Development and implementation of AI-supported visitor guide

Westfälischer Zoologischer Garten Münster GmbHMünster, GermanyNotice 604760-2026

At a glance

Westfälischer Zoologischer Garten Münster GmbH (Münster, Germany) is tendering: Development and implementation of AI-supported visitor guide. Offers are due 5 Oct 2026, 09:00 CEST. Bidders must show, among other things: references, key people.

5 Oct 2026, 09:00 CEST
Deadline
Negotiated with call
Procedure
Custom software development services (72230000)
Main CPV
2 Sept 2026
Published

Translated from the official notice. The original text is the legally binding one.

What the buyer wants

AI technology is at the heart of the SKADI project. As a digital system, it should contain functions such as accessible communication and precise navigation in the smallest space. In addition to strengthening accessibility and digitalization, the system contributes through its function as a digital learning platform to convey important topics such as sustainability and species protection – on a regional and international basis. Furthermore, the system uses artificial intelligence and machine learning algorithms to analyze user behavior and propose suitable experiences based on preferences and current location data. In addition, by integrating the specifically mentioned sources, the system enables the networking of tourist / natural history offers. Users can not only receive individual information about animal species, habitats, protected areas and events, but also design themselves via the digital guide.

Gegenstand der Dienstleistung ist die Konzeption, Entwicklung, Implementierung, Inbetriebnahme sowie die Erstoptimierung eines KI-gestützten, multimodalen Besucher-Guides für den Einsatz im touristischen Besucherbetrieb der Westfälischer Zoologischer Garten Münster GmbH. Die Leistung des Auftragnehmers umfasst den vollständigen Projektlebenszyklus von der Konzeption über Entwicklung, Pilotierung und Rollout bis hin zum produktiven Betrieb einschließlich Support-, Monitoring-, Sicherheits-, Optimierungs- und Betriebsleistungen.

Technologies named

  • artificial intelligence
  • machine learning
What a bidder needs

Can you bid? Your readiness check

These are the conditions this notice asks bidders to prove. In SalesDots each one is checked against your company profile: certificates with their validity dates, delivered references and your people.

Example company profile
  • References

    Similar contracts delivered before

    In your profile
  • Key people

    data scientist · developer

    Not in your profile yet

Detected automatically in the published notice. Always confirm against the tender documents.

Check it against my company
Show the notice text (2)

Quality and comparability of the two reference projects explicitly named by the applicant as relevant for evaluation - max 70 points

Proven professional and technical expertise for the advertised service - max 30 points

What this buyer bought before

Recent IT contracts awarded by the same buyer, from published award notices.

No earlier IT award by this buyer is published yet.

Win it with SalesDots

Read the documents for you

SalesDots fetches the tender documents (or takes your upload when a platform does not allow it) and answers the two questions that matter first: what the buyer wants built, and what you must prove to take part, each with the exact quote and page.

Analyse documents

Match it with your profile

Every certificate, reference and role is checked against your company: green when you have it, amber when it expires before the deadline, grey when it needs a look.

Check my fit

Prepare your response

Turn the conditions into a bid checklist with owners and due dates, draft the questions to the buyer and keep the team on one plan.

Start a response

Never miss a change

Track the deadline, amendments and answers to clarification questions, and get similar tenders and re-tenders before they are published.

Track this tender

Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform.