Support & maintenanceEU-fundedBZPPolski

Post-warranty service and technical support for servers and network infrastructure devices

Mazowiecka Jednostka Wdrażania Programów UnijnychWarszawa, PolandNotice 2026/BZP 00515178/01 · Reference number: ocds-148610-3a4c0e94-1a22-411e-9dca-63d71f280677

At a glance

Mazowiecka Jednostka Wdrażania Programów Unijnych (Warszawa, Poland) is tendering: Post-warranty service and technical support for servers and network infrastructure devices. Offers are due 10 Nov 2026, 10:00 CET. Bidders must show, among other things: references.

Official noticeTender documents

Published on:e-Zamówienia (BZP)e-Zamowienia (postepowanie)

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Translated from the official notice. The original text is the legally binding one.

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Key facts

Deadline
not published
Estimated value
2 Nov 2026
Published
ocds-148610-3a4c0e94-1a22-411e-9dca-63d71f280677
Reference number
Programming services of packaged software products (72210000)
Main CPV
not allowed
Variant offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

  4. Offers binding until (computed)computed

    30 days from the deadline for offers, per the notice

  5. Planned end of the contract

What the buyer wants

The subject of the order is a post-guarantee service and technical support service for servers and network infrastructure equipment for the equipment owned by the Ordering Party. The list of equipment covered is set out in the Description of the subject matter of the contract;

CPV codes

  • 72210000Programming services of packaged software productsmain
  • 71356300Technical support services
  • 72250000System and support services
  • 72591000Development of service level agreements

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • ReferencesSimilar contracts delivered before

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (1)

O udzielenie zamówienia mogą ubiegać się Wykonawcy, którzy nie podlegają wykluczeniu oraz spełniają warunki udziału w postępowaniu, o których mowa w art. 112 ust. 2 ustawy P.z.p., w szczególności dotyczące: zdolności technicznej lub zawodowej: Wykonawca w okresie ostatnich 3 lat przed upływem terminu składania ofert, a jeśli okres prowadzenia działalności jest krótszy – w tym okresie, wykonał (a w przypadku świadczeń okresowych lub ciągłych wykonuje) należycie co najmniej 2 usługi polegające na świadczeniu obsługi serwisowej i wsparcia technicznego dla urządzeń sieciowych o wartość nie niższej niż 15.000,00 zł brutto każda; Z uwagi na limit znaków Zamawiający uprzejmie informuje, że dodatkowe informacje o warunkach udziału zostały wskazane w pkt 16 SWZ.

Original language: Polish

Required documents and declarations

Wykonawca zobowiązany jest do złożenia: formularza ofertowego, zawierającego m.in. informacje niezbędne do oceny oferty Wykonawcy w ramach pozacenowych kryteriów oceny ofert, wg wzoru stanowiącego załącznik nr 1 do SWZ; a) Wykonawca składa formularz ofertowy pod rygorem nieważności w formie elektronicznej opatrzonej kwalifikowanym podpisem elektronicznym lub w postaci elektronicznej opatrzonej podpisem zaufanym lub podpisem osobistym. Zamawiający nie wykorzystuje interaktywnego Formularza oferty udostępnionego przez Platformę e-Zamówienia;

Original language: Polish

Bid bond & performance security

Tender security (bid bond)
not required
Performance security
not required

What the notice says about securities

Wadium: non-required | Security of performance of contract: not required

EXAMPLE — not a result for your companyCan you bid? Your readiness check

This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.

2 met · 0 expiring · 1 missing · 5 to check

Conditions in this notice

  • Referencessimilar contracts from your history matched to the conditionIn your profile

This tender's facts

  • Price — 60% of the scoreyour price against past winning bidsNeeds a look
  • Time to remove the failure — 40% of the scoreevidence ready for this award criterionNeeds a look
  • Who wins at this buyerrecently: IT ARTE sp. z o.o., S Partners spółka z ograniczoną odpowiedzialnością — 6 different winners in the last 6 awardsNeeds a look
  • EU fundingpublicity and reporting duties in the contractNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeNeeds a look
  • Vendor support accessupdate rights and escalation to the manufacturerIn your profile
  • Support team and on-callqualified staff for the required hoursNot in your profile yet

Registers — checked automatically

  • KRS / CEIDG statuscompany active, representation matchesVerified
  • NIP and VAT white listactive VAT payer, account listedVerified
  • Beneficial owners (CRBR)filing matches KRSVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

  • Price60%
  • Time to remove the failure40%

Buyer

Mazowiecka Jednostka Wdrażania Programów Unijnych

Address
Warszawa, Poland
Region (NUTS)
PL14
Website
mazowia.eu

Register identifiers

NIP (tax id)
1132669019
REGON
140944971
EU VAT
PL1132669019

What this buyer bought before

20 IT contract award notices 2022–2026, €640,094 in total.

  • Świadczenie usługi obsługi serwisowej i wsparcia technicznego dla wszystkich dostępnych funkcji na okres 12 miesięcy dla posiadanych przez Zamawiającego urządz…

    Winner: IT ARTE sp. z o.o. · 1 bid

    PLN 297,660

    2 Oct 2026

  • Dostawa czterech zestawów komputerowych

    Winner: S Partners spółka z ograniczoną odpowiedzialnością · 1 bid

    PLN 99,800

    18 Sept 2026

  • Kompleksowa organizacja i obsługa wydarzenia konferencyjnego pn. 16. Forum Rozwoju Mazowsza – Forum Funduszy Europejskich

    Winner: Yes We Can Paweł Stroński · 3 bids

    PLN 638,275

    13 Aug 2026

  • Dostawa oprogramowania komputerowego

    Winner: Paweł Owczarzak EUPOL · 3 bids

    PLN 28,542

    21 Jul 2026

  • Usługi świadczenia gwarancji, wsparcia i serwisu systemu telekomunikacyjnego i infolinii przez 12 miesięcy

    Winner: Network Experts sp. z o.o., sp. k. · 2 bids

    PLN 245,105

    12 Feb 2026

  • Dostawa i wdrożenie dodatkowego modułu KSeF dla oprogramowania Zintegrowanego Systemu Informatycznego Papirus SQL

    Winner: SoftHard S.A. · 1 bid

    PLN 12,300

    29 Jan 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

Questions & answers

What is the deadline for offers in "Post-warranty service and technical support for servers and network infrastructure devices"?

Offers are due by 10 Nov 2026, 10:00 CET.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

Mazowiecka Jednostka Wdrażania Programów Unijnych (Warszawa, Poland); NIP (tax id) 1132669019, REGON 140944971.

Where and how do I submit an offer?

Offers are submitted electronically on https://ezamowienia.gov.pl/mp-client/search/list/ocds-148610-3a4c0e94-1a22-411e-9dca-63d71f280677.

How are offers scored?

Price 60%, Time to remove the failure 40%.

Is a bid bond required?

No, the notice does not require a bid bond.

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Source: Biuletyn Zamówień Publicznych (BZP). SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 6 Nov 2026, 20:59 CET.