon CPU E5-2623 vHz @ 2.60GHz • 256 GB RAM • 2x SSD 240 GB Mirror • 8x Ethernet interface 1 / 10 Gb 2x record recorders - HGST G460 -J-12 4U 60 Bay Storage Enclosure - 110 disks (HDD 8 TB, SSD 400 GB, SSD 480 GB) 2x OpenSS software OpenSS license. The hardware equipment is located in the ADR secondary office located in the Italian street no. 22, sector 2, Bucharest. The tenderers will propose, in the technical proposal, one of the following versions of hardware maintenance services, both of which will necessarily include the renewal of the software support under point 3.3 (b): • Standard version 8x5 - corrective maintenance at hardware level with NBD (Next Business Day) intervention time; • Premium version 24x7 - maintenance and premium support for the storage system, including the possibility of replacing existing storage controllers with higher generation models with extended intervention time and availability. Renewed support Openesti JoviandSS: 2x renewal, 1 year for at least 512 TB per node; • Support type: Standard minimum - Email, Telephone (accepted and Premium 24x7 if offered); • Includes Software Major Updates; • Response time: a Severity 1: 4h (e.g. problems that make the system completely unavailable: lack of data access on the storageului protocols, system failed, data modification); o Severity 2: 8h (e.g. installation of a new hardware is not recognised by OpenEști JoviandSS operating system, data replication problems but intact data); o Severity 3: 24h (questions about software functionality, hardware compatibility, etc.).
Lot 2
RON 196,100 · 7 months
Can you bid? Your readiness check
These are the conditions this notice asks bidders to prove. In SalesDots each one is checked against your company profile: certificates with their validity dates, delivered references and your people.
- In your profile
Certificates
Company or personnel certificates named in the notice
- In your profile
References
Similar contracts delivered before
- In your profile
Minimum turnover
Minimum annual turnover or financial standing
Detected automatically in the published notice. Always confirm against the tender documents.
Check it against my companyShow the notice text (4)
The economic operator must have a form of registration under the law of the country of residence, thus proving that it is legally constituted, that it is not in any of the situations of annulment of the constitution, and that it has the professional capacity to perform the activities covered by the contract. The requirement shall also apply to subcontractors who supplement information related to their situation at the level of a distinct DUAE. In the case of an association, each associate shall be obliged to prove that the requirement is met. The economic operators participating in the procedure (individual tenderers, associated bidders, subcontractors) will complete the DUAE with YES or NO the information related to their situation in accordance with Article 193 (1) of Law No 98 / 2016. The contracting authority will accept, at the time of submission of the DUAE form, preliminary evidence confirming that the economic operator concerned meets the required requirements, and before determining the successful tender, the highest bidder in the ranking drawn up on completion of the evaluation of tenders after the application of the award criterion, may submit updated and valid supporting documents at the time of submission demonstrating that all criteria for qualification and selection are met, in accordance with the information declared in the DUEA. At the same time, in accordance with the provisions of Article 196 (1) of Law 98 / 2016, the contracting authority may require tenderers to submit all or part of the supporting documents as proof of the information declared in the D.U.A.E. at any time during the award procedure, if this is necessary for the proper conduct. The supporting documents to be requested by the contracting authority in accordance with the provisions of Article 132 (2) of HG no. 395 / 2016 and which prove that those assumed by completion of the DUAE are: - The finding certificate issued by the National Trade Register Office, resulting in the identification data of the economic operator, shareholders / associations, management bodies, administrators, members of the Management Board, members of the Supervisory Board, participation quotas, main / secondary activity area, the CAEN codes related thereto. The CAEN code of the activity of the tenderer must be appropriate to the subject matter of the contract. The finding certificate will have to be submitted by each economic operator participating in the award procedure (individual or associate tenderer, third party (s) supporter (s), subcontractor / subcontractors). In the case of an association, documents attesting the form of registration shall be submitted for each of the members of the association. In order to fulfil the requirement, it is sufficient that each member's activity is consistent with the part of the contract it will perform. For the above-mentioned document, foreign bidders may submit equivalent documents in copy in accordance with the original, issued in the country of residence, translated into Romanian signed and initialled by an authorised translator, proving a form of registration / attestation or professional affiliation, in accordance with the laws of the country of residence of tenderers, attestation documents that will show elements such as full name, duration of service, registered office, associates / shareholders, authorized persons / administrators, authorised areas of activity
Tenderers are required to present the minimum annual turnover for the last three available financial years, respectively for the years 2025, 2024, 2023. The minimum level of the tenderer's annual turnover for the last three available financial years, respectively the years 2025, 2024, 2023, must be at least equal to RON 196,100.00. Tenderers and third-party supporters shall complete the ESPD with the information requested by the contracting authority, information necessary to demonstrate economic and financial standing. Economic operators participating on their own behalf shall submit a single ESPD. Economic operators relying on the capacities of other entities (third-party supporters / subcontractors) shall submit their own ESPD and a separate ESPD for each of the entities they rely on. Economic operators submitting a tender in an association / group shall submit an ESPD for each member of the association / group. The contracting authority will accept, at the time of submission of the ESPD form, as preliminary evidence confirming that the economic operator in question meets the requirements requested to demonstrate economic and financial standing, with the proviso that prior to determining the winning tenders, the tenderer ranked first following the application of the award criterion must present supporting documents demonstrating compliance with these requirements, in accordance with the information contained in the ESPD. The supporting documents through which the tenderer ranked first can demonstrate fulfillment of the requirement are, the list not being cumulative: balance sheets for the last three available financial years (2025, 2024, 2023), endorsed and registered by the competent authorities, showing the minimum turnover value for each financial year; financial audit reports drawn up by specialized entities; appropriate bank statements or declarations; financial statements or extracts from financial statements, where publication of financial statements is required by the legislation of the country where the economic operator is established. Documents issued in another language shall be submitted accompanied by certified translations into Romanian. If the Tenderer demonstrates fulfillment of the minimum requirement regarding economic and financial standing by invoking the support provided by another person, in accordance with the provisions of Art. 182 of Law no. 98/2016, as amended and supplemented, it shall be deemed qualified if the third-party supporter demonstrates fulfillment of the requested minimum requirement by submitting the relevant documents. At the same time, in this case, it is mandatory to submit the firm commitment of the supporting person, as well as the documents transmitted to the tenderer by the third-party supporter, showing the actual manner in which it will ensure the fulfillment of the commitment, documents that will constitute annexes to the respective commitment. In case third-party support is invoked, failure to submit along with the tender the ESPD completed by the respective third-party supporter, its firm commitment, and the attached documents showing the actual manner in which the support provided will materialize, will result in the rejection of the tender in question as unacceptable. If the tenderer is a group of economic operators (associated tenderers), the minimum requirement regarding economic and financial standing may be met cumulatively. If the group of economic operators demonstrates fulfillment of the minimum requirement regarding economic and financial standing by invoking the support provided by a third party, the method of fulfilling the requirement is similar to that for the individual tender mentioned above, with the specification that the support will be granted to the association and not to one of the associates. If, for objective and justified reasons, the economic operator is unable to submit any of the aforementioned documents, the economic operator may provide proof…
Tenderers (individual tenderer, associates in the case of joint tenders and, if applicable, the supporting third party in the case of third-party support) must provide proof that they have performed and successfully completed in the last 3 years services similar to those subject to the future contract to be awarded, with a cumulative minimum value of RON 196,100.00 excluding VAT, across a maximum of 3 contracts. By “services similar to those subject to the future contract to be awarded” is meant: - Maintenance and support services for storage systems, which have been successfully completed. By “successfully completed services” is meant: a) partially accepted services, provided that the specifics of the contract / activities representing similar experience allow for the preparation of a deliverable that can be used by the beneficiary as an independent result; b) services accepted at the end of the service provision. Means of fulfillment: In the ESPD, the economic operators participating in the award procedure (individual tenderer / associated tenderer / supporting third party) will complete a list of relevant information describing their level of similar experience, across a maximum of 3 service provision contracts and demonstrating the achievement of the required value thresholds, information such as: - the number and date of the contract invoked as similar experience; - the type, subject matter, and value of the contract; - the contract beneficiary and their contThe nominated associate(s) will submit a separate ESPD containing the requested information describing their level of similar experience. In the event that the economic operator demonstrates its technical and professional capacity by also invoking support granted by a third party / third parties (pursuant to Articles 182-184 of Law no. 98/2016, as subsequently amended and supplemented), it is obliged to prove the support it benefits from by submitting a firm commitment from that person. The person providing support for similar experience as part of the technical and professional capacity must not be in a situation that leads to exclusion from the award procedure according to the provisions of Articles 164, 165, and 167 of Law no. 98/2016, as subsequently amended and supplemented. In the case of a consortium of economic operators for the purpose of submitting a joint tender, the technical and/or professional capacity requirements may be fulfilled by taking into account the resources of all group members. In the case of a consortium, each associate will submit the documents requested for the leader, given that the requirements regarding the personal situation of the tenderer will be fulfilled by each associate individually, and those regarding the Capacity to pursue the professional activity will be fulfilled by each associate individually, in accordance with the part/parts of the contract that theyact details; - the date and number of the acceptance document, as well as the share and/or activities for which they were responsible, together with their value, excluding VAT.they will execute according to the submitted association agreement. In the situation of association, support, subcontracting, together with the ESPD, the firm commitment and supporting documents, subcontracting agreement, association agreement, as applicable, shall be submitted. Supporting documents demonstrating fulfillment of the requirement. The contracting authority will request, in accordance with the provisions of Art. 132 para. (2) of GD no. 395/2016, the following supporting documents: - copies of relevant parts of the contracts proving the requested similar experience, and proving that the services provided in the requested field have been successfully completed. The submitted contracts must show the identity of the parties, the subject matter of the contract and of the services provided, the value excluding VAT of the similar services provided, the period of performance. - for contracts provi…
Economic operators will indicate in the DUAE information on the part (s) of the contract they intend to subcontract. It shall be completed and transmitted by the economic operators participating in the award procedure with information related to their situation, including subcontractors nominated in the tender. By the deadline set for the submission of tenders, the participating economic operators will submit the DUAE duly completed by each participating entity (where applicable, tenderer, declared subcontractor) together with the Subcontracting Agreement / Agreements in order to provide preliminary proof of the fulfilment of the above requirements. The subcontracting agreement / firm support commitment will be submitted with the DUAE. If a qualification requirement is not met by the subcontractor, it will only submit the DUAE for demonstration of non-compliance with the exclusion grounds. The contracting authority shall require, upon conclusion of the public procurement contract, the submission of subcontracting contracts concluded between the future contractor and subcontractors nominated in the tender. The contracts submitted must be consistent with the tender and will be set out in the annexes to the public contract. In view of the provisions of Article 218 paragraph (2) of Law no. 98 / 2016, subcontractors will express on the date of submission of the offer / the time of their introduction into the public procurement contract the option of being paid directly or not by the contracting authority. The supporting documents resulting from the actual way in which the supporting subcontractors / third parties ensure the fulfilment of their obligations, shall be requested by the contracting authority only to the highest bidder in the ranking drawn up following the application of the award criterion
How offers are scored
- Pretul cel mai scazut este singurul criteriu
What this buyer bought before
Recent IT contracts awarded by the same buyer, from published award notices.
Prestarea de servicii de suport, asistență tehnică și mentenanță software pentru Sistemul Electronic de Achiziții Publice realizat prin proiectul “Sistem infor…
Winner: ALTIMATE
RON 9.4m
Achiziția serviciilor pentru migrarea unor Aplicații în Cloud-ul Privat Guvernamental al României: (1). Lotul nr. 1 – Servicii de migrare a Aplicațiilor în Clo…
Winner: ESSENSYS SOFTWARE
RON 743.6m
Romania-București: System and support services
Winner: TOTAL SOFT
RON 292,000
Prestarea de servicii de suport, asistență tehnică și mentenanță software pentru Sistemul Electronic de Achiziții Publice realizat prin proiectul “Sistem infor…
Winner: ALTIMATE
RON 10.2m
Servicii de mentenanță preventivă, corectivă, evolutivă și monitorizare SoC pentru sistemul informatic ROeID, dezvoltat în cadrul proiectului „Platformă Softwa…
Winner: Digitize Tech
RON 6.9m
Servicii de suport, asistență tehnică și mentenanță preventivă, corectivă și evolutivă pentru Sistemul Electronic de Achiziții Publice (SEAP)
Winner: ALTIMATE
RON 20.8m
Win it with SalesDots
Read the documents for you
SalesDots fetches the tender documents (or takes your upload when a platform does not allow it) and answers the two questions that matter first: what the buyer wants built, and what you must prove to take part, each with the exact quote and page.
Analyse documentsMatch it with your profile
Every certificate, reference and role is checked against your company: green when you have it, amber when it expires before the deadline, grey when it needs a look.
Check my fitPrepare your response
Turn the conditions into a bid checklist with owners and due dates, draft the questions to the buyer and keep the team on one plan.
Start a responseNever miss a change
Track the deadline, amendments and answers to clarification questions, and get similar tenders and re-tenders before they are published.
Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform.