Deadline changedSupport & maintenanceTEDPolski

Provision of IP telephony system maintenance services

Ministerstwo Funduszy i Polityki RegionalnejWarszawa, PolandNotice 755354-2026 · Reference number: BDG-V.2611.66.2026.MD

At a glance

Ministerstwo Funduszy i Polityki Regionalnej (Warszawa, Poland) is tendering: Provision of IP telephony system maintenance services. Offers are due 16 Nov 2026, 10:00 CET. Estimated value PLN 2.6m, 24-month contract. Bidders must show, among other things: certificates, key people.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

Key facts

Original deadline: 12 Nov 2026, 10:00 CET
Deadline
PLN 2.6m
Estimated value
24 months
Duration
Open procedure
Procedure
30 Oct 2026
Published
755354-2026
Notice number
BDG-V.2611.66.2026.MD
Reference number
Telephone switching apparatus (32552330)
Main CPV
PL911
Place of performance (NUTS)
Polish
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

The deadline for offers was changed once: from 12 Nov 2026, 10:00 CET to 16 Nov 2026, 10:00 CET. The newest notice applies.

  1. Notice published

  2. Original deadline

  3. Deadline for offers

  4. Opening of offers

  5. Offers binding until (computed)computed

    90 days from the deadline for offers, per the notice

What the buyer wants

The subject of the contract is the provision of IP telephone maintenance services

CPV codes

  • 32552330Telephone switching apparatusmain
  • 48517000IT software package
  • 64215000IP telephone services
  • 72611000Technical computer support services

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • CertificatesCompany or personnel certificates named in the notice
  • Key peopleNamed roles, CVs or minimum team

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (1)

5.2.4.

The Contracting Authority shall consider the above condition to be fulfilled if the Contractor demonstrates that (numbering in accordance with the SWZ): 1) over the last 3 years, calculated backwards from the date on which the time limit for the submission of tenders expires, and if the period of business is shorter, within that period, he has carried out duly and, in the case of recurring or continuous benefits, he also performs duly, one service consisting in the implementation or support of an IP telephony system with a value of at least PLN 500 000,00 gross.

Attention! Where the Contractor demonstrates a periodic or continuous service, the scope of the service performed and the value for which that service was performed by the date of the submission of tenders shall correspond to the scope and values referred to in the above condition. 2. has or will have the following persons who will participate in the performance of the contract including:

  1. two persons who will participate in the performance of the contract in the role of System Implementation Engineer (in particular those responsible for migration and implementation of the System) – each:
    • has experience in the implementation of at least two CISCO Unified Communications Manager IP telephony systems projects, and the value of each system implementation was not less than PLN 100 000,00 gross;
    • has professional qualifications in knowledge used by the Customer CISCO Unified Communications Manager – confirmed by a certificate issued by the System Manufacturer or a certificate of completion of training in the field of knowledge of the System, issued by an authorised training centre of the System Manufacturer.
  2. one person who will participate in the performance of the contract as a System Maintenance Engineer (in particular responsible for the provision of system maintenance services) — who:
    • has experience of participating in the maintenance of two or more IP-telephony systems CISCO Unified Communications Manager projects, and the value of each system's maintenance was not less than PLN 100 000,00 gross;
    • has professional qualifications in the knowledge of the Client System Unified Communications Manager – confirmed by a certificate issued by the System Manufacturer or by a certificate of completion of a system knowledge training, issued by an authorized System Manufacturer's training centre.
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Conditions in this notice

  • Certificates named in the noticematched against the certificates in your profileNeeds a look
  • Key peopleyour team matched to the required rolesIn your profile

This tender's facts

  • Price — 90% of the scoreyour price against past winning bidsNeeds a look
  • Who wins at this buyerrecently: AMAD SP Z.O.O., ALFAVOX SOFTWARE Sp. z o.o. — 6 different winners in the last 6 awardsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeNeeds a look
  • Vendor support accessupdate rights and escalation to the manufacturerIn your profile
  • Maintenance referencessimilar maintenance contracts deliveredNeeds a look

Registers — checked automatically

  • KRS / CEIDG statuscompany active, representation matchesVerified
  • NIP and VAT white listactive VAT payer, account listedVerified
  • Beneficial owners (CRBR)filing matches KRSVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Award criteria

The full criteria and their weights, as published in the notice.

  • Price90%

    price

  • Quality10%

    Additional experience of the person performing the contract

Buyer

Ministerstwo Funduszy i Polityki Regionalnej

Address
Wspólna 2/4, 00-926 Warszawa, Poland
Region (NUTS)
PL911
Official contact address
[email protected]
The functional mailbox published in the notice. We never publish personal data.

Register identifiers

NIP (tax id)
5262895199
REGON
140315583
EU VAT
PL5262895199

What this buyer bought before

59 IT contract award notices 2019–2026, €44.3m in total.

  • Sukcesywna sprzedaż i dostarczenie materiałów biurowych.

    Winner: AMAD SP Z.O.O. · 1 bid

    PLN 299,331

    16 Oct 2026

  • Usługi dotyczące systemu skierowanego do Dotacjobiorców dotacji współfinansowanych z Programu Pomocy Technicznej dla Funduszy Europejskich (“SID”)

    Winner: ALFAVOX SOFTWARE Sp. z o.o. · 8 bids

    PLN 1m

    1 Sept 2026

  • Świadczenie usług utrzymania, wsparcia oraz zmiany zdefiniowanej Portali Internetowych Ministerstwa (PIM)

    Winner: Centrum Informatyki „ZETO” S.A. · 2 bids

    PLN 1.6m

    24 Aug 2026

  • Świadczenie: usługi przeniesienia Platformy, usługi utrzymania Platformy, usługi asysty technicznej, usługi przeprowadzenia audytu dostępności strony pppszkole…

    Winner: GLK MULTIMEDIA Sp. z o.o. · 2 bids

    PLN 490,200

    10 Jul 2026

  • Rozbudowa macierzy dyskowej

    Winner: IT SOLUTION FACTOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ · 1 bid

    PLN 2.5m

    17 Apr 2026

  • Zakup licencji, usługi wsparcia, obsługi podatności i usługi asysty technicznej dla posiadanego rozwiązania Firewall

    Winner: 4PRIME Sp. z o.o. · 1 bid

    PLN 664,976

    10 Apr 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Provision of IP telephony system maintenance services"?

Offers are due by 16 Nov 2026, 10:00 CET. The deadline for offers was changed once: from 12 Nov 2026, 10:00 CET to 16 Nov 2026, 10:00 CET. The newest notice applies.

What is the estimated value?

The estimated value published in the notice is PLN 2.6m.

Who is the buyer?

Ministerstwo Funduszy i Polityki Regionalnej (Warszawa, Poland); NIP (tax id) 5262895199, REGON 140315583.

Where and how do I submit an offer?

Offers are submitted electronically on zamowienia.mfipr.gov.pl.

How are offers scored?

price 90%, quality 10%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 3 Nov 2026, 05:13 CET.