Maintenance and Technical Support Services for ΟΠΣ-eServices, for a period of 12 months, for the Public Employment Service (Δ.ΥΠ.Α.), with an estimated expenditure of 305.000,00€ plus VAT 24%, i.e. 378.200,00 € including VAT.
At a glance
ΔΗΜΟΣΙΑ ΥΠΗΡΕΣΙΑ ΑΠΑΣΧΟΛΗΣΗΣ (ΑΛΙΜΟΣ, Greece) is tendering: Maintenance and Technical Support Services for ΟΠΣ-eServices, for a period of 12 months, for the Public Employment Service (Δ.ΥΠ.Α.), with an estimated expenditure of 305.000,00€ plus VAT 24%, i.e. 378.200,00 € including VAT.. Offers are due 21 Dec 2026, 14:00 CET. Estimated value €305,000, 12-month contract, 2 lots.
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Translated from the official notice. The original text is the legally binding one.
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Key facts
- Deadline
- €305,000
- Estimated value
- 12 months
- Duration
- Open procedure
- Procedure
- 9 Nov 2026
- Published
- 775864-2026
- Notice number
- Systems support services (72253200)
- Main CPV
- EL304
- Place of performance (NUTS)
- 2
- Lots
- not allowed
- Variant offers
- Greek
- Language of offers
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for offers
Opening of offers
What the buyer wants
The purpose of the contract is the Maintenance and Technical Support Services in ICP-eServices, of a duration of 12 months for the Public Employment Service (IPA), of a budgeted expenditure of 305,000,00€ more VAT 24%, i.e. 378,200,00 € plus VAT. The services provided are classified under the following codes in the Common Public Procurement Dictionary (CPV) : 72253200-5.
Tenders shall be submitted for all the services of the contract in accordance with the technical specifications of the Service and attached tables and the award of the contract shall be made to a contractor. The duration of the contract is set at 12 (12) months and starts from the date of its signature. The contract will be awarded on the basis of the criterion of the most economically advantageous offer, based on price.
CPV codes
- 72253200Systems support servicesmain
Lots (2)
The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.
Lot 1
- Estimated value:
- €305,000
- Duration:
- 12 months
Lot 2Section 1
- Estimated value:
- €305,000
- Duration:
- 12 months
- CPV:
- 72253200 · Systems support services
The purpose of the contract is the Maintenance and Technical Support Services in ICP-eServices, of a duration of 12 months for the Public Employment Service (IPA), of a budgeted expenditure of 305,000,00€ more VAT 24%, i.e. 378,200,00 € plus VAT. The services provided are classified under the following codes in the Common Public Procurement Dictionary (CPV) : 72253200-5. Tenders shall be submitted for all the services of the contract in accordance with the technical specifications of the Service and attached tables and the award of the contract shall be made to a contractor. The duration of the contract is set at 12 (12) months and starts from the date of its signature. The contract will be awarded on the basis of the criterion of the most economically advantageous offer, based on price.
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
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1 met · 1 expiring · 1 missing · 3 to check
This tender's facts
- 2 lotschoose the lots you can deliver and price each oneNeeds a look
- Who wins at this buyerrecently: COSMOS BUSINESS SYSTEMS ΣΥΣΤΗΜΑΤΑ ΠΛΗΡΟΦΟΡΙΚΗΣ ΚΑΙ ΤΗΛΕΠΙΚΟΙ, ΕΝΩΣΗ ΕΤΑΙΡΕΙΩΝ ΕΥ-BRIGHT — 3 different winners in the last 3 awardsNeeds a look
Typical for: Support & maintenance
- Service levels (SLA)response and fix times you can guaranteeIn your profile
- Vendor support accessupdate rights and escalation to the manufacturerExpires before the deadline
- Support team and on-callqualified staff for the required hoursNot in your profile yet
- Maintenance referencessimilar maintenance contracts deliveredNeeds a look
Registers — checked automatically
- National company registercompany active, representation matchesVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Buyer
ΔΗΜΟΣΙΑ ΥΠΗΡΕΣΙΑ ΑΠΑΣΧΟΛΗΣΗΣ
- Address
- ΕΘΝΙΚΗΣ ΑΝΤΙΣΤΑΣΕΩΣ 8, 174 56 ΑΛΙΜΟΣ, Greece
- Region (NUTS)
- EL304
- Website
- www.dypa.gov.gr
Register identifiers
- Registration no. in the notice
- 1032.E00445.0001
What this buyer bought before
3 IT contract award notices 2023–2026, €5.8m in total.
Προμήθεια και εγκατάσταση νέου εξοπλισμού 49 εργαστηρίων ΕΕΚ
Winner: COSMOS BUSINESS SYSTEMS ΣΥΣΤΗΜΑΤΑ ΠΛΗΡΟΦΟΡΙΚΗΣ ΚΑΙ ΤΗΛΕΠΙΚΟΙΝΩΝΙΩΝ ΑΝΩΝΥΜΗ ΕΜΠΟΡΙΚΗ ΚΑΙ ΒΙΟΜΗΧΑΝΙΚΗ ΕΤΑΙΡΕΙΑ · 1 bid
€4.2m
10 Mar 2026
ΣΥΜΒΑΣΗ ΓΙΑ ΤΕΧΝΙΚΗ ΥΠΟΣΤΗΡΙΞΗ ΣΤΗΝ ΠΑΡΑΚΟΛΟΥΘΗΣΗ ΥΛΟΠΟΙΗΣΗΣ ΠΑΡΕΜΒΑΣΕΩΝ REBRANDING ΤΩΝ ΚΠΑ2
Winner: ΕΝΩΣΗ ΕΤΑΙΡΕΙΩΝ ΕΥ-BRIGHT · 1 bid
€768,000
20 Mar 2025
Greece-Athens: Operating system enhancement software package
Winner: IRON MOUNTAIN HELLAS Α.Ε. · 4 bids
€800,000
23 May 2023
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- portal.eprocurement.gov.gr
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Maintenance and Technical Support Services for ΟΠΣ-eServices, for a period of 12 months, for the Public Employment Service (Δ.ΥΠ.Α.), with an estimated expenditure of 305.000,00€ plus VAT 24%, i.e. 378.200,00 € including VAT."?
Offers are due by 21 Dec 2026, 14:00 CET.
What is the estimated value?
The estimated value published in the notice is €305,000.
Who is the buyer?
ΔΗΜΟΣΙΑ ΥΠΗΡΕΣΙΑ ΑΠΑΣΧΟΛΗΣΗΣ (ΑΛΙΜΟΣ, Greece).
Where and how do I submit an offer?
Offers are submitted electronically on portal.eprocurement.gov.gr.
Is the contract divided into lots?
Yes, into 2 lots.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 11 Nov 2026, 00:24 CET.