Managed servicesTED

Upplýsingatæknirekstur Hafrannsóknastofnunar (e. IT Operations Services for the Marine and Freshwater Research Institute).

Fjársýsla ríkisinsReykjavík, IcelandNotice 738538-2026 · Reference number: 23302

At a glance

Fjársýsla ríkisins (Reykjavík, Iceland) is tendering: Upplýsingatæknirekstur Hafrannsóknastofnunar (e. IT Operations Services for the Marine and Freshwater Research Institute).. Offers are due 27 Nov 2026, 10:00 CET. 36-month contract, 2 lots.

Official noticeTender documents

Already a customer? Open it in the app

Key facts

Deadline
not published
Estimated value
36 months
Duration
Open procedure
Procedure
26 Oct 2026
Published
738538-2026
Notice number
23302
Reference number
Computer-related services (72500000)
Main CPV
IS001
Place of performance (NUTS)
2
Lots
English
Language of offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for questions

  3. Deadline for offers

  4. Opening of offers

  5. Planned start of the contract

  6. Offers binding until (computed)computed

    90 days from the deadline for offers, per the notice

  7. Planned end of the contract

What the buyer wants

Fjársýslan, on behalf of the Marine and Freshwater Research Institute, ID No. 470616-0830, invites tenders for 23302 – IT Operations Services for the Marine and Freshwater Research Institute. Tenders are invited for the operation of the information technology environment of the Marine and Freshwater Research Institute (the Contracting Authority), covering the following service areas:

  • User support (helpdesk and general user support)
  • Workstations and endpoint devices
  • Servers, infrastructure and virtualization
  • Databases
  • Backup
  • Network equipment
  • Network and telecommunications systems at the Contracting Authority’s premises and on research vessels
  • Information security
  • Documentation and knowledge transfer
  • On-site presence In addition, the description sets out requirements that apply across all service areas:
  • Service levels (SLA)
  • Invoicing
  • General operational matters This is an open procedure pursuant to Article 34 of the Public Procurement Act.

CPV codes

  • 72500000Computer-related servicesmain

Lots (2)

The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.

  1. Lot 1Upplýsingatæknirekstur Hafrannsóknastofnunar (e. IT Operations Services for the Marine and Freshwater Research Institute).

    Estimated value:
    not published
    Place (NUTS):
    IS001
    CPV:
    72500000 · Computer-related services

    Fjársýslan, on behalf of the Marine and Freshwater Research Institute, ID No. 470616-0830, invites tenders for 23302 – IT Operations Services for the Marine and Freshwater Research Institute. Tenders are invited for the operation of the information technology environment of the Marine and Freshwater Research Institute (the Contracting Authority), covering the following service areas: • User support (helpdesk and general user support) • Workstations and endpoint devices • Servers, infrastructure and virtualization • Databases • Backup • Network equipment • Network and telecommunications systems at the Contracting Authority’s premises and on research vessels • Information security • Documentation and knowledge transfer • On-site presence In addition, the description sets out requirements that apply across all service areas: • Service levels (SLA) • Invoicing • General operational matters This is an open procedure pursuant to Article 34 of the Public Procurement Act.

  2. Lot 2

    Estimated value:
    not published

    Fjársýslan, on behalf of the Marine and Freshwater Research Institute, ID No. 470616-0830, invites tenders for 23302 – IT Operations Services for the Marine and Freshwater Research Institute. Tenders are invited for the operation of the information technology environment of the Marine and Freshwater Research Institute (the Contracting Authority), covering the following service areas: • User support (helpdesk and general user support) • Workstations and endpoint devices • Servers, infrastructure and virtualization • Databases • Backup • Network equipment • Network and telecommunications systems at the Contracting Authority’s premises and on research vessels • Information security • Documentation and knowledge transfer • On-site presence In addition, the description sets out requirements that apply across all service areas: • Service levels (SLA) • Invoicing • General operational matters This is an open procedure pursuant to Article 34 of the Public Procurement Act.

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.

Options, renewals, framework

  • Renewals: up to 2 times
EXAMPLE — not a result for your companyCan you bid? Your readiness check

This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.

3 met · 1 expiring · 1 missing · 2 to check

This tender's facts

  • 2 lotschoose the lots you can deliver and price each oneNeeds a look
  • Who wins at this buyerrecently: Advania, Deloitte ehf. — 5 different winners in the last 6 awardsNeeds a look

Typical for: Managed services

  • Service levels (SLA)availability, response and penalty terms you can meetIn your profile
  • Information securityISO/IEC 27001 or equivalent controlsExpires before the deadline
  • Service and data locationwhere the service runs and where data is keptIn your profile
  • Business continuitybackups, disaster recovery and an exit planIn your profile
  • Operations teamqualified staff for the required service hoursNot in your profile yet

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Free · no account

Get tenders like this one by e-mail

New tenders like this one (Managed services · Iceland), once a week and only when there are new ones.

Company address only. We do not accept Gmail, Outlook, WP or similar mailboxes.

Free check · 10 seconds

Does your company fit this tender?

Enter your tax number. We compare your public contract history with this tender — no account needed.

Company address only. We do not accept Gmail, Outlook, WP or similar mailboxes.

Buyer

Fjársýsla ríkisins

Address
Katrínartún 6, 105 Reykjavík, Iceland
Region (NUTS)
IS001

Register identifiers

Registration no. in the notice
5402697509

What this buyer bought before

16 IT contract award notices 2025–2026, €8.3m in total.

  • Electronic Message Exchange Services via the PEPPOL Network.

    Winner: Advania +3 more contractors · 4 bids

    ISK 5.3m

    29 Sept 2026

  • VEAT - Supply of consultancy services with regards to development and implementation of EU Smart Borders

    Winner: Deloitte ehf.

    value not disclosed

    25 Aug 2026

  • Hosting and Operation of IT Systems, Data and Environment for Icelandic Health

    Winner: Advania +2 more contractors · 3 bids

    ISK 106.5m

    21 Aug 2026

  • SaaS Assessment Platform for National Student Assessments

    Winner: Enovate AS +5 more contractors · 6 bids

    €419,760

    17 Jul 2026

  • VEAT - Centre for Artificial Intelligence and Language Technology / Miðstöð gervigreindar og máltækni

    Winner: Almannarómur

    ISK 500m

    30 Jun 2026

  • Multidisciplinary teams for the enhancement of digital services

    Winner: 14islands ehf +22 more contractors · 23 bids

    ISK 8bnFramework agreement — maximum value

    15 Apr 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

tendsign.com
Platform
yes
Electronic submission
no
Electronic auction
Go to the platformTender documentsOfficial notice

Questions & answers

What is the deadline for offers in "Upplýsingatæknirekstur Hafrannsóknastofnunar (e. IT Operations Services for the Marine and Freshwater Research Institute)."?

Offers are due by 27 Nov 2026, 10:00 CET.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

Fjársýsla ríkisins (Reykjavík, Iceland).

Where and how do I submit an offer?

Offers are submitted electronically on tendsign.com.

Is the contract divided into lots?

Yes, into 2 lots.

Which procedure is used?

Open procedure.

Win it with SalesDots

Read the documents for you

SalesDots fetches the tender documents (or takes your upload when a platform does not allow it) and answers the two questions that matter first: what the buyer wants built, and what you must prove to take part, each with the exact quote and page.

Analyse documents

Match it with your profile

Every certificate, reference and role is checked against your company: green when you have it, amber when it expires before the deadline, grey when it needs a look.

Check my fit

Prepare your response

Turn the conditions into a bid checklist with owners and due dates, draft the questions to the buyer and keep the team on one plan.

Start a response

Never miss a change

Track the deadline, amendments and answers to clarification questions, and get similar tenders and re-tenders before they are published.

Track this tender

Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 4 Nov 2026, 02:37 CET.