System implementationTEDPolski

56 Implementation of a Customer Contact Automation System at TAURON Dystrybucja S.A., together with Maintenance Services and Development Services

TAURON Dystrybucja S.A.Kraków, PolandNotice 787805-2026 · Reference number: PZP/TD-CN/07391/2026

At a glance

TAURON Dystrybucja S.A. (Kraków, Poland) is tendering: 56 Implementation of a Customer Contact Automation System at TAURON Dystrybucja S.A., together with Maintenance Services and Development Services. Offers are due 16 Dec 2026, 12:00 CET. 60-month contract.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

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Key facts

Deadline
not published
Estimated value
60 months
Duration
Open procedure
Procedure
12 Nov 2026
Published
787805-2026
Notice number
PZP/TD-CN/07391/2026
Reference number
Software implementation services (72263000)
Main CPV
POL
Place of performance (NUTS)
not allowed
Variant offers
Polish
Language of offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

  4. Offers binding until (computed)computed

    90 days from the deadline for offers, per the notice

What the buyer wants

indicated in SCI

CPV codes

  • 72263000Software implementation servicesmain

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.

Bid bond & performance security

What the notice says about securities

Wadium wskazane w SWZ.

Original language: Polish

Options, renewals, framework

  • Options: foreseen
  • Renewals: up to 1 time
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This tender's facts

  • Price is the only criterionthe lowest valid bid wins — check your marginNeeds a look
  • Who wins at this buyerrecently: Networked Energy Services Spółka z ograniczoną odpowiedzialn, PROCOM SYSTEM S.A. — 5 different winners in the last 6 awardsNeeds a look

Typical for: System implementation

  • Implementation partner statuscertified for the platform being implementedIn your profile
  • Comparable implementationsreferences of similar scope and valueIn your profile
  • Implementation teamproject manager and certified consultantsIn your profile
  • Data migration and integrationsexperience with the buyer's current systemsIn your profile
  • Training and documentationuser and administrator training in the buyer's languageIn your profile

Registers — checked automatically

  • KRS / CEIDG statuscompany active, representation matchesVerified
  • NIP and VAT white listactive VAT payer, account listedVerified
  • Beneficial owners (CRBR)filing matches KRSVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

  • Price

    Price - 100

The notice does not publish weights — see the tender documents.

Buyer

TAURON Dystrybucja S.A.

Address
ul. Podgórska 25A, 31-035 Kraków, Poland
Official contact address
[email protected]
The functional mailbox published in the notice. We never publish personal data.

Register identifiers

NIP (tax id)
6110202860
REGON
230179216
KRS
0000073321
EU VAT
PL6110202860
LEI
2594002AUWA0W1LE4J46

What this buyer bought before

18 IT contract award notices 2020–2026, €234.1m in total.

  • Rozwój Systemu HES do obsługi 1 mln LZO, świadczenie usług serwisowych i wsparcia dla Systemu HES

    Winner: NETWORKED ENERGY SERVICES SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ · 1 bid

    PLN 37.4m

    1 Sept 2026

  • Świadczenie usług utrzymaniowo - rozwojowych Systemu Oceny Propagacji i Poprawy Parametrów Jakości Energii Elektrycznej w sieciach dystrybucyjnych (SOPJEE)

    Winner: PROCOM SYSTEM S.A. · 1 bid

    PLN 4.6m

    28 Nov 2025

  • Świadczenie usług serwisu, wsparcia i rozwoju dla Systemu ZMS

    Winner: APATOR RECTOR Sp. z o. o. · 1 bid

    PLN 55.4m

    11 Mar 2025

  • Poland-Krakow: IT services: consulting, software development, Internet and support

    Winner: Apator Rector Sp. z o.o. · 1 bid

    PLN 26.3m

    1 Jan 2021

  • Poland-Krakow: Data-acquisition system

    Winner: Landis+Gyr Sp. z o.o. · 1 bid

    PLN 1.7m

    30 Sept 2020

  • Poland-Krakow: IT services: consulting, software development, Internet and support

    Winner: Networked Energy Services Spółka z ograniczoną odpowiedzialnością · 1 bid

    PLN 22.4m

    6 Mar 2020

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

swoz.tauron.pl
Platform
yes
Electronic submission
no
Electronic auction
Go to the platformOfficial notice

Questions & answers

What is the deadline for offers in "56 Implementation of a Customer Contact Automation System at TAURON Dystrybucja S.A., together with Maintenance Services and Development Services"?

Offers are due by 16 Dec 2026, 12:00 CET.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

TAURON Dystrybucja S.A. (Kraków, Poland); NIP (tax id) 6110202860, REGON 230179216, KRS 0000073321, LEI 2594002AUWA0W1LE4J46.

Where and how do I submit an offer?

Offers are submitted electronically on swoz.tauron.pl.

How are offers scored?

Price.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 13 Nov 2026, 05:12 CET.