MS Dynamics 365 and Power Platform expert services
At a glance
Helsingin kaupunki (Helsingin kaupunki, Finland) is tendering: MS Dynamics 365 and Power Platform expert services. Offers are due 21 Oct 2026, 11:00 CEST. Estimated value €9m, 48-month contract, 2 lots.
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Translated from the official notice. The original text is the legally binding one.
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Key facts
- Original deadline:
16 Oct 2026, 11:00 CEST - Deadline
- €9m
- Estimated value
- 48 months
- Duration
- Open procedure
- Procedure
- 8 Oct 2026
- Published
- 693103-2026
- Notice number
- H030-26 / HEL 2026-013753
- Reference number
- IT services: consulting, software development, Internet and support (72000000)
- Main CPV
- 2
- Lots
- Finnish
- Language of offers
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
The deadline for offers was changed once: from 16 Oct 2026, 11:00 CEST to 21 Oct 2026, 11:00 CEST. The newest notice applies.
Deadline for questions
Notice published
Original deadline
Deadline for offers
Opening of offers
Planned start of the contract
What the buyer wants
The acquisition is carried out in the form of a purchasing tyre involving the City of Helsinki and DigiHelsinki Oy (hereinafter "Client '). The acquisition involves delivery and in-service services, further development and other expert services related to Microsoft Dynamics 360 and Power Platform applications (hereinafter" Applications ").
Services refer to both expert services during deployment projects and development projects as well as continuous post-deployment services such as support and maintenance services, further development, processing of requests for change, technical expertise support, architectural and integration skills, service management tasks and training.
Services may include application definition, design, implementation, testing, commissioning, operation, maintenance, support and development services, architectural services, possible implementation data migration and integration, process harmonisation support during delivery and licensing needs assessment, training services and documentation. Applications based on the subject of this acquisition are produced on a Microsoft Dynamics 360 or Power Platform.
The procurement shall constitute a framework agreement to which three suppliers shall be selected by priority. The competition will be carried out through an open procedure. The participants in the procurement tyre shall each award their own procurement decision and contract to the tenderers selected for the framework agreement. The maximum value of the acquisition is EUR 9 (9) million (VAT 0%).
Under the Framework Agreement, Contracting Parties, Agencies, Business Institutions and DigiHelsinki Ltd may acquire the Services or Continual Services referred to in the Framework Agreement through separate supply contracts. Delivery Agreements may also relate to the Applications implemented by the Order itself or in cooperation with other Contract Partners.
Where several suppliers are involved in the implementation, maintenance or further development of the same Application, the division of responsibilities and the obligations of cooperation between suppliers are defined in the contract of supply. Supplies may include components implemented with other technologies, such as integration into an external database, interface, or software component, as part of Microsoft Dynamics 360 and Power Platform. The subject-matter and scope of the procurement are further specified in the invitation to tender and its annexes.
CPV codes
- 72000000IT services: consulting, software development, Internet and supportmain
Lots (2)
The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.
Lot 1MS Dynamics 365 and Power Platform expert services
- Estimated value:
- €9m
- Duration:
- 48 months
- CPV:
- 72000000 · IT services: consulting, software development, Internet and support
The acquisition is carried out in the form of a purchasing tyre involving the City of Helsinki and DigiHelsinki Oy (hereinafter "Client '). The acquisition involves delivery and in-service services, further development and other expert services related to Microsoft Dynamics 360 and Power Platform applications (hereinafter" Applications "). Services refer to both expert services during deployment projects and development projects as well as continuous post-deployment services such as support and maintenance services, further development, processing of requests for change, technical expertise support, architectural and integration skills, service management tasks and training. Services may include application definition, design, implementation, testing, commissioning, operation, maintenance, support and development services, architectural services, possible implementation data migration and integration, process harmonisation support during delivery and licensing needs assessment, training services and documentation. Applications based on the subject of this acquisition are produced on a Microsoft Dynamics 360 or Power Platform. The procurement shall constitute a framework agreement to which three suppliers shall be selected by priority. The competition will be carried out through an open procedure. The participants in the procurement tyre shall each award their own procurement decision and contract to the tenderers selected for the framework agreement. The maximum value of the acquisition is EUR 9 (9) million (VAT 0%). Under the Framework Agreement, Contracting Parties, Agencies, Business Institutions and DigiHelsinki Ltd may acquire the Services or Continual Services referred to in the Framework Agreement through separate supply contracts. Delivery Agreements may also relate to the Applications implemented by the Order itself or in cooperation with other Contract Partners. Where several suppliers are involved in the implementation, maintenance or further development of the same Application, the division of responsibilities and the obligations of cooperation between suppliers are defined in the contract of supply. Supplies may include components implemented with other technologies, such as integration into an external database, interface, or software component, as part of Microsoft Dynamics 360 and Power Platform. The subject-matter and scope of the procurement are further specified in the invitation to tender and its annexes.
Lot 2
- Estimated value:
- €9m
- Duration:
- 48 months
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.
Options, renewals, framework
- Framework agreement without reopening of competition
- Up to 3 contractors in the framework
This is the SalesDots check: every condition in the notice, the company registers and your whole company profile — certificates with expiry dates, team, references and financials — in one place. The results below are an example; you see the real one after signing in.
8 met · 1 expiring · 2 missing · 2 to check
Registers — checked automatically
- National company registercompany active, representation matchesVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
Company profile — matched to the requirements
- ISO/IEC 27001company certificate, validIn your profile
- ISO 9001company certificate — renew before you bidExpires before the deadline
- ISO 22301add it or bring in a consortium partnerNot in your profile yet
- Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
- Solution architect — TOGAFno certified personNot in your profile yet
- IT references, last 3 years3 public-sector implementationsIn your profile
- Turnover, last 3 yearsfrom financial statementsIn your profile
- Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
- Security clearance (Poufne, NATO)to check in the teamNeeds a look
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Award criteria
The full criteria and their weights, as published in the notice.
For all lots
- Price100%
-
Buyer
Helsingin kaupunki
- Address
- PL 700, 00099 Helsingin kaupunki, Finland
- Website
- www.hel.fi
- Official contact address
- [email protected]
- The functional mailbox published in the notice. We never publish personal data.
Register identifiers
- Registration no. in the notice
- 0201256-6
What this buyer bought before
149 IT contract award notices 2018–2026, €261.5m in total.
Sopimusmuutos Aromi-järjestelmään
Winner: CGI Suomi Oy
€83,000
28 Sept 2026
Opiskelijoiden tuen tarpeen tunnistamisen palvelu toisella asteella
Winner: Annie Advisor Oy +1 more contractors
€183,500
30 Jun 2026
Varhaiskasvatuksen ja esiopetuksen asiakastietojärjestelmää täydentävän ohjelmistokehityksen ja ylläpidon hankinta
Winner: Codemen Oy
€185,000
26 Jun 2026
Perusopetuksen ilmoittautumisen teknisten ratkaisujen ylläpidon hankinta
Winner: Codemen Oy
€480,000
25 Jun 2026
Sopimusmuutos Aromi-järjestelmään
Winner: CGI Suomi Oy
€450,000
24 Jun 2026
Omahoitotarvikejärjestelmä
Winner: Polycon Oy
€505,840
24 Jun 2026
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- tarjouspalvelu.fi
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "MS Dynamics 365 and Power Platform expert services"?
Offers are due by 21 Oct 2026, 11:00 CEST. The deadline for offers was changed once: from 16 Oct 2026, 11:00 CEST to 21 Oct 2026, 11:00 CEST. The newest notice applies.
What is the estimated value?
The estimated value published in the notice is €9m.
Who is the buyer?
Helsingin kaupunki (Helsingin kaupunki, Finland).
Where and how do I submit an offer?
Offers are submitted electronically on tarjouspalvelu.fi.
Is the contract divided into lots?
Yes, into 2 lots.
How are offers scored?
price 100%.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 21 Oct 2026, 00:03 CEST.