Speech solutions and customer service system Tervia Logistics Oy
At a glance
Tervia Logistiikka Oy (Oulu, Finland) is tendering: Speech solutions and customer service system Tervia Logistics Oy. Offers are due 26 Oct 2026, 11:00 CET. 2 lots.
- 26 Oct 2026, 11:00 CET
- Deadline
- Competitive dialogue
- Procedure
- Telephone switchboard services (64214200)
- Main CPV
- 28 Sept 2026
- Published
Translated from the official notice. The original text is the legally binding one.
What the buyer wants
Tervia Logistics Oy acquires a package of telephone and customer service systems consisting of the Group's telephone lines, the phone exchange system and the chat and telephone bot. Further information on the subject of the contract is given in the Annex to the invitation to tender "Description of the procurement '. The procurement procedure shall be the competitive dialogue procedure referred to in Article 36 of the Procurement Act (1397 / 2016). The procurement documents also refer to the negotiated procedure, which means the same thing. With this invitation to participate, Tervia Logistics Oy invites candidates interested in the acquisition to submit an application for participation in the competitive dialogue procedure. The language used in the procurement process is Finnish.
Lots (2)
Lot 1Speech solutions and customer service system Tervia Logistics Oy
Tervia Logistics Oy acquires a package of telephone and customer service systems consisting of the Group's telephone lines, the phone exchange system and the chat and telephone bot. Further information on the subject of the contract is given in the Annex to the invitation to tender "Description of the procurement '. The procurement procedure shall be the competitive dialogue procedure referred to in Article 36 of the Procurement Act (1397 / 2016). The procurement documents also refer to the negotiated procedure, which means the same thing. With this invitation to participate, Tervia Logistics Oy invites candidates interested in the acquisition to submit an application for participation in the competitive dialogue procedure. The language used in the procurement process is Finnish.
Lot 2
Can you bid? Your readiness check
These are the conditions this notice asks bidders to prove. In SalesDots each one is checked against your company profile: certificates with their validity dates, delivered references and your people.
This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.
Detected automatically in the published notice. Always confirm against the tender documents.
Check it against my companyHow offers are scored
- Hinnan painoarvon vaihteluväli 70-100%85%
- Laadun painoarvon vaihteluväli 0-30%15%
What this buyer bought before
Recent IT contracts awarded by the same buyer, from published award notices.
No earlier IT award by this buyer is published yet.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform.