Managed Security Services and establishment of a Security Operation Center

Universität HamburgHamburg, GermanyNotice 580618-2026

At a glance

Universität Hamburg (Hamburg, Germany) is tendering: Managed Security Services and establishment of a Security Operation Center. Offers are due 7 Oct 2026, 09:00 CEST. Bidders must show, among other things: references, key people, minimum turnover.

7 Oct 2026, 09:00 CEST
Deadline
Negotiated with call
Procedure
Facilities management services involving computer operation (72514100)
Main CPV
21 Aug 2026
Published

Translated from the official notice. The original text is the legally binding one.

What the buyer wants

As a university of excellence with around 44,000 students, the University of Hamburg (UHH) is not only one of the most research-strong and largest universities in Germany – it is above all a modern knowledge organisation as a centre of activity for research, teaching and education. This knowledge is nowadays mainly held in the form of digital information and processed and conveyed with the help of digital tools. However, digitalization goes far beyond the digital representation of information and its processing with digital methods: In the sense of a synergistic interaction between analog and digital, digitality has long been an integral part of the study, research, teaching, learning, living and working reality at the UHH. The corresponding digital strategy of the UHH sees itself as a university-wide orientation framework for a reflected approach to the opportunities and challenges of digital transformation as well as a successful implementation of digitization projects and projects. The project “Support by a Managed Security Service Provider (MSSP)” aims to cover the security requirements of the existing IT of UHH by a suitable service provider, unless this is fulfilled by internal capacities. The subject of this award is a BWFG-funded establishment and operation of a Security Operations Center located at the UHH: ▪ Universität Hamburg (UHH) ▪ Hochschule für Angewandte Wissenschaften Hamburg (HAW) ▪ Technische Universität Hamburg (TUHH) ▪ HafenCity Universität Hamburg (HCU) ▪ Hochschule für Bildde Künste Hamburg (HfBK) ▪ Hochschule für Musik und Theater Hamburg (HfMT). Essentially, the call includes services in the following areas: ▪ Computer Emergency Response Team (CERT) services ▪ Threat Intelligence ▪ Security Operations Center (SOC) ▪ Automation of responses to security incidents ▪ Incident Response (IR) ▪ Operation of a Security Information and Event Management (SIEM) system ▪ Vulnerability scans and vulnerability management Overarching objectives: ▪ Ensuring holistic operation, monitoring and continuous improvement of information security and proactively increasing the level of security at Hamburg universities ▪ Early detection, evaluation and appropriate handling of security incidents ▪ Sustainable reduction of risks for UHH’s IT systems, data and business processes

What a bidder needs

Can you bid? Your readiness check

These are the conditions this notice asks bidders to prove. In SalesDots each one is checked against your company profile: certificates with their validity dates, delivered references and your people.

Example company profile
  • References

    Similar contracts delivered before

    In your profile
  • Key people

    Named roles, CVs or minimum team

    Not in your profile yet
  • Minimum turnover

    Minimum annual turnover or financial standing

    In your profile

Detected automatically in the published notice. Always confirm against the tender documents.

Check it against my company
Show the notice text (3)

Information on prequalification and/or information for queries from the Central Commercial Register or from the Fair Competition Register; Information on specialist knowledge, e.g. on entries in the professional or commercial register. The pre-listed information must be provided in the document self-declarations of suitability and performance of the contract.

A declaration of the economic and financial capacity necessary for performance of the performance and, on request, provide appropriate documentation as evidence; Turnover for the last three financial years closed. The pre-listed information must be provided in the document self-declarations of suitability and performance of the contract.

A declaration of the necessary human and technical resources and sufficient experience to perform the contract in the required quality; References on comparable services. The pre-listed information must be provided in the document self-declarations of suitability and performance of the contract.

How offers are scored

  • Price50%
  • The performance criteria are defined in the tendering phase.50%

What this buyer bought before

Recent IT contracts awarded by the same buyer, from published award notices.

  • Beratung zur Digitalisierung und Automatisierung von Verwaltungsprozessen

    Winner: KPMG AG Wirtschaftsprüfungsgesellschaft

    €1m

    11 Dec 2025

  • S3 Objektspeicher Gesamtsystem

    Winner: akquinet healthservice GmbH

    €4.3m

    28 Oct 2025

  • Softwareframework Smarte Bausysteme HCU

    Winner: BREUER Nachrichtentechnik GmbH

    €699,760

    25 Aug 2025

  • Entwicklung eines Prototyps BIM-Model Digitaler Zwilling

    Winner: Binary Impact Gmbh

    5 Jul 2025

  • IT-Beratungsdienstleistungen

    Winner: effective WEBWORK GmbH

    €482,000

    5 May 2025

  • Germany-Hamburg: Document management services

    Winner: d.velop public sector GmbH

    €1

Win it with SalesDots

Read the documents for you

SalesDots fetches the tender documents (or takes your upload when a platform does not allow it) and answers the two questions that matter first: what the buyer wants built, and what you must prove to take part, each with the exact quote and page.

Analyse documents

Match it with your profile

Every certificate, reference and role is checked against your company: green when you have it, amber when it expires before the deadline, grey when it needs a look.

Check my fit

Prepare your response

Turn the conditions into a bid checklist with owners and due dates, draft the questions to the buyer and keep the team on one plan.

Start a response

Never miss a change

Track the deadline, amendments and answers to clarification questions, and get similar tenders and re-tenders before they are published.

Track this tender

Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform.