Purchase of technical support from the manufacturer and the Contractor for the software ManageEngine owned by the Digital Poland Project Center
At a glance
Centrum Projektów Polska Cyfrowa (Warszawa, Poland) is tendering: Purchase of technical support from the manufacturer and the Contractor for the software ManageEngine owned by the Digital Poland Project Center. Offers are due 9 Nov 2026, 11:00 CET. 36-month contract.
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Translated from the official notice. The original text is the legally binding one.
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Key facts
- Deadline
- not published
- Estimated value
- 36 months
- Duration
- Open procedure
- Procedure
- 13 Oct 2026
- Published
- 706565-2026
- Notice number
- ZP/16/2026
- Reference number
- Technical computer support services (72611000)
- Main CPV
- PL911
- Place of performance (NUTS)
- Polish
- Language of offers
The buyer did not publish an estimated value in the notice.
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for offers
Opening of offers
Planned start of the contract
Offers binding until (computed)computed
90 days from the deadline for offers, per the notice
Planned end of the contract
What the buyer wants
- The subject of the order is:
- Providing by the Technical Support Contractor of the Software Manufacturer for the OPManager Plus software held by the Contracting Authority from 16.12.2026 to 15.12.2029 under the conditions described in OZZ;
- Providing by the Technical Support Contractor on 15.12.2029 The Technical Supporter on 15.12.2021 The Software Provider on 15.12.2026 is equipped from 16.12.2026 to 15.12.2029 under the conditions described in OZZ;
- Providing by the Technical Supporter on 15.12.20. Providing by the Contractor of Technical Support to the Software Manufacturer for the Software Holder ADSelfService Plus Professional from 16.12.2026 to 15.12.2029 under the conditions described in the OGA; j) Provide technical support to the Contractor for the ADSelfService Plus Professional software held by the Contracting Authority from 16.12.2026 to 15.12.2029 under the conditions described in the OGA.
- Detailed requirements for the execution of the contract are set out in the Description of the subject matter of the contract (hereinafter the ‘OPP’) which is Annex No 1 to the WWZ and in the Designed provisions of the contract (hereinafter the ‘PPU’) which are Annex No 2 to the WWZ.
CPV codes
- 72611000Technical computer support servicesmain
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.
This is the SalesDots check: every condition in the notice, the company registers and your whole company profile — certificates with expiry dates, team, references and financials — in one place. The results below are an example; you see the real one after signing in.
10 met · 1 expiring · 2 missing · 2 to check
Registers — checked automatically
- KRS / CEIDG statuscompany active, representation matchesVerified
- NIP and VAT white listactive VAT payer, account listedVerified
- Beneficial owners (CRBR)filing matches KRSVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
Company profile — matched to the requirements
- ISO/IEC 27001company certificate, validIn your profile
- ISO 9001company certificate — renew before you bidExpires before the deadline
- ISO 22301add it or bring in a consortium partnerNot in your profile yet
- Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
- Solution architect — TOGAFno certified personNot in your profile yet
- IT references, last 3 years3 public-sector implementationsIn your profile
- Turnover, last 3 yearsfrom financial statementsIn your profile
- Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
- Security clearance (Poufne, NATO)to check in the teamNeeds a look
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Award criteria
The full criteria and their weights, as published in the notice.
- Price (C)60%
The evaluation of tenders submitted for the ‘Price’ criterion will be carried out on the basis of the total gross price for the performance of the contract as indicated in the offer by the Contractor. The number of points in this criterion shall be calculated according to the following formula: C=Cn/Cbx60point, where: C = number of points per criterion ‘Price’ Cn = the lowest gross price of the contract among the respondents, validly submitted and not rejected tenders Cb = gross price of the test bid The maximum number of points in the ‘Price’ criterion will be awarded to the contractor, who will offer the lowest price for the performance of the contract.
- Repair Time (N)40%
The assessment of the submitted tenders in the scope of the ‘Repair Time’ criterion will be carried out on the basis of the repair times given in the offer concerning the following sub-criteria: - the repair time in the case of the Software Failure referred to in Chapter III(10)(1) of the OGA, - the repair time in the case of the Software Error referred to in Chapter III(10)(2) of the OGA. The evaluation under this criterion shall be carried out on the basis of the tender form completed by the contractor, which shall be annexed No 3 to the SCI. The number of points in the sub-criteria concerned will be awarded according to the score given below: 1. Repair time in the case of Software Failure - 4 working days = 0, 3 working days = 10, 2 working days = 20; 2. Repair time in case of Software Error - 14 working days = 0 point, 13 working days = 10 point, 12 working days = 20 pt. Where the contractor does not indicate any variant or indicates more than one variant in terms of the number of working days of the declared repair time, in the tender form submitted, The Contracting Authority will accept that the Contractor declares a maximum repair time in a given sub-criterion of: 4 working days for repair time in case of Software Failure and 14 working days for repair time in case of Software Error and will grant this contractor an offer of 0 points for the sub-criterion data.
Buyer
Centrum Projektów Polska Cyfrowa
- Address
- Spokojna 13A, 01-044 Warszawa, Poland
- Region (NUTS)
- PL911
- Website
- www.gov.pl/web/cppc
Register identifiers
- NIP (tax id)
- 5262735917
- REGON
- 015627782
- EU VAT
- PL5262735917
What this buyer bought before
15 IT contract award notices 2021–2026, €3.8m in total.
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Przedłużenie wsparcia serwisowego producenta dla posiadanych urządzeń Zamawiającego tj. serwerów, przełączników sieciowych oraz macierzy na okres 48 miesięcy
Winner: Set Up System Sp. z o.o.
PLN 275,342
24 Apr 2026
Przedłużenie wsparcia serwisowego producenta dla posiadanych urządzeń Zamawiającego tj. serwera oraz półki do macierzy na okres 36 miesięcy
Winner: Set Up System Sp. z o.o. · 3 bids
PLN 104,550
31 Oct 2025
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- platformazakupowa.pl
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Purchase of technical support from the manufacturer and the Contractor for the software ManageEngine owned by the Digital Poland Project Center"?
Offers are due by 9 Nov 2026, 11:00 CET.
What is the estimated value?
The buyer did not publish an estimated value in the notice.
Who is the buyer?
Centrum Projektów Polska Cyfrowa (Warszawa, Poland); NIP (tax id) 5262735917, REGON 015627782.
Where and how do I submit an offer?
Offers are submitted electronically on platformazakupowa.pl.
How are offers scored?
Price (C) 60%, Repair Time (N) 40%.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 16:11 CET.