Procurement of maintenance for the Border Inspection Application (Ratas)

31 Dec 2026, 22:59 CET

Deadline

not published

Estimated value

60 months

Duration

Restricted procedure

Procedure

28 Oct 2026

Published

748504-2026

Notice number

RVLDno-2026-1887

Reference number

Maintenance of information technology software (72267100)

Main CPV

FI1B1

Place of performance (NUTS)

2

Lots

Finnish

Language of offers

The buyer did not publish an estimated value in the notice.

1. 28 Oct 2026

   Notice published

2. 1 Dec 2026, 22:59 CET

   Deadline for questions

3. 31 Dec 2026, 22:59 CET

   Deadline for offers

4. 17 May 2027

   Planned start of the contract

5. 17 May 2032

   Planned end of the contract

1. Lot 1Procurement of maintenance for the Border Inspection Application (Ratas)

   Estimated value:

   not published

   Place (NUTS):

   FI1B1

   CPV:

   72267100 · Maintenance of information technology software

   The Border Guard Agency (later also the Contracting Entity) will tender for the maintenance and development of the Ratas system. The Ratas system is described in more detail in Annex 1 "Description of the underlying object '. Ratas is an existing information system whose continuity, usability, security and controlled development are key to the operation of the contracting entity. The system has been gradually developed according to the current approach. The aim of future competitive tendering is to establish a long-term service model that ensures the quality of the system and allows for the necessary changes and further development in a controlled manner. The primary objective of procurement is to ensure: • the continued availability and operational security of the system; • efficient management and problem-solving; • the maintenance of the technical environment of the system; • the safe and managed implementation of changes; • the maintenance of the necessary documentation and know-how; • support for the subscriber in managing the system's lifecycle. The service contains provisionally the following elements: Maintenance services • continuous maintenance of the system • reception, analysis and solution of disturbances • handling of service requests • problem management • management of versions and changes • technical maintenance of the operating environment • cooperation with infrastructure and other suppliers. Application support and technical management • ensuring the technical operation of the application • managing application components • technical analysis and expert support • monitoring of performance and capacity • maintaining data security. Further developments and changes • Small-scale development measures • corrective and proactive changes • operational development needs • technical debt management. The actual development work is not the main aim of the acquisition but is intended to support the system's life cycle management and the success of the maintenance service. The part of further development in the service is a complement to maintenance. Its aim is to allow for the necessary changes, corrections and limited development needs without separate burdensome arrangements. The Ratas system will be further developed over the coming years through the integration of the European Travel Information and Authorisation System (ETIAS) and the renewal of user identification of the Ratas system through a modern solution. The purpose of the call for participation is to identify a limited number of candidates with sufficient knowledge and capacity to provide the maintenance and development service of the Ratas system. The Ratas system will be replaced by the current plan for the next decade. The details of the acquisition of the replacement system are still unresolved.

2. Lot 2

   Estimated value:

   not published

Conditions in the notice

• Security clearanceSecurity clearance or background checks

Detected automatically in the published notice. Always confirm against the tender documents.

tarjouspalvelu.fi

Platform

yes

Electronic submission

no

Electronic auction