Provision of a solution for the protection of e-mail messages and a solution for preventing data leakage from endpoints for the needs of the Ministry of Foreign Affairs (MFA)

ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АДгр. София, BulgariaNotice 714186-2026 · Reference number: 609103

At a glance

ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД (гр. София, Bulgaria) is tendering: Provision of a solution for the protection of e-mail messages and a solution for preventing data leakage from endpoints for the needs of the Ministry of Foreign Affairs (MFA). Offers are due 16 Nov 2026, 22:59 CET. Estimated value €268,000, 34-month contract.

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Key facts

Deadline
€268,000
Estimated value
34 months
Duration
Open procedure
Procedure
15 Oct 2026
Published
714186-2026
Notice number
609103
Reference number
Security software package (48730000)
Main CPV
BG411
Place of performance (NUTS)
not allowed
Variant offers
Bulgarian
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

  4. Planned start of the contract

  5. Planned end of the contract

What the buyer wants

The following activities are covered by the procurement: I. Provide a solution to protect e-mail messages as follows:

  1. Renewal of the right of use and support for an email protection solution (Trellix) described in Table 1 of the Technical Specifications of the Contracting Party Annex 1:
    • Email Sec Srv Ed (user) 1W 1:1TE(T)
    • Product number: EMSE1WECE-AA-CA The parameters of the maintenance service shall include:
    • Possibility of recording incidents on the manufacturer's site;
    • Possibility of downloading updates from the manufacturer's website;
    • Possibility of hardware maintenance on site and replacement of defective component.
  2. Provision of additional licenses for an email protection solution (Trellix or equivalent), as described in Table 2 of the Technical Specifications of the Contracting Party Provision of a decision to prevent leakage of data from endpoints
    • The proposed solution (DLP) must include licences for 750 end points with validity and included maintenance minimum for a period up to 16.10.2029. All components of the solution must be from one manufacturer. Support type for DLP: 24x7x365.*** The performance requirements are detailed in the Technical Specification of the Contracting Party No financing was provided at the date of the opening decision.The rules of Art. 114 of the Public Procurement Act shall apply. *** All software licenses delivered under this procurement should be issued in the name of the Ministry of Foreign Affairs. *** Implementation deadlines:
  1. The period of provision shall be up to 15 working days from the date of receipt of a written notification sent by the Contracting Party to the Contracting Party for the provision of contract financing and presentation by the Contractor of the specified performance guarantee subject to the terms of the contract.
  2. The period of validity and maintenance of the licences/decisions described above is described in the notice. *** The contracting authority should be duly authorised by the software manufacturer or by its official representative to grant the right of distribution/delivery of the products offered by it in the territory of the Republic of Bulgaria;the contracting entity shall demonstrate its compliance with the requirement by applying an authorisation letter or other equivalent document issued by the manufacturer or by its official representative in Bulgarian or accompanied by a translation into Bulgarian into its Technical proposal;In the case of the submission by the Contractor of an e-mail by an official representative of the manufacturer (or equivalent document), an authorization letter issued by the manufacturer (or equivalent document in Bulgarian or accompanied by a translation in Bulgarian) shall also be included in the tender authorising the official representative of the manufacturer to grant authorisation to third parties.

CPV codes

  • 48730000Security software packagemain
  • 72260000Software-related services
  • 72261000Software support services
  • 48000000Software package and information systems

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

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Show the notice text (1)

The contracting authority has not provided for selection criteria in the procedure. The selection criterion referred to in the selection criteria (BT-809-Lot) of section .

EXAMPLE — not a result for your companyCan you bid? Your readiness check

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8 met · 1 expiring · 2 missing · 2 to check

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Company profile — matched to the requirements

  • ISO/IEC 27001company certificate, validIn your profile
  • ISO 9001company certificate — renew before you bidExpires before the deadline
  • ISO 22301add it or bring in a consortium partnerNot in your profile yet
  • Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
  • Solution architect — TOGAFno certified personNot in your profile yet
  • IT references, last 3 years3 public-sector implementationsIn your profile
  • Turnover, last 3 yearsfrom financial statementsIn your profile
  • Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
  • Security clearance (Poufne, NATO)to check in the teamNeeds a look

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Award criteria

The full criteria and their weights, as published in the notice.

  • The economically most advantageous offer is determined based on the award criterion "lowest price"

    Оценява се общата цена за изпълнение на дейностите, предложена от участниците в т. 1 от Ценовото им предложение. *** Общата цена за изпълнение на обществената поръчка е формирана въз основа на сбора от цените, посочени в Таблици № 1 до № 3 от Ценовото предложение на участниците.

The notice does not publish weights — see the tender documents.

Buyer

ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД

Address
ул. ПАНАЙОТ ВОЛОВ № 2, 1504 гр. София, Bulgaria
Region (NUTS)
BG411

Register identifiers

EU VAT
BG831641791
LEI
4851009OHQWGOUFCNU36
Registration no. in the notice
831641791

What this buyer bought before

475 IT contract award notices 2020–2026, €155.4m in total.

  • Извънгаранционна поддръжка на хардуерни и софтуерни ресурси за изграждане на мрежова инфраструктура за нуждите на РЗИ към Министерство на здравеопазването (МЗ)

    Winner: СИРМА ГРУП АД · 3 bids

    €669,412

    14 Oct 2026

  • Следгаранционна поддръжка на Система за безконтактна инвентаризация „Invent“ (Инвент) и доставка на консумативи за Териториалното поделение (ТП) на Национален …

    Winner: РФИД БЪЛГАРИЯ ЕООД · 1 bid

    €4,100

    1 Oct 2026

  • Поддържане и ремонт на извънгаранционни мултифункционални устройства за нуждите на Сметната палата на Република България

    Winner: СИЕНСИС АД · 1 bid

    €5,290

    25 Sept 2026

  • Подновяване на софтуерни лицензи за MDaemon за нуждите на ГД ГРАО

    Winner: ЖАР ЕООД · 1 bid

    €3,833

    18 Sept 2026

  • Доставка, подновяване и осигуряване на хардуерна и софтуерна поддръжка от производител на техника – Luna Network HSM по 2 (две) обособени позиции

    Winner: ИФЕЛОУС ООД · 2 bids

    €71,968

    15 Sept 2026

  • Осигуряване на право на ползване, поддръжка и обслужване на информационна система „Eventis R7

    Winner: ЕНВИЗИМО ВНЕДРЯВАНИЯ И ПОДДРЪЖКА ЕООД · 1 bid

    €260,000

    10 Sept 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

app.eop.bg
Platform
yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Provision of a solution for the protection of e-mail messages and a solution for preventing data leakage from endpoints for the needs of the Ministry of Foreign Affairs (MFA)"?

Offers are due by 16 Nov 2026, 22:59 CET.

What is the estimated value?

The estimated value published in the notice is €268,000.

Who is the buyer?

ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД (гр. София, Bulgaria); LEI 4851009OHQWGOUFCNU36.

Where and how do I submit an offer?

Offers are submitted electronically on app.eop.bg.

How are offers scored?

The economically most advantageous offer is determined based on the award criterion "lowest price".

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 11:04 CET.