Support service for Puhas self-service stations, Puhas Oy
At a glance
Pohjois-Karjalan hankintatoimi (Joensuu, Finland) is tendering: Support service for Puhas self-service stations, Puhas Oy. Offers are due 16 Nov 2026, 11:00 CET. 49-month contract, 2 lots.
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Translated from the official notice. The original text is the legally binding one.
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Key facts
- Deadline
- not published
- Estimated value
- 49 months
- Duration
- Open procedure
- Procedure
- 15 Oct 2026
- Published
- 711700-2026
- Notice number
- 631941
- Reference number
- IT services: consulting, software development, Internet and support (72000000)
- Main CPV
- FI1DC
- Place of performance (NUTS)
- 2
- Lots
- Finnish
- Language of offers
The buyer did not publish an estimated value in the notice.
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for questions
Deadline for offers
Opening of offers
Planned start of the contract
Planned end of the contract
What the buyer wants
The North Karelia Supply Agency requests to submit a tender for the purchase of support services for the self-service stations of Puhas for the contract period from 9 December 2026 to 31 December 2030 + the possibility to continue for an indefinite period. If the contract is terminated no later than 12 (12) months before the end of the contract period, the contract expires on 31 December 2030.
If the contract is not terminated at the end of the contract period, the contract shall remain in force for an indefinite period of twelve (12) months. The offer is binding and should be made in Finnish. The whole procurement process is in Finnish. The service must comply with the regulations of the European Union, the laws and regulations of Finland and the authorities.
CPV codes
- 72000000IT services: consulting, software development, Internet and supportmain
Lots (2)
The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.
Lot 1Support service for Puhas self-service stations, Puhas Oy
- Estimated value:
- not published
- Place (NUTS):
- FI1DC
- CPV:
- 72000000 · IT services: consulting, software development, Internet and support
The North Karelia Supply Agency requests to submit a tender for the purchase of support services for the self-service stations of Puhas for the contract period from 9 December 2026 to 31 December 2030 + the possibility to continue for an indefinite period. If the contract is terminated no later than 12 (12) months before the end of the contract period, the contract expires on 31 December 2030. If the contract is not terminated at the end of the contract period, the contract shall remain in force for an indefinite period of twelve (12) months. The offer is binding and should be made in Finnish. The whole procurement process is in Finnish. The service must comply with the regulations of the European Union, the laws and regulations of Finland and the authorities.
Lot 2
- Estimated value:
- not published
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.
This is the SalesDots check: every condition in the notice, the company registers and your whole company profile — certificates with expiry dates, team, references and financials — in one place. The results below are an example; you see the real one after signing in.
8 met · 1 expiring · 2 missing · 2 to check
Registers — checked automatically
- National company registercompany active, representation matchesVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
Company profile — matched to the requirements
- ISO/IEC 27001company certificate, validIn your profile
- ISO 9001company certificate — renew before you bidExpires before the deadline
- ISO 22301add it or bring in a consortium partnerNot in your profile yet
- Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
- Solution architect — TOGAFno certified personNot in your profile yet
- IT references, last 3 years3 public-sector implementationsIn your profile
- Turnover, last 3 yearsfrom financial statementsIn your profile
- Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
- Security clearance (Poufne, NATO)to check in the teamNeeds a look
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Award criteria
The full criteria and their weights, as published in the notice.
For all lots
- Total price90%
Kaikkien tuotteiden ja palveluiden yhteenlaskettu hinta Liite 3 - Hinnoittelutaulukko mukaisesti.
- Description of the operating model10%
Tarjoukseen tulee liittää toimintamallin kuvaus siitä, miten tarjoaja käytännössä toteuttaa tukipalveluprosessin ja varmistaa, että liitteen 1b mukaiset vasteajat toteutuvat.
Buyer
Pohjois-Karjalan hankintatoimi
- Address
- Torikatu 19 A, 80100 Joensuu, Finland
- Region (NUTS)
- FI1DC
- Official contact address
- [email protected]
- The functional mailbox published in the notice. We never publish personal data.
Register identifiers
- Registration no. in the notice
- 0242746-2
What this buyer bought before
12 IT contract award notices 2020–2026, €5.8m in total.
Taloushallinnon järjestelmäkokonaisuus / Karelia ammattikorkeakoulu Oy:lle
Winner: Innofactor Solutions Oy
€290,000
6 Aug 2026
Uudelleen kilpailutus: Talous- ja henkilöstöhallinnon palvelut, Siun työterveys Oy
Winner: Finago HR Solutions Oy +1 more contractors
€88,465
21 Jul 2026
Kuljetuksien suunnitteluohjelmisto - Polkka - Pohjois-Karjalan tukipalvelut Oy:lle
Winner: Vinka
€300,000
29 Jun 2026
Toiminnanohjausjärjestelmäkokonaisuus / Puhas Oy
Winner: Enpros Oy
€450,000
23 Dec 2025
Kontiolahden itsepalveluaseman tietojärjestelmä ja automaatiourakka, Puhas Oy, uudelleenkilpailutus
Winner: M-Technology Oy
€370,000
20 Nov 2025
Omavalvontajärjestelmä, Polkka - Pohjois-Karjalan tukipalvelut oy (uudelleenkilpailutus)
Winner: Nokeval Oy
€500,000
26 Sept 2025
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- tarjouspalvelu.fi
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Support service for Puhas self-service stations, Puhas Oy"?
Offers are due by 16 Nov 2026, 11:00 CET.
What is the estimated value?
The buyer did not publish an estimated value in the notice.
Who is the buyer?
Pohjois-Karjalan hankintatoimi (Joensuu, Finland).
Where and how do I submit an offer?
Offers are submitted electronically on tarjouspalvelu.fi.
Is the contract divided into lots?
Yes, into 2 lots.
How are offers scored?
Total price 90%, Description of the operating model 10%.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 12:27 CET.