Providing a framework for maintenance and technical support services for OnBase platform and SPID computer system
At a glance
Curtea de Conturi a Romaniei (Bucuresti, Romania) is tendering: Providing a framework for maintenance and technical support services for OnBase platform and SPID computer system. Offers are due 20 Oct 2026, 14:00 CEST. 36-month contract, 2 lots. Bidders must show, among other things: certificates, references.
- 20 Oct 2026, 14:00 CEST
- Deadline
- 36 months
- Duration
- Open procedure
- Procedure
- System maintenance services (50324100)
- Main CPV
- 14 Sept 2026
- Published
Translated from the official notice. The original text is the legally binding one.
What the buyer wants
The purpose of the framework agreement is to purchase the maintenance and technical support services for the SPID ("Quick Identification and document retention system '), used by the Romanian Court of Auditors for the purpose of carrying out the specific activity at central and local level, as well as the maintenance and technical support services for the OnBase platform on which the SPID is developed. The award of the procedure will be concluded by concluding a framework agreement for the provision of services of 36 months duration, with two economic operators whose declared admissible offers were ranked first two in the ranking drawn up following the application of the award criterion without reopening the competition. The aim of the procurement is to maintain and develop the institution's operational and managerial capacity by purchasing technical support services to ensure the optimal functioning of the SPID system and maintenance services for the OnBase platform on which the SPID system was developed, thereby ensuring access to the new versions and to the numerous technological and functional improvements to the platform. The estimated maximum value of the framework agreement is 4.888.404 lei without VAT. The estimated minimum value of the framework agreement is 1.792.476 lei without VAT. TECHNICAL SUPPORT SERVICES SPID ON DURATION OF THE AGREEMENT - FRAMEWORK: - minimum quantity 252 days - man, - maximum quantity 612 days - man, - minimum value 855.792 lei without VAT, - maximum value 2,078.352 lei without VAT. ONBASE PLATFORM PAYMENT SERVICES DURATION - FRAMEWORK: - minimum 12 months, - maximum 36 months. - minimum value 936,684 lei without VAT, - maximum value 2,810,052 lei without VAT. The minimum quantity of a subsequent contract for the purchase of SPID technical support services is 7 days - man / month and the maximum quantity is 17 days - man / month x 12 months. The value of the smallest subsequent contract for the purchase of SPID technical support services shall be 23,772 lei without VAT, and the largest subsequent contract shall be 692,784 lei without VAT, the minimum quantity of a subsequent contract for the purchase of OnBase platform maintenance services shall be 1 month and the maximum quantity shall be 12 months. The value of the smallest subsequent contract for the purchase of OnBase maintenance services is 78,057 lei without VAT, and the value of the largest subsequent contract is lei 936,684 lei without VAT. During the framework agreement, a minimum of 1 subsequent contract is expected to be concluded, a maximum of 8 subsequent contracts. The value of the smallest subsequent contract for the provision of maintenance services and technical support for OnBase platform and the SPID computer system shall be 101.829,00 lei without VAT and the value of the largest subsequent contract for these services shall be 1,629.468,00 lei without VAT. The duration of subsequent contracts shall not exceed 12 months.
Obiectul acordului-cadru îl constituie achiziționarea serviciilor de mentenanță și suport tehnic pentru sistemul SPID („Sistem de identificare rapidă și păstrare a documentelor"), utilizat de Curtea de Conturi a Romaniei în vederea desfășurării activității specifice la nivel central și local, precum și a serviciilor de mentenanță și suport tehnic pentru platforma OnBase pe care este dezvoltat sistemul SPID. Scopul achiziției este menținerea și dezvoltarea capacității operaționale și manageriale a instituției prin achiziționarea serviciilor de suport tehnic pentru asigurarea funcționării optime a sistemului SPID și a serviciilor de mentenanță pentru platforma OnBase pe care a fost dezvoltat sistemul SPID, asigurându-se astfel accesul la noile versiuni si la numeroaselor îmbunătățiri tehnologice și funcționale aduse platformei. Atribuirea se va finaliza prin incheierea unui acord-cadru de prestări servicii cu o valabilitate de 36 de luni, cu 2 (doi) operatori economici ale căror oferte declarate admisibile s-au clasat pe primele două locuri în clasamentul întocmit după aplicarea criteriului de atribuire, fără reluarea competiției. Achiziția va fi derulată integral prin mijloace electronice, într-o singură etapă, potrivit dispozițiilor art. 73 alin. (1) din Legea nr. 98/2016 cu modificările și completările ulterioare. Număr zile până la care se pot solicita clarificări înainte de data limită de depunere a ofertelor: 15 zile. Autoritatea contractanta va răspunde în mod clar și complet tuturor solicitărilor de clarificări în a 11-a zi înainte de data limită stabilită pentru depunerea ofertelor. Se vor respecta prevederile art. 160 din Legea nr. 98/2016 cu modificările și completările ulterioare și ale art. 27 din Anexa la H.G. nr. 395/2016 cu modificările și completările ulterioare. În vederea aplicării acelorași condiții contractuale tuturor ofertanților și a respectării principiilor care stau la baza achizițiilor publice, asa cum sunt stabilite de legiuitor la art. 2 alin. (2) din Legea nr. 98/2016 cu modififcările și completările ulterioare, AUTORITATEA CONTRACTANTĂ NU PERMITE MODIFICAREA CLAUZELOR/ACCEPTAREA CU OBIECȚIUNI A CLAUZELOR CONTRACTUALE prevăzute în Documentația de atribuire, Secțiunea IV Proiect de Acord-cadru/Contract subsecvent, după data stabilită pentru depunerea solicitărilor de clarificări. Specificatiile tehnice solicitate de autoritatea contractantă se regăsesc în Caietul de sarcini.
Lots (2)
Lot 1Default lot
36 monthsThe purpose of the framework agreement is to purchase the maintenance and technical support services for the SPID ("Quick Identification and document retention system '), used by the Romanian Court of Auditors for the purpose of carrying out the specific activity at central and local level, as well as the maintenance and technical support services for the OnBase platform on which the SPID is developed. The award of the procedure will be concluded by concluding a framework agreement for the provision of services of 36 months duration, with two economic operators whose declared admissible offers were ranked first two in the ranking drawn up following the application of the award criterion without reopening the competition. The aim of the procurement is to maintain and develop the institution's operational and managerial capacity by purchasing technical support services to ensure the optimal functioning of the SPID system and maintenance services for the OnBase platform on which the SPID system was developed, thereby ensuring access to the new versions and to the numerous technological and functional improvements to the platform. The estimated maximum value of the framework agreement is 4.888.404 lei without VAT. The estimated minimum value of the framework agreement is 1.792.476 lei without VAT. TECHNICAL SUPPORT SERVICES SPID ON DURATION OF THE AGREEMENT - FRAMEWORK: - minimum quantity 252 days - man, - maximum quantity 612 days - man, - minimum value 855.792 lei without VAT, - maximum value 2,078.352 lei without VAT. ONBASE PLATFORM PAYMENT SERVICES DURATION - FRAMEWORK: - minimum 12 months, - maximum 36 months. - minimum value 936,684 lei without VAT, - maximum value 2,810,052 lei without VAT. The minimum quantity of a subsequent contract for the purchase of SPID technical support services is 7 days - man / month and the maximum quantity is 17 days - man / month x 12 months. The value of the smallest subsequent contract for the purchase of SPID technical support services shall be 23,772 lei without VAT, and the largest subsequent contract shall be 692,784 lei without VAT, the minimum quantity of a subsequent contract for the purchase of OnBase platform maintenance services shall be 1 month and the maximum quantity shall be 12 months. The value of the smallest subsequent contract for the purchase of OnBase maintenance services is 78,057 lei without VAT, and the value of the largest subsequent contract is lei 936,684 lei without VAT. During the framework agreement, a minimum of 1 subsequent contract is expected to be concluded, a maximum of 8 subsequent contracts. The value of the smallest subsequent contract for the provision of maintenance services and technical support for OnBase platform and the SPID computer system shall be 101.829,00 lei without VAT and the value of the largest subsequent contract for these services shall be 1,629.468,00 lei without VAT. The duration of subsequent contracts shall not exceed 12 months.
Lot 2
36 months
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Check it against my companyShow the notice text (2)
Economic operators submitting tenders must prove a form of registration under the law of the country of residence, showing that they are legally constituted, that they are not in any of the situations of annulment of the constitution and that they have the professional capacity to carry out the activities covered by the framework agreement. Method of fulfilment: the DUAE will be completed by the economic operators participating in the award procedure with information related to their situation. The supporting documents proving the fulfilment of those declared, i.e. the finding certificate issued by the ONRC or, in the case of foreign bidders, equivalent documents issued in the country of residence, are to be submitted, at the request of the contracting authority, only by tenderers ranked in the first two places in the intermediate ranking drawn up on completion of the evaluation of tenders. The main and secondary activity (if any) and the relevant CAEN codes must be derived from the certificate. The information in the finding certificate shall be real / valid at the date of its submission. The subject matter of the contract must be corresponding in the CAEN codes (main and / or secondary activities) entered in the certificate and must be authorised in accordance with the provisions of Article 122 (7) and (9) of Law No 265 / 2022 on the register of trade and for amending and supplementing other normative acts affecting the registration in the register of trade. Foreign legal entities will present documents in translation authorized in Romanian. The document will have to be presented by both the tenderer and the associate tenderer, if any.
Economic operators must provide information regarding similar experience. Similar services will be considered those intended for identical or similar uses and that are part of the normal range of services provided by economic operators with regular activity in the respective sector. For the purpose of this requirement, similar services are considered to include, but are not limited to, maintenance and/or technical support services related to IT systems, applications, or platforms, including update, upgrade, patch installation services, and other related activities intended to maintain their functionality, availability, and operational continuity. Economic operators shall demonstrate that they have provided services intended for identical or similar uses, with a cumulative value of at least RON 1,000,000.00 excluding VAT, across a minimum of 1 (one) and a maximum of 3 (three) similar service contracts, by reference to contracts executed in the past, corresponding to the contracting authority's requirements, during a period covering at most the last 3 years, calculated up to the deadline for tender submission set out in the contract notice. Method of fulfillment: the ESPD shall be completed by the economic operators participating in the award procedure with information describing their level of similar experience, by reference to contracts executed in the past, corresponding to the contracting authority's requirements, during a period covering at most the last 3 years, calculated up to the deadline for tender submission set out in the contract notice. Tenderers ranked in the first two places in the intermediate ranking shall submit conclusive documents/certificates relating to each contract invoked as similar experience (recommendations, acceptance certificates/minutes, performance certificates, or other equivalent documents), issued or countersigned by an authority or by the private beneficiary client, proving the provision, within the last 36 months, under a minimum of 1 and a maximum of 3 similar service contracts with a cumulative value of at least RON 1,000,000.00 excluding VAT. The similar experience must have been acquired within a period covering at most the last 3 years calculated up to the deadline for tender submission set out in the contract notice. If the contracting authority is forced, regardless of the reasons, to postpone the deadline established for the submission of tenders, the lower limit of the 3-year period shall be extended by the time period corresponding to the postponement, and the requirement will be considered fulfilled for all operators who provided proof of completion of the contract for similar experience within the newly resulting time interval. Supporting documents shall be submitted in correlation with the contracts mentioned in the list of main service deliveries. Foreign legal entities shall submit the documents in the form of a certified translation, presented in a copy signed as a true copy of the original. In the case of contracts concluded in another currency, the average annual exchange rate of RON / "currency X" published by the National Bank of Romania for the respective year shall be taken into account for conversion into Lei. If a contract was signed and/or started before the 36-month period and/or is ongoing, similar services provided and accepted within the 36-month interval will be taken into account. The following documents shall be submitted along with the ESPD: - the firm commitment of the supporting third party showing the actual way in which their support will materialize (if applicable), accompanied by the documents showing the actual way in which the supporting third party/parties will ensure the fulfillment of their own support commitment, documents which will constitute annexes to the respective commitment pursuant to Art. 182 para. (4) of Law no. 98/2016, as subsequently amended and supplemented; - the subcontracting agreement (if applicable); - the association agreemen…
How offers are scored
- Punctajul se acorda astfel: a) Pentru cel mai scazut dintre preturi…80%
- Cerințele aferente acestui sub-factor de evaluare reprezintă o exti…20%
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