Provision of a solution for the protection of e-mail messages and a solution for preventing data leakage from endpoints for the needs of the Ministry of Foreign Affairs (MFA)
At a glance
ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД (гр. София, Bulgaria) is tendering: Provision of a solution for the protection of e-mail messages and a solution for preventing data leakage from endpoints for the needs of the Ministry of Foreign Affairs (MFA). Offers are due 16 Nov 2026, 22:59 CET. Estimated value €268,000, 34-month contract.
Already a customer? Open it in the app
Translated from the official notice. The original text is the legally binding one.
Free · no account
Get tenders like this one by e-mail
Key facts
- Deadline
- €268,000
- Estimated value
- 34 months
- Duration
- Open procedure
- Procedure
- 15 Oct 2026
- Published
- 714186-2026
- Notice number
- 609103
- Reference number
- Security software package (48730000)
- Main CPV
- BG411
- Place of performance (NUTS)
- not allowed
- Variant offers
- Bulgarian
- Language of offers
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for offers
Opening of offers
Planned start of the contract
Planned end of the contract
What the buyer wants
The following activities are covered by the procurement: I. Provide a solution to protect e-mail messages as follows:
- Renewal of the right of use and support for an email protection solution (Trellix) described in Table 1 of the Technical Specifications of the Contracting Party Annex 1:
- Email Sec Srv Ed (user) 1W 1:1TE(T)
- Product number: EMSE1WECE-AA-CA The parameters of the maintenance service shall include:
- Possibility of recording incidents on the manufacturer's site;
- Possibility of downloading updates from the manufacturer's website;
- Possibility of hardware maintenance on site and replacement of defective component.
- Provision of additional licenses for an email protection solution (Trellix or equivalent), as described in Table 2 of the Technical Specifications of the Contracting Party Provision of a decision to prevent leakage of data from endpoints
- The proposed solution (DLP) must include licences for 750 end points with validity and included maintenance minimum for a period up to 16.10.2029. All components of the solution must be from one manufacturer. Support type for DLP: 24x7x365.*** The performance requirements are detailed in the Technical Specification of the Contracting Party No financing was provided at the date of the opening decision.The rules of Art. 114 of the Public Procurement Act shall apply. *** All software licenses delivered under this procurement should be issued in the name of the Ministry of Foreign Affairs. *** Implementation deadlines:
- The period of provision shall be up to 15 working days from the date of receipt of a written notification sent by the Contracting Party to the Contracting Party for the provision of contract financing and presentation by the Contractor of the specified performance guarantee subject to the terms of the contract.
- The period of validity and maintenance of the licences/decisions described above is described in the notice. *** The contracting authority should be duly authorised by the software manufacturer or by its official representative to grant the right of distribution/delivery of the products offered by it in the territory of the Republic of Bulgaria;the contracting entity shall demonstrate its compliance with the requirement by applying an authorisation letter or other equivalent document issued by the manufacturer or by its official representative in Bulgarian or accompanied by a translation into Bulgarian into its Technical proposal;In the case of the submission by the Contractor of an e-mail by an official representative of the manufacturer (or equivalent document), an authorization letter issued by the manufacturer (or equivalent document in Bulgarian or accompanied by a translation in Bulgarian) shall also be included in the tender authorising the official representative of the manufacturer to grant authorisation to third parties.
CPV codes
- 48730000Security software packagemain
- 72260000Software-related services
- 72261000Software support services
- 48000000Software package and information systems
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.
Show the notice text (1)
The contracting authority has not provided for selection criteria in the procedure. The selection criterion referred to in the selection criteria (BT-809-Lot) of section .
This is the SalesDots check: every condition in the notice, the company registers and your whole company profile — certificates with expiry dates, team, references and financials — in one place. The results below are an example; you see the real one after signing in.
8 met · 1 expiring · 2 missing · 2 to check
Registers — checked automatically
- National company registercompany active, representation matchesVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
Company profile — matched to the requirements
- ISO/IEC 27001company certificate, validIn your profile
- ISO 9001company certificate — renew before you bidExpires before the deadline
- ISO 22301add it or bring in a consortium partnerNot in your profile yet
- Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
- Solution architect — TOGAFno certified personNot in your profile yet
- IT references, last 3 years3 public-sector implementationsIn your profile
- Turnover, last 3 yearsfrom financial statementsIn your profile
- Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
- Security clearance (Poufne, NATO)to check in the teamNeeds a look
Free · no account
Get tenders like this one by e-mail
Free check · 10 seconds
Does your company fit this tender?
Award criteria
The full criteria and their weights, as published in the notice.
- The economically most advantageous offer is determined based on the award criterion "lowest price"
Оценява се общата цена за изпълнение на дейностите, предложена от участниците в т. 1 от Ценовото им предложение. *** Общата цена за изпълнение на обществената поръчка е формирана въз основа на сбора от цените, посочени в Таблици № 1 до № 3 от Ценовото предложение на участниците.
The notice does not publish weights — see the tender documents.
Buyer
ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД
- Address
- ул. ПАНАЙОТ ВОЛОВ № 2, 1504 гр. София, Bulgaria
- Region (NUTS)
- BG411
- Website
- www.is-bg.net
Register identifiers
- EU VAT
- BG831641791
- LEI
- 4851009OHQWGOUFCNU36
- Registration no. in the notice
- 831641791
What this buyer bought before
475 IT contract award notices 2020–2026, €155.4m in total.
Извънгаранционна поддръжка на хардуерни и софтуерни ресурси за изграждане на мрежова инфраструктура за нуждите на РЗИ към Министерство на здравеопазването (МЗ)
Winner: СИРМА ГРУП АД · 3 bids
€669,412
14 Oct 2026
Следгаранционна поддръжка на Система за безконтактна инвентаризация „Invent“ (Инвент) и доставка на консумативи за Териториалното поделение (ТП) на Национален …
Winner: РФИД БЪЛГАРИЯ ЕООД · 1 bid
€4,100
1 Oct 2026
Поддържане и ремонт на извънгаранционни мултифункционални устройства за нуждите на Сметната палата на Република България
Winner: СИЕНСИС АД · 1 bid
€5,290
25 Sept 2026
Подновяване на софтуерни лицензи за MDaemon за нуждите на ГД ГРАО
Winner: ЖАР ЕООД · 1 bid
€3,833
18 Sept 2026
Доставка, подновяване и осигуряване на хардуерна и софтуерна поддръжка от производител на техника – Luna Network HSM по 2 (две) обособени позиции
Winner: ИФЕЛОУС ООД · 2 bids
€71,968
15 Sept 2026
Осигуряване на право на ползване, поддръжка и обслужване на информационна система „Eventis R7
Winner: ЕНВИЗИМО ВНЕДРЯВАНИЯ И ПОДДРЪЖКА ЕООД · 1 bid
€260,000
10 Sept 2026
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- app.eop.bg
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Provision of a solution for the protection of e-mail messages and a solution for preventing data leakage from endpoints for the needs of the Ministry of Foreign Affairs (MFA)"?
Offers are due by 16 Nov 2026, 22:59 CET.
What is the estimated value?
The estimated value published in the notice is €268,000.
Who is the buyer?
ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД (гр. София, Bulgaria); LEI 4851009OHQWGOUFCNU36.
Where and how do I submit an offer?
Offers are submitted electronically on app.eop.bg.
How are offers scored?
The economically most advantageous offer is determined based on the award criterion "lowest price".
Which procedure is used?
Open procedure.
Win it with SalesDots
Read the documents for you
SalesDots fetches the tender documents (or takes your upload when a platform does not allow it) and answers the two questions that matter first: what the buyer wants built, and what you must prove to take part, each with the exact quote and page.
Analyse documentsMatch it with your profile
Every certificate, reference and role is checked against your company: green when you have it, amber when it expires before the deadline, grey when it needs a look.
Check my fitPrepare your response
Turn the conditions into a bid checklist with owners and due dates, draft the questions to the buyer and keep the team on one plan.
Start a responseNever miss a change
Track the deadline, amendments and answers to clarification questions, and get similar tenders and re-tenders before they are published.
Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 11:04 CET.