16 days leftManaged servicesFramework agreementPolski

University of Cologne - Maintenance and service for the telecommunications system

Universität zu Köln, Abteilung 64 - EinkaufKöln, GermanyNotice 649306-2026

At a glance

Universität zu Köln, Abteilung 64 - Einkauf (Köln, Germany) is tendering: University of Cologne - Maintenance and service for the telecommunications system. Offers are due 20 Oct 2026, 12:00 CEST. 48-month contract. Bidders must show, among other things: certificates, references, key people.

20 Oct 2026, 12:00 CEST
Deadline
48 months
Duration
Open procedure
Procedure
Maintenance services of telecommunications equipment (50330000)
Main CPV
21 Sept 2026
Published

Translated from the official notice. The original text is the legally binding one.

What the buyer wants

Conclusion of a service and maintenance contract with Software Assurance for the voice systems of the University of Cologne (UzK), conclusion of a framework agreement for services in case of service, for material and spare parts deliveries as well as the required service over 12 months, with the option of a three-time extension by 12 months, for the systems used: - OpenScape Voice Mitel Unify - OpenScape 4000 Mitel Unify The framework agreement applies to all buildings of the UzK and includes the following services: - Service and maintenance contract - Framework contract for material and spare parts deliveries and services in case of service. Maximum contract term 48 months.

Abschluss eines Service- und Wartungsvertrages mit Software Assurance für die Voicesysteme der Universität zu Köln (UzK), der Abschluss einer Rahmenvereinbarung für Dienstleistungen im Servicefall, für Material- und Ersatzteillieferungen sowie der benötigten Dienstleistung über 12 Monate, mit der Option um eine dreimalige Verlängerung um 12 Monate, für die in Nutzung eingesetzten Systeme: - OpenScape Voice Mitel Unify - OpenScape 4000 Mitel Unify

What a bidder needs

Can you bid? Your readiness check

These are the conditions this notice asks bidders to prove. In SalesDots each one is checked against your company profile: certificates with their validity dates, delivered references and your people.

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  • Certificates

    Company or personnel certificates named in the notice

    In your profile
  • References

    Similar contracts delivered before

    In your profile
  • Key people

    Named roles, CVs or minimum team

    Not in your profile yet

Detected automatically in the published notice. Always confirm against the tender documents.

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Communication/language (On request of the issuing body); By self-declaration: - All employees of the contractor must certainly master the German language in word and writing.

Reference (with the offer; by self-declaration): The tenderer must prove three reference contracts with his tender. The following minimum requirements apply to each reference order: As part of this tender, the maintenance of a telephone system (Mitel Unify OpenScape Voice/OpenScape 4000) will be tendered. Tenderers must provide verifiable references that prove their professional suitability and experience in the maintenance of telephone systems of similar technology and scaling. - All references must prove the maintenance of a telephone system of the same manufacturer/model as the TC system to be serviced - At least one reference order must include the execution of the advertised field of activity with a public contractor i.e. § 99 GWB - At least one reference must be a telecommunications system with ? Prove 5,000 users - All references have an order volume per year for the maintenance of TC systems according to the service description of at least 200,000 EUR net - The end of the service provision must not be more than 3 years ago at the time of the expiry of the offer period Please use They submit the template reference.docx for the submission of the references and submit them with the submission of the offer.

Certifications Unify (By Offering; By Third Party Declaration): - The Contractor has Master/Service Certifications for OpenScape Voice and OpenScape 4000 from Unify.

Cisco Certifications (By Offering; By Third Party Declaration): The contractor has min. Silver certifications/status for Cisco network components

What this buyer bought before

Recent IT contracts awarded by the same buyer, from published award notices.

  • Universität zu Köln - Supportunterstützung der HCL-Betreuung

    Winner: assono GmbH

  • Germany-Cologne: Information systems and servers

    Winner: PROFI Engineering Systems AG

    €185,405

  • Universität zu Köln - Adobe ETLA Konsortiumsvertrag LRZ, Handelspartner und Abschluss Beitritt

    Winner: BASIS 1 Softwarevertriebs GmbH

  • Universität zu Köln - Lieferung und Einführung eines Systems für das Berufungsmanagement (BMMT)

    Winner: valucon apps GmbH

  • Germany-Cologne: Software maintenance and repair services

    Winner: Nextcloud GmbH

    €289,800

  • Universität zu Köln - Microsoft Enrollment for Education Solutions (EES

    Winner: Crayon Deutschland GmbH

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform.