Food First - Procurement of a digital platform for food assistance

Turun kaupunkiTurku, FinlandNotice 767492-2026 · Reference number: 5380-2026

At a glance

Turun kaupunki (Turku, Finland) is tendering: Food First - Procurement of a digital platform for food assistance. Offers are due 4 Dec 2026, 10:00 CET. 36-month contract, 2 lots.

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Key facts

Deadline
not published
Estimated value
36 months
Duration
Open procedure
Procedure
4 Nov 2026
Published
767492-2026
Notice number
5380-2026
Reference number
Software programming and consultancy services (72200000)
Main CPV
FI1C1
Place of performance (NUTS)
2
Lots
Finnish
Language of offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for questions

  3. Deadline for offers

  4. Opening of offers

  5. Planned start of the contract

  6. Planned end of the contract

What the buyer wants

The City of Turku is developing its operating environment in order to facilitate the distribution of food aid while providing support for access to other welfare services. The focus is on developing an information system that will help coordinate the food received as a donation to the logistic centre and improve the experience of food-aid customers in retrieving food-aid.

The aim is to make it possible, for example, to reserve food supplies, support food distribution, manage community meals and facilitate the provision of support services. The solution should support low threshold access, accessibility and cooperation between different actors. There's a customer at the beginning of the chain, but the food is from food donors. The long-term objective is to get information on incoming losses from the systems of shops, wholesalers, industry and other donors along the interface.

An alternative source of information may include the scanning of existing paper catalogues into a system where information is structured in controlled fields, or, as an intermediate form, receiving information by e-mail to the food distribution provider from which the information can be stored in the system. The Turku City Food Aid Reform Project is one of the winners of the Bloomberg Mayors Challenge Innovation Competition.

The prize sets the implementation schedule in which the first functions must be piloted in the first quarter of 2027, the required features by the end of August 2027 and the options available to the customer during 2027 if the Client decides to order the options. The activities are described in more detail in the invitation to tender and its annexes. The service contract shall be concluded on a fixed-term basis until 31 December 2029, after which the contract shall remain in force for an indefinite period. One (1) supplier shall be selected.

CPV codes

  • 72200000Software programming and consultancy servicesmain

Lots (2)

The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.

  1. Lot 1Food First - Procurement of a digital platform for food assistance

    Estimated value:
    not published
    Place (NUTS):
    FI1C1
    CPV:
    72200000 · Software programming and consultancy services

    The City of Turku is developing its operating environment in order to facilitate the distribution of food aid while providing support for access to other welfare services. The focus is on developing an information system that will help coordinate the food received as a donation to the logistic centre and improve the experience of food-aid customers in retrieving food-aid. The aim is to make it possible, for example, to reserve food supplies, support food distribution, manage community meals and facilitate the provision of support services. The solution should support low threshold access, accessibility and cooperation between different actors. There's a customer at the beginning of the chain, but the food is from food donors. The long-term objective is to get information on incoming losses from the systems of shops, wholesalers, industry and other donors along the interface. An alternative source of information may include the scanning of existing paper catalogues into a system where information is structured in controlled fields, or, as an intermediate form, receiving information by e-mail to the food distribution provider from which the information can be stored in the system. The Turku City Food Aid Reform Project is one of the winners of the Bloomberg Mayors Challenge Innovation Competition. The prize sets the implementation schedule in which the first functions must be piloted in the first quarter of 2027, the required features by the end of August 2027 and the options available to the customer during 2027 if the Client decides to order the options. The activities are described in more detail in the invitation to tender and its annexes. The service contract shall be concluded on a fixed-term basis until 31 December 2029, after which the contract shall remain in force for an indefinite period. One (1) supplier shall be selected.

  2. Lot 2

    Estimated value:
    not published

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

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Options, renewals, framework

  • Options: foreseen
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This tender's facts

  • 2 lotschoose the lots you can deliver and price each oneNeeds a look
  • Quality — 60 ptsevidence ready for this award criterionNeeds a look
  • Price — 40 ptsyour price against past winning bidsNeeds a look
  • Who wins at this buyerrecently: Netum Oy, CGI Suomi Oy — 5 different winners in the last 6 awardsNeeds a look

Typical for: Software development

  • Delivery teamproject manager, analyst, developers and testers availableNot in your profile yet
  • Similar systems builtreferences from comparable software projectsIn your profile
  • Digital accessibility (WCAG 2.1)often required for public-sector systemsNeeds a look
  • Copyright and source codetransfer of rights or a licence on the buyer's termsNeeds a look
  • Secure developmentsecurity testing and OWASP practicesNeeds a look

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

For all lots

  • Price40%
  • Quality60%

Buyer

Turun kaupunki

Address
PL 355, 20101 Turku, Finland
Region (NUTS)
FI1C1

Register identifiers

Registration no. in the notice
0204819-8

What this buyer bought before

42 IT contract award notices 2019–2026, €44.5m in total.

  • Turun kaupungin integraatiopalveluiden hankinta

    Winner: Netum Oy · 3 bids

    €845,000

    2 Jun 2026

  • Turun kaupungin perustietotekniikkapalvelut

    Winner: CGI Suomi Oy · 5 bids

    €22.5m

    26 Feb 2026

  • Kaksisuuntaisen tekstiviestipalvelun hankinta

    Winner: Metatavu Oy

    €60,000

    24 Nov 2025

  • Asemakaavojen vähähiilisyyden arviointityökalu

    Winner: Sitowise Oy

    €230,000

    24 Nov 2025

  • Turun kaupungin asiointitilin (Turku-appi) hankinta

    Winner: Hion Digital Oy

    €210,000

    25 Aug 2025

  • Tietoaltaan ja tietovaraston migraatio ja ylläpito

    Winner: Netum Oy

    €372,000

    5 Jun 2025

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Food First - Procurement of a digital platform for food assistance"?

Offers are due by 4 Dec 2026, 10:00 CET.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

Turun kaupunki (Turku, Finland).

Where and how do I submit an offer?

Offers are submitted electronically on tarjouspalvelu.fi.

Is the contract divided into lots?

Yes, into 2 lots.

How are offers scored?

Price 40%, Quality 60%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 11:50 CET.