BD26006 Duty scheduling software for the Karlsruhe fire department
At a glance
Stadt Karlsruhe Hauptamt (Karlsruhe, Germany) is tendering: BD26006 Duty scheduling software for the Karlsruhe fire department. Offers are due 24 Nov 2026, 11:00 CET. 60-month contract. Bidders must show, among other things: references, insurance.
Published on:TEDBekanntmachungsservice (DÖE)
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Translated from the official notice. The original text is the legally binding one.
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Key facts
- Deadline
- not published
- Estimated value
- 60 months
- Duration
- Open procedure
- Procedure
- 26 Oct 2026
- Published
- 737868-2026
- Notice number
- HA26010
- Reference number
- IT services: consulting, software development, Internet and support (72000000)
- Main CPV
- DE122
- Place of performance (NUTS)
- not allowed
- Variant offers
- German
- Language of offers
The buyer did not publish an estimated value in the notice.
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for questions
Deadline for offers
Opening of offers
Offers binding until (computed)computed
97 days from the deadline for offers, per the notice
What the buyer wants
Branddirektion Karlsruhe employs approximately 350 people, who are employed in at least ten different service planning and working time models. The current service planning for the officers of the Einsatzdienst at the fire stations and the Integrated Control Center takes place in self-developed access databases, which are programmed and maintained in the fire directorate Karlsruhe. There is currently no software solution for the service planning of management services.
It is guided manually, which causes a considerable additional effort. Employees in pure day service also record their hours via an Excel solution. There is no process support. The existing databases are not legally secure. The principles of data protection and data security cannot be complied with.
With the procurement and use of service planning software for the fire directorate, the replacement of the previous Access service plan software and the Access solution for determining the fee for the service at unfavorable times should take place. All service hours of the employees of the fire directorate should be recorded via software. The function division of the assignment service, which changes several times a day, should be mapped in real time via the software.
This classification should also be available to third-party applications. Data protection and data security should be guaranteed. Working time and holiday processes should be presented transparently and without media disruption. An app should be available for employees for this purpose. The payment-relevant data, including surcharges and special payments, will be handed over to SAP.
Modern service planning software should be able to react to changes with maximum flexibility in order to guarantee the operation and operational capability of the Karlsruhe Fire Department at any time. The new software solution is introduced during ongoing operation. Several preliminary projects have already been successfully carried out in order to outline the requirements for the complex service planning of the shift service of the operational officers in advance.
In parallel, the core processes are already pre-modeled. The Go Live timing must be coordinated with the holiday planning, which starts in September for the coming year, in order to simplify the data transmission. The Go Live is to be targeted at the turn of the year 2027 to 2028. The software will be operated on premise at the city of Karlsruhe within the municipal IT infrastructure. The software is to be rented. All further information and requirements are provided in the procurement documents.
CPV codes
- 72000000IT services: consulting, software development, Internet and supportmain
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
Conditions in the notice
- ReferencesSimilar contracts delivered before
- InsuranceProfessional or liability insurance
Detected automatically in the published notice. Always confirm against the tender documents.
Show the notice text (1)
Competence for the pursuit of the profession, including obligations relating to registration in a professional or commercial register Eligibility shall be proven separately in writing for each tenderer and each member of a group of tenderers.
Self-declaration (see form "Self-declaration"), that - demonstrably no compelling exclusion grounds according to § 123 GWB exist, i.e. no person who has acted as responsible for the management of the company (also supervision of the management or other exercise of control powers in a management position) has been convicted in a legally binding manner for the reasons of § 123 GWB and no fine has been established against the company in accordance with § 30 of the Code on Administrative Offences for the reasons of § 123 GWB, - the bidder complies with his obligations to pay taxes, duties and contributions to the statutory social insurance, - demonstrably no optional exclusion grounds according to § 124 GWB exist. - there is an entry in the professional or commercial register (insofar as there is an obligation to register) - the tenderer is registered with the professional association;
Justification insofar as there is no legal obligation to do so - the tenderer is not one of the persons or undertakings referred to in Article 5k(1) of Council Regulation (EU) No 833/2014 concerning restrictive measures in view of Russia's actions destabilising the situation in Ukraine and related to Russia within the meaning of the provision - the tenderer has not intentionally made inaccurate declarations of suitability in the procurement procedure.
Economic and financial capacity: Eligibility shall be proven separately in writing for each tenderer and each member of a group of tenderers. Self-declaration (see form "Self-declaration"), that - a company liability insurance according to No. 9 EVB-IT Auslassung-GB Type B is available. If no insurance with the cover sums is available, a declaration that in the case of placing an order a corresponding company liability insurance is concluded within seven days.
The offer must be accompanied by a confirmation from an insurer that the risk is hedged in the event of an order. Technical and professional capacity: Eligibility must be proven in writing for all members of a group of tenderers. Self-declaration (see form “Self-declaration”), about - reference projects (minimum number of two): Declaration that you have carried out projects comparable to the advertised service within the last five financial years.
At least one of the reference projects to be specified has been implemented with a fire brigade/police/hospital (with similar shift service allocation and complexity level) and similar size in Baden-Württemberg. In each case, the type of service performed, execution period, client (address, contact person, telephone number, email address) and information on comparability must be specified. - If necessary. List of services provided by other undertakings (Form 235)
Options, renewals, framework
- Options: foreseen
This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.
5 met · 1 expiring · 0 missing · 4 to check
Conditions in this notice
- Referencessimilar contracts from your history matched to the conditionIn your profile
- Insuranceliability policy amount and validity on the bid dateExpires before the deadline
This tender's facts
- Price — 50% of the scoreyour price against past winning bidsNeeds a look
- Criteria catalog — 40% of the scoreevidence ready for this award criterionIn your profile
- Presentation — 10% of the scoreevidence ready for this award criterionNeeds a look
- Who wins at this buyerrecently: time4you GmbH, Nexbib GmbH — 5 different winners in the last 6 awardsNeeds a look
Typical for: System implementation
- Implementation partner statuscertified for the platform being implementedNeeds a look
- Implementation teamproject manager and certified consultantsIn your profile
- Data migration and integrationsexperience with the buyer's current systemsIn your profile
- Training and documentationuser and administrator training in the buyer's languageIn your profile
Registers — checked automatically
- Handelsregistercompany active, managing directors matchVerified
- Transparenzregister (beneficial owners)entry matches the shareholdersVerified
- Wettbewerbsregister (exclusions)no entry that excludes you from public contractsVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Award criteria
The full criteria and their weights, as published in the notice.
- Price50%
- Criteria catalog40%
- Presentation10%
Buyer
Stadt Karlsruhe Hauptamt
- Address
- Karl-Friedrich-Str. 14-18, 76133 Karlsruhe, Germany
- Region (NUTS)
- DE122
- Website
- www.karlsruhe.de
- Official contact address
- [email protected]
- The functional mailbox published in the notice. We never publish personal data.
Register identifiers
- EU VAT
- DE143589000
- Registration no. in the notice
- Leitweg-ID DE143589000
What this buyer bought before
25 IT contract award notices 2020–2026.
Auftragsänderung für die Erbringung von Support- und (Wartungs)dienstleistungen für bereits eingesetzte Softwarelösung
Winner: time4you GmbH · 1 bid
value not disclosed
14 Jul 2026
KA26001 Lieferung von Selbstverbuchungsterminals und Sicherungsgates für die Stadtbibliothek Karlsruhe
Winner: Nexbib GmbH
value left out (implausible in the notice)
13 Apr 2026
Auftragsänderung für die Beschaffung von zusätzlichen Lizenzen
Winner: IP SYSCON GmbH · 1 bid
value left out (implausible in the notice)
29 Oct 2025
Auftragsänderung für die Beschaffung von zusätzlichen Lizenzen
Winner: IP SYSCON GmbH · 1 bid
value not disclosed
29 Oct 2025
Beschaffung von Microsoft-Software-Lizenzen durch den Beitritt zum Rahmenvertrag zwischen FWU und Microsoft oder anderen Lizenzprogrammen
Winner: Co.Tec GmbH
value left out (implausible in the notice)
23 Sept 2025
HGW25002 Kauf einer CAFM- Software
Winner: Loy & Hutz Solutions GmbH
value left out (implausible in the notice)
15 Jul 2025
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- www.subreport.de
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "BD26006 Duty scheduling software for the Karlsruhe fire department"?
Offers are due by 24 Nov 2026, 11:00 CET.
What is the estimated value?
The buyer did not publish an estimated value in the notice.
Who is the buyer?
Stadt Karlsruhe Hauptamt (Karlsruhe, Germany).
Where and how do I submit an offer?
Offers are submitted electronically on www.subreport.de.
How are offers scored?
Price 50%, Criteria catalog 40%, Presentation 10%.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 13:06 CET.