Transformation of the HR system and process landscape: Introduction of a sustainable HR system landscape

Mobil KrankenkasseHamburg, GermanyNotice 668474-2026

At a glance

Mobil Krankenkasse (Hamburg, Germany) is tendering: Transformation of the HR system and process landscape: Introduction of a sustainable HR system landscape. Offers are due 29 Oct 2026, 09:00 CET. Bidders must show, among other things: BSI IT-Grundschutz, references, insurance.

29 Oct 2026, 09:00 CET
Deadline
Negotiated with call
Procedure
Time accounting or human resources software package (48450000)
Main CPV
29 Sept 2026
Published

Translated from the official notice. The original text is the legally binding one.

What the buyer wants

The company currently operates the SAP HCM system within the industry solution oscare(R) and is supplemented by several isolated solutions. For essential components of this system landscape such as HCM ERP, Employee Portal (ESS/MSS) and Learning Solution (LSO), a maintenance end has been announced on 31.12.2027. This results in a clear need for action to further develop or reposition personal IT in good time. Against this background, the preliminary project "Analysis Personal IT" was carried out in 2025. The aim was a holistic assumption and well-founded analysis of the existing processes and applications in the areas of human resources and personal IT. It was confirmed that the software landscape of the Mobil Krankenkasse personnel division is based on a historically grown and heterogeneous architecture. The focus is on SAP HCM on-premise within the industry solution oscare(R) (AOK Systems), which maps the classic HR core functions such as master data management (PA), organizational management (OM), time management (PT) and payroll (PY). In addition, selected modules from SAP SuccessFactors are used as cloud solutions. Today’s architecture presents itself as a patchwork of SAP standard components, AOK-specific solutions, other third-party tools and in-house developments. The integration landscape has also grown organically over many years and is characterized by a large number of individual interfaces, technical dependencies as well as media breaks and many manual processes.

The subject of the call is the provision, implementation, migration and introduction of an integrated HR application portfolio to replace the existing personal IT landscape, as well as advice on the optimization of processes within the framework of implementation and downstream operational support. The contract comprises in particular the work packages described in the following sections, which are specified in the specifications in the further course of the tendering procedure. The Mobil Krankenkasse is aware that in such a project there are obligations to cooperate, which must be coordinated together with the contractor. Corresponding resources will be made available for the agreed project period. Depending on the offered solution, the responsibilities between the Mobil Krankenkasse, the current service provider for the infrastructure of the Mobil Krankenkasse (Mobil ISC GmbH) and the subsequent contractor will have to be coordinated in the project and for the subsequent operation / support.

What a bidder needs

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These are the conditions this notice asks bidders to prove. In SalesDots each one is checked against your company profile: certificates with their validity dates, delivered references and your people.

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  • Certificates

    BSI IT-Grundschutz

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  • References

    Similar contracts delivered before

    In your profile
  • Insurance

    Professional or liability insurance

    Expires before the deadline

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The following proof must be provided with the request to participate: - Appendix 10 - Self-declaration Eligibility criteria Application to participate - Appendix 11 - References

The request for participation shall be accompanied by the following evidence: As proof of correspondingly implemented measures, the applicant for the subject-matter of the contract must submit the application for participation - an ISO certificate 27001 and the SOA or - a comparable certificate (e.g. BSI basic protection) or - an alternative proof of the operation of an ISMS with a comparable standard.

With the application for participation, the following proof must be submitted: proof of an existing liability insurance cover in the amount of EUR 1,000,000.00 for personal injury (2-fold maximized per insurance year) and EUR 1,000,000.00 for property and property damage (2-fold maximized per insurance year) or the submission of a self-declaration in Annex 3 on the willingness to conclude a project-related liability insurance or on the increase of the existing liability insurance in the case of a supplement.

The following proof must be provided with the request to participate: Proof extract from the Commercial Register. This must not be older than 6 months. Foreign bidders must attach a certificate from the commercial register of their country of origin.

With the request to participate, the following proofs must be submitted: - Appendix 4 - Self-declaration of suitability - Appendix 12 - Company presentation

How offers are scored

  • The evaluation of the offer price is carried out on the basis of a stepwise ..30%
  • The evaluation of the performance is carried out on the basis of the catalogue of criteria. It ..70%

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform.