Managed servicesTED

Operation of workstations and user support service

LandsvirkjunReykjavik, IcelandNotice 762335-2026 · Reference number: 2026-52

At a glance

Landsvirkjun (Reykjavik, Iceland) is tendering: Operation of workstations and user support service. Offers are due 3 Dec 2026, 12:00 CET. 36-month contract.

Official noticeTender documents

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Key facts

Deadline
not published
Estimated value
36 months
Duration
Open procedure
Procedure
3 Nov 2026
Published
762335-2026
Notice number
2026-52
Reference number
Technical computer support services (72611000)
Main CPV
ISL
Place of performance (NUTS)
English
Language of offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for questions

  3. Opening of offers

  4. Deadline for offers

  5. Planned start of the contract

  6. Offers binding until (computed)computed

    90 days from the deadline for offers, per the notice

  7. Planned end of the contract

What the buyer wants

Landsvirkjun seeks tenders for user support service including operation and maintenance of employee's workstations. The work requires regular onsite service.

Landsvirkjun invites tenders for the service of user support and maintenance of employee's workstations.

CPV codes

  • 72611000Technical computer support servicesmain
  • 72000000IT services: consulting, software development, Internet and support
  • 72610000Computer support services

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.

Options, renewals, framework

  • Options: foreseen
  • Renewals: up to 2 times

Twice for two years at a time.

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This tender's facts

  • Who wins at this buyerrecently: Advania Ísland ehf., Sýn hf (Vodafone) — 2 different winners in the last 2 awardsNeeds a look

Typical for: Managed services

  • Service levels (SLA)availability, response and penalty terms you can meetNeeds a look
  • Information securityISO/IEC 27001 or equivalent controlsIn your profile
  • Service and data locationwhere the service runs and where data is keptNeeds a look
  • Business continuitybackups, disaster recovery and an exit planIn your profile
  • Operations teamqualified staff for the required service hoursNot in your profile yet

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Buyer

Landsvirkjun

Address
Katrinartun 2, 105 Reykjavik, Iceland
Region (NUTS)
IS002

Register identifiers

LEI
213800Z3CFZOLXPJWN61
Registration no. in the notice
4202691299

What this buyer bought before

2 IT contract award notices 2021–2024, €52.5m in total.

  • Framework agreement for computers

    Winner: Advania Ísland ehf. +3 more contractors · 4 bids

    ISK 145.6mFramework agreement — maximum value

    9 Sept 2024

  • Iceland-Reykjavik: Internet services

    Winner: Sýn hf (Vodafone) · 3 bids

    €52.5m

    9 Mar 2021

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Operation of workstations and user support service"?

Offers are due by 3 Dec 2026, 12:00 CET.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

Landsvirkjun (Reykjavik, Iceland); LEI 213800Z3CFZOLXPJWN61.

Where and how do I submit an offer?

Offers are submitted electronically on in-tendhost.co.uk.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 4 Nov 2026, 15:39 CET.