DEA-526082_PROVISION OF MAINTENANCE, EXPANSION AND HOSTING SERVICES OF THE ADMIE-CIS INFORMATION SYSTEM
At a glance
ΑΝΕΞΑΡΤΗΤΟΣ ΔΙΑΧΕΙΡΙΣΤΗΣ ΜΕΤΑΦΟΡΑΣ ΗΛΕΚΤΡΙΚΗΣ ΕΝΕΡΓΕΙΑΣ Α.Ε. (ΑΔΜΗΕ Α.Ε.) (ΑΘΗΝΑ, Greece) is tendering: DEA-526082_PROVISION OF MAINTENANCE, EXPANSION AND HOSTING SERVICES OF THE ADMIE-CIS INFORMATION SYSTEM. Offers are due 30 Oct 2026, 13:00 CET. Estimated value €8.5m, 30-month contract. Bidders must show, among other things: ISO 20000, ISO 27001, ISO 9001, key people, minimum turnover, insurance, bid deposit.
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Translated from the official notice. The original text is the legally binding one.
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Key facts
- Original deadline:
21 Oct 2026, 13:00 CEST - Deadline
- €8.5m
- Estimated value
- 30 months
- Duration
- Open procedure
- Procedure
- 30 Oct 2026
- Published
- 754727-2026
- Notice number
- Systems support services (72253200)
- Main CPV
- EL303
- Place of performance (NUTS)
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
The deadline for offers was changed once: from 21 Oct 2026, 13:00 CEST to 30 Oct 2026, 13:00 CET. The newest notice applies.
Original deadline
Notice published
Deadline for offers
Opening of offers
Offers binding until (computed)computed
180 days from the deadline for offers, per the notice
What the buyer wants
- The purpose of the present is to provide maintenance, expansion and hospitality services of the IPTO-CIS Information System, provided by two coordinated subsystems, the IaaS subsystem (hosted in infrastructure of the IPME-CIS Contractor) and the SaaS subsystem (produced by the SAP at a European node of the SAP Cloud).
- The following services/services are included:
- Services: - Assignment of the existing operation of IPTO-CIS (excluding the Human Resources, Merchant and Time Employment Management sector in which the need for access only to its relevant data for reasons of the creation of Reports is maintained), - Maintenance/support of IPTO-CIS for three (3) years.
- Software licenses: Supplying the necessary SAP licenses and Perpetual Maintenance (if these are new, additional licenses) & Annual Subscription for IaaS & SaaS environments.
- Hospitality: Continue operation of IPME-CIS for three (3) years in an IaaS infrastructure chosen by the new Contractor, in the form of a corresponding time lease. The IaaS infrastructure should have at least a corresponding structure and the same or better performance as the existing IPTO-CIS infrastructure.
CPV codes
- 72253200Systems support servicesmain
- 72267100Maintenance of information technology software
- 72212000Programming services of application software
- 72212300Document creation, drawing, imaging, scheduling and productivity software development services
- 72212482Business intelligence software development services
- 72224000Project management consultancy services
- 48000000Software package and information systems
- 72500000Computer-related services
- 72212451Enterprise resource planning software development services
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
Conditions in the notice
- CertificatesISO 20000 · ISO 27001 · ISO 9001
- Key peopleNamed roles, CVs or minimum team
- Minimum turnoverMinimum annual turnover or financial standing
- InsuranceProfessional or liability insurance
- Bid depositA deposit or guarantee with the offer
Detected automatically in the published notice. Always confirm against the tender documents.
Show the notice text (6)
Economic operators established in a Member State of the European Union shall provide a certificate/verification of the corresponding professional or commercial register in Annex XI to Appendix I to Law 4412/2016 certifying their registration and their specific profession.
Where a country does not keep such a register, the document or certificate may be replaced by an affidavit or, in the Member States or countries where no such certificate is provided for, by a responsible declaration by the person concerned before a competent judicial or administrative authority, notary or competent professional or commercial body of the country of origin or of the country where the economic operator is established that such a register is not maintained and that he is carrying out the activity necessary for the performance of the subject matter of the contract to be awarded.
Economic operators established in Greece shall provide a certificate of registration in the relevant register or certificate issued by the relevant department of the G.E.M.H.
It is required that during the last five (5) years before the closing date for submission of tenders have successfully completed:
- At least one (1) project for integrated implementation of the ERP - EAM - WFM environment with more than two years of seamless operation and at least one overall upgrade of the SAP environment.
- One (1) at least IaaS secure service project in Datacenter in the Greek Territory with SAP technologies installed in them with customers, users, companies with an annual turnover greater than or equal to €16,000,000,00.
- Error Saccidental Saccidental SAPECHORS for Integrated Implementation SAP, in two (2) or more subsystems / distinct functional or technical areas, using SAP modules/components related to the subject of the contract, as indicated below:
- IaaS/On Premise
- SAP S/4HANA Enterprise Management
- SAP S/4HANA for Group Reporting
- SAP S/4HANA Digital Access
- SAP S/4HANA Finance for treasury and risk management
- SAP S/4HANA for Enterprise Contract Management
- SAP Geo Framework for S/4HANA Asset Management
- SAP Document Compliance, on-premise edition
- SAP ERP Travel management Goals
- SAP SuccessFactors On-boarding
- SAP SuccessFactors Recruiting
- SAP Cloud Platform Integration Suite, standard edition
- At least one (1) project to manage the Model of Basic Data Linear Technical Fixed (C/M), Supportors, Openings, Cables, Optical Cables etc.) on a high or medium voltage network in a SAP environment.
- One (1) at least one non-linear technical fixed data model management project (Substations (Y/S), Protection Equipment, etc.) on a high or medium voltage network in a SAP environment In the case of an association/consortium of economic operators, the technical and professional competence criterion B.2.1 may be cumulatively covered by its members, provided that the applicant economic operator has participated in 40% or more.
They shall have a project team, with staff sufficient in number and skills to undertake the project, comprising at least the following categories: Category I: Project Management Officers:
- One (1) Project Group Manager
- One (1) Project Team Deputy Project Team Manager and its Deputy should have 100% cumulative employment of the duration of the project. The Project Manager cannot have less than 60% of the duration of the Project. Category B: Senior Experts:
- One (1) Senior Quality Assurance Expert
- Two (2) Senior Business Analyst Experts Aggregate, the two Senior Experts should have experience in analysis/writing business requirements in at least two (2) projects.
- One (1) Senior IT Security Expert
- One (1) Senior System Architect Expert
- One (1) Senior System Engineer
- One (1) Senior Software Engineer
- One (1) Senior Database Expert
- Two (2) Senior ERP Finance Experts Aggregately, the two Senior Experts should have experience in at least two (2) projects in terms of finance module.
- Two (2) Senior ERP Supply Chain/ Procurement/ Sales Experts Cumulatively, the two Senior Experts should have experience in at least two (2) projects regarding the supply chain or procurement or sales module.
- Two (2) Senior Asset Management Experts
- One (1) Senior HR Experts Category C: Experts
- One (1) Junior Quality Assurance Expert
- Two (2) Junior Business Analyst Experts
- Two (2) Junior Software Engineers
- Two (2) Junior Database Experts
- Two (2) Junior ERP Finance Experts
- Two (2) Junior ERP Supply Chain/ Protection/ Sales Experts
- Two (2) Junior Asset Management Experts Of the above members of the project team of the contractor (all categories), there should be members with certified knowledge (Certifications) by the manufacturer of the software offered, in the following operating areas (at least 1 member by area, not by necessity):
- Economic and Accounting Management
- Project Management
- Supply Management
- Supply Chain Management
- Management
- Management
- Warehouse management
- Warehouse/Constructions
- Storage and Management
- Storage and Management
- Storage Technical Work (Asset & Workforce Management)
- Human Resources Management
- Virtualization environments (VMware, OVM)
- Cloud architecture, applications, security
- Servers, Storage
- Backup / Restore In the case of an association/consortium of economic operators, the requirements of criterion B.2.3 may be cumulatively covered by its members. Moreover, each member of the proposed project group cannot cover more than one (1) of the above requested roles.
Economic Operators are required to have: C1. Average annual turnover of the last three (3) management years (2023, 2024 and 2025) or for as long as they are active (in case of less than three years) at least equal to 200 % of the annual budget, not including VAT, i.e. €5.6533,00. Turnover must not be damaged in any use. C2. Credit capacity of at least half the budget (€4.240.000,00) of the project under delegation, without VAT. In the case of an association/consortium of economic operators, sub-criteria C1. & C2. They should be covered by at least one member of the association.
Economic operators involved in the award process of this Convention are required to comply with the following standards, which must also be in force by an accredited Agency:
- ISO 9001:2015 Quality Management System Certificate, or equivalent/newer.
- ISO 27001:2013 Certificate Information Security Management System or equivalent/youth.
- ISO 20000 Information technology / Service management certificate In the case of an association/consortium of economic operators, its members may meet the requirement of this criterion cumulatively.
Economic operators involved in the procedure for concluding this shall be required to have the following certifications:
- Top certification partner of software manufacturer for proposed firewall solution.
- Specialized technical certifications by the manufacturer himself, in the field of OT Security and Secure Networking Firewall, to document his ability to install, customise, manage and support the proposed firewall solution. In the case of an association/consortium of economic operators, B.2.2 may be covered by its members cumulatively.
Bid bond & performance security
What the notice says about securities
2% επί της εκτιμώμενης αξίας, μη συνυπολογιζόμενων τυχόν δικαιωμάτων προαίρεσης και παράτασης της Σύμβασης.
Original language: Greek
Options, renewals, framework
- Renewals: up to 1 time
This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.
6 met · 1 expiring · 2 missing · 1 to check
Conditions in this notice
- ISO 20000certificate in your profile, valid on the bid dateNot in your profile yet
- ISO 27001certificate in your profile, valid on the bid dateNot in your profile yet
- ISO 9001certificate in your profile, valid on the bid dateIn your profile
- Key peopleyour team matched to the required rolesIn your profile
- Minimum turnoverturnover from your financial statements against the thresholdIn your profile
- Insuranceliability policy amount and validity on the bid dateExpires before the deadline
This tender's facts
- Bid depositamount in the tender documents — arrange it before the deadlineNeeds a look
Typical for: Support & maintenance
- Service levels (SLA)response and fix times you can guaranteeIn your profile
- Vendor support accessupdate rights and escalation to the manufacturerIn your profile
- Maintenance referencessimilar maintenance contracts deliveredIn your profile
Registers — checked automatically
- National company registercompany active, representation matchesVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Buyer
ΑΝΕΞΑΡΤΗΤΟΣ ΔΙΑΧΕΙΡΙΣΤΗΣ ΜΕΤΑΦΟΡΑΣ ΗΛΕΚΤΡΙΚΗΣ ΕΝΕΡΓΕΙΑΣ Α.Ε. (ΑΔΜΗΕ Α.Ε.)
- Address
- 104 43 ΑΘΗΝΑ, Greece
- Region (NUTS)
- EL303
- Website
- www.admie.gr
Register identifiers
- Registration no. in the notice
- 1031.F01175.0001
What this buyer bought before
1 IT contract award notices 2025–2025.
ΔΕΑ-524059_2025
Winner: GRID SOLUTIONS HELLAS ΑΝΏΝΥΜΗ ΕΤΑΙΡΕΊΑ ΗΛΕΚΤΡΟΛΟΓΙΚΉ ΕΜΠΟΡΙΚΉ ΚΑΙ ΚΑΤΑΣΚΕΥΑΣΤΙΚΉ ΕΤΑΙΡΕΊΑ (GRID SOLUTIONS HELLAS A.E.)
€1.7mFramework agreement — maximum value
27 Jan 2025
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- www.marketsite.gr
- Platform
Questions & answers
What is the deadline for offers in "DEA-526082_PROVISION OF MAINTENANCE, EXPANSION AND HOSTING SERVICES OF THE ADMIE-CIS INFORMATION SYSTEM"?
Offers are due by 30 Oct 2026, 13:00 CET. The deadline for offers was changed once: from 21 Oct 2026, 13:00 CEST to 30 Oct 2026, 13:00 CET. The newest notice applies.
What is the estimated value?
The estimated value published in the notice is €8.5m.
Who is the buyer?
ΑΝΕΞΑΡΤΗΤΟΣ ΔΙΑΧΕΙΡΙΣΤΗΣ ΜΕΤΑΦΟΡΑΣ ΗΛΕΚΤΡΙΚΗΣ ΕΝΕΡΓΕΙΑΣ Α.Ε. (ΑΔΜΗΕ Α.Ε.) (ΑΘΗΝΑ, Greece).
Where and how do I submit an offer?
Offers are submitted electronically on https://www.marketsite.gr.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 30 Oct 2026, 02:57 CET.