Deadline changedSupport & maintenanceTEDPolski

Provision of the III line of support and development of the SOFTLAB ERP System.

Centrum Informatyki Resortu FinansówRadom, PolandNotice 758382-2026 · Reference number: PN/41/26/JGDY

At a glance

Centrum Informatyki Resortu Finansów (Radom, Poland) is tendering: Provision of the III line of support and development of the SOFTLAB ERP System.. Offers are due 13 Nov 2026, 09:00 CET. 48-month contract.

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Translated from the official notice. The original text is the legally binding one.

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Key facts

Original deadline: 15 Oct 2026, 10:00 CEST
Deadline
not published
Estimated value
48 months
Duration
Open procedure
Procedure
2 Nov 2026
Published
758382-2026
Notice number
PN/41/26/JGDY
Reference number
System and support services (72250000)
Main CPV
PL921
Place of performance (NUTS)
Polish
Language of offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

The deadline for offers was changed 2 times: from 15 Oct 2026, 10:00 CEST to 13 Nov 2026, 09:00 CET. The newest notice applies.

  1. Deadline changed (notice 707097-2026)

    15 Oct 2026, 10:00 CEST → 26 Oct 2026, 09:00 CET

  2. Original deadline

  3. Deadline changed (notice 739487-2026)

    26 Oct 2026, 09:00 CET → 3 Nov 2026, 09:00 CET

  4. Notice published

  5. Deadline for offers

  6. Opening of offers

  7. Offers binding until (computed)computed

    90 days from the deadline for offers, per the notice

What the buyer wants

  1. The subject of the contract is:
  1. in the field of basic procurement:
    1. the provision of the III support line to the System. By providing the 3rd Line of Support to the Contracting System, the Contracting Authority shall mean the provision of selected maintenance services, in accordance with the requirements of point II of the OGA, hereinafter referred to as System Maintenance.
    2. the provision of a System Development Service not exceeding 8000 Working Hours, in accordance with the requirements of Chapter III Working Hours,
    3. the supply of 11 Active Users Licences and 5 Passive Users Licences for use in MF.
  2. in respect of an order covered by the option:
    1. the provision of System Maintenance Service, in accordance with the requirements of Chapter II Working Hours for a period not exceeding 12 months,
    2. the provision of System Development Service not exceeding 3,500 Working Hours,
    3. the supply of licences for active and passive users for use in MF in the maximum number of licences: 40 pieces for Active Users and 40 pieces for Passive Users
  3. A detailed description of the subject of the order is provided in Volume II and III of the SWZ.

CPV codes

  • 72250000System and support servicesmain
  • 72611000Technical computer support services
  • 72260000Software-related services
  • 72300000Data services
  • 72230000Custom software development services

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

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Show the notice text (1)

1.

The contractor shall comply with the condition of participation in the technical or professional capacity procedure if it is demonstrated by the performance and, in the case of interim or continuous benefits, also by the performance, not earlier than the last 3 years calculated retroactively from the date on which the time limit for the submission of tenders expires, and if the duration of the activity is shorter – during that period, at least: (a) 1 service consisting of the development of the financial and accounting system for a period of at least 12 months, with a value of at least PLN 300 000,00 gross, and (b) 1 service consisting of the maintenance of the financial and accounting system for a period of at least 12 months with a value of at least PLN 250 000,00 gross, or (c) 1 service consisting of the development of the financial and accounting system for a period of at least 12 months, with a value of at least PLN 300 000,00 gross, and the maintenance of the financial and accounting system for at least 12 months with a value of at least PLN 250 000,00 gross.

One service shall mean a service provided under one contract for one entity. The financial and accounting system shall mean software for at least the recording, processing and analysis of economic operations, and the automation of accounting processes, at least such as accounting, VAT clearance, invoicing, asset management and financial statements.

By maintaining the financial and accounting system, the Contracting Authority understands: servicing, consulting, deleting reported errors, updating the version of the financial and accounting system. By the development of the financial and accounting system, the Contracting Authority understands: updating and developing the system to the individual needs of the Contracting Authority with the transmission of the system documentation, adapting the system to the current laws.

Options, renewals, framework

  • Options: foreseen
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This tender's facts

  • Price — 60 ptsyour price against past winning bidsNeeds a look
  • Criterion "Time to resolve a critical error report (R)". — 40 ptsevidence ready for this award criterionIn your profile
  • Who wins at this buyerrecently: LIMUR sp. z o.o., UNI+SKK-Technology Sp. z o.o. — 6 different winners in the last 6 awardsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeNeeds a look
  • Vendor support accessupdate rights and escalation to the manufacturerExpires before the deadline
  • Support team and on-callqualified staff for the required hoursNot in your profile yet
  • Maintenance referencessimilar maintenance contracts deliveredIn your profile

Registers — checked automatically

  • KRS / CEIDG statuscompany active, representation matchesVerified
  • NIP and VAT white listactive VAT payer, account listedVerified
  • Beneficial owners (CRBR)filing matches KRSVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

  • Criterion "Price" (C)60%

    The criterion ‘Price’ will be considered on the basis of the maximum gross total tender price for the execution of the entire subject matter of the contract given by the Contractor in the Form Offer for the part of the contract (Formulator 2.1). The contracting authority shall award 60,00 points at the lowest price among the rated tenders, and each next one shall be assigned a proportionally lower number of points, according to the formula set out in point 6.1.1 TOM I SWZ IDW.

  • Criterion "Time to resolve a critical error report (R)".40%

    Offers in the criterion "Time to complete critical error report (R)" will be assessed on the basis of the critical error report declared by the Time Contractor in the Offer Form (Formulator 2.1). In this criterion, a maximum of 40,00 points can be obtained, respectively, in accordance with the table in point 20.1.2. TOM AND SWZ IDW.

Buyer

Centrum Informatyki Resortu Finansów

Address
ul. Samorządowa 1, 26-601 Radom, Poland
Region (NUTS)
PL921
Official contact address
[email protected]
The functional mailbox published in the notice. We never publish personal data.

Register identifiers

NIP (tax id)
9482575151
REGON
142636274
EU VAT
PL9482575151

What this buyer bought before

276 IT contract award notices 2017–2026, €499.6m in total.

  • Dostawa plomb elektronicznych, zapewnienie usługi telekomunikacyjnej wraz ze wsparciem świadczenia usługi telekomunikacyjnej oraz świadczeniem usługi wsparcia …

    Winner: LIMUR sp. z o.o. · 1 bid

    PLN 350,357

    28 Oct 2026

  • Dostawa 900 kart mikroprocesorowych na potrzeby systemu SBPMF wraz z oprogramowaniem

    Winner: UNI+SKK-Technology Sp. z o.o. · 1 bid

    PLN 142,803

    2 Oct 2026

  • Świadczenie usługi serwisu pogwarancyjnego dla macierzy Hitachi

    Winner: Wasko S.A. · 1 bid

    PLN 12.4m

    30 Sept 2026

  • Przedmiotem zamówienia jest zawarcie umowy ramowej na: Dostawę akcesoriów komputerowych

    Winner: BECHTLE DIRECT POLSKA sp. z o.o. +4 more contractors · 5 bids

    value not disclosed

    21 Sept 2026

  • Aktualizacja aplikacji mobilnej Asystent Granica

    Winner: P20 sp. z o.o. · 5 bids

    PLN 184,500

    9 Sept 2026

  • Dostawa wysokowydajnych stacji roboczych

    Winner: MBA System Sp. z o.o. · 1 bid

    PLN 72,941

    28 Aug 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

cirf.ezamawiajacy.pl
Platform
yes
Electronic submission
no
Electronic auction
Go to the platformOfficial notice

Questions & answers

What is the deadline for offers in "Provision of the III line of support and development of the SOFTLAB ERP System."?

Offers are due by 13 Nov 2026, 09:00 CET. The deadline for offers was changed 2 times: from 15 Oct 2026, 10:00 CEST to 13 Nov 2026, 09:00 CET. The newest notice applies.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

Centrum Informatyki Resortu Finansów (Radom, Poland); NIP (tax id) 9482575151, REGON 142636274.

Where and how do I submit an offer?

Offers are submitted electronically on cirf.ezamawiajacy.pl.

How are offers scored?

Criterion "Price" (C) 60%, Criterion "Time to resolve a critical error report (R)". 40%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 6 Nov 2026, 19:19 CET.