Financial Management and Human Resources Management System for Mental Health Units

ΚΟΙΝΩΝΙΑ ΤΗΣ ΠΛΗΡΟΦΟΡΙΑΣ Μ.Α.Ε. (ΚτΠ ΜΑΕ)ΚΑΛΛΙΘΕΑ, GreeceNotice 779323-2026 · Reference number: «Σύστημα Οικονομικής Διαχείρισης και Διαχείρισης Ανθρώπινου δυναμικού των μονάδων Ψυχικής Υγείας»

At a glance

ΚΟΙΝΩΝΙΑ ΤΗΣ ΠΛΗΡΟΦΟΡΙΑΣ Μ.Α.Ε. (ΚτΠ ΜΑΕ) (ΚΑΛΛΙΘΕΑ, Greece) is tendering: Financial Management and Human Resources Management System for Mental Health Units. Offers are due 9 Dec 2026, 13:00 CET. Estimated value €1.4m, 16-month contract. Bidders must show, among other things: ISO 14001, ISO 27001, ISO 9001, minimum turnover, insurance, bid deposit.

Official noticeTender documents

Already a customer? Open it in the app

Translated from the official notice. The original text is the legally binding one.

Free · no account

Get tenders like this one by e-mail

Similar tenders (Software development · Greece) once a week, only when there are new ones. No account.

Company address only. We do not accept Gmail, Outlook, WP or similar mailboxes.

Key facts

Deadline
€1.4m
Estimated value
16 months
Duration
Open procedure
Procedure
10 Nov 2026
Published
779323-2026
Notice number
«Σύστημα Οικονομικής Διαχείρισης και Διαχείρισης Ανθρώπινου δυναμικού των μονάδων Ψυχικής Υγείας»
Reference number
Software development services (72262000)
Main CPV
EL303
Place of performance (NUTS)

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Deadline for questions

  2. Notice published

  3. Deadline for offers

  4. Opening of offers

What the buyer wants

The purpose of the contract is the development and operation of a single ERP system to be used by all bodies that establish and operate Mental Health Units as defined in Article 11 of Law 2716/99. The system will be an online digital application supervised and sponsored by the Ministry of Health. Mental Health Units (N.P.Y.) are distinguished in two main categories:

  • Units that establish and operate N.P.E.: These include urban nonprofit corporations (AMKEs), unions and other bodies under article 11 of Law 2716/99.
  • Units which establish and operate DSS: These include Day Centers, Psychosocial Rehabilitation Units (households, hostels, protected apartments, etc.), Mobile Mental Health Units and other service providers. The project will develop a digital system to improve the management of Mental Health Structures, with two main sections:
  • Economic Management and Monitoring: o Recording, monitoring and analysis of economic data. o Budget and expenditure management. o Submission of real-time analytical expenses.
  • Facility for budget implementation control and targeted controls by the Ministry of Health. o Human Resources Management: o Personnel monitoring and management. o Coverage of organizational and operational needs of a multi-sectoral group. o Management of specialties, scientific responsibility and participation in actions. o Improve staff skills through education and experience. [paragraph 1.3 & ANNEX I to the Declaration]

CPV codes

  • 72262000Software development servicesmain
  • 72000000IT services: consulting, software development, Internet and support
  • 80533100Computer training services

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • CertificatesISO 14001 · ISO 27001 · ISO 9001
  • Minimum turnoverMinimum annual turnover or financial standing
  • InsuranceProfessional or liability insurance
  • Bid depositA deposit or guarantee with the offer

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (4)

Economic operators involved in the procedure for the conclusion of this procedure are required to carry out a professional activity related to the subject matter of the services to be provided. Economic operators established in a Member State of the European Union are required to be registered in one of the professional or commercial registers kept in their State of establishment or to satisfy any other requirement set out in Annex XI to Appendix I to Law 4412/2016.

Where economic operators are required to have a specific authorisation or to be members of a particular organisation in order to be able to provide the relevant service in their home country, the contracting authority may ask them to demonstrate that they have such authorisation or that they are members of that organisation or invite them to make a sworn declaration before a notary regarding the exercise of that profession.

In the case of economic operators established in a Member State of the European Economic Area (EEA) or in third countries which have joined the GPA, or in third countries which do not fall under the previous indent and have concluded bilateral or multilateral agreements with the Union on procurement procedures, they are required to be registered in their respective professional registers.

Economic operators established in Greece must be registered in the relevant professional register, provided that, under the legislation in force, they are required to register for the service to be awarded. In the case of an association of economic operators, the suitability for professional activity shall be required to be covered by at least one member of the association. (paragraph 2.2.4 of the Declaration).

Economic operators involved in the procedure for concluding this shall be required to have an average general annual turnover for the last three (3) financial years or, the financial uses in which the economic operator operates, if less than three (2023-2024-2025) at least equal to two hundred per cent (200%) of the estimated value of this contract not including VAT and options. In the case of an association of economic operators, the above requirements shall be cumulatively covered by the members of the association. (paragraph 2.2.5 of the Declaration).

Economic operators involved in the process of conclusion of the present are required to have the appropriate documented and proven professional capacity in the implementation of projects of a similar size and complexity with the project to be awarded. In particular, it is necessary that during the last three (3) years* from the closing date of submission of tenders they have successfully completed:

  • Two (2) or more development projects and/or supply and customization of the application of financial management of corresponding complexity to organisations with national scope in countries or countries of the European Union. At least one of the projects must have a budget equal to at least fifty percent (50%) of the budget of this project without VAT and without options.
  • Two (2) or more development and/or customisation projects, installation and operation of staff management of corresponding complexity, implemented in organisations with national scope in countries or countries of the European Union. At least one of the projects must have a budget equal to at least forty percent (40%) of the budget of this project without VAT and without options
  • Two (2) or more health systems development or supply projects, each of which includes the system's entry into service in at least twenty (20) health services units in at least two (2) different health regions. Each project must have a budget equal to at least fifty percent (50%) of the budget of this project without VAT and without options.In the case of an association of economic operators, the above requirements shall be cumulatively covered by the members of the association. * In order to ensure a satisfactory level of competition, account may be taken of elements of contracts carried out before the last three years and not more than five (5) years from the date of the tender. (paragraph 2.6.1 of the Declaration) The economic operators involved in the process of conclusion of the present are required to have a project team with executives sufficient in number and skills to undertake the project, in accordance with paragraph 2.2.6.2 of the Declaration.

Economic operators involved in the process of conclusion of the present are required to comply with:

  • Quality Management System Certificate according to ISO 9001:2015 or equivalent in force to fields of application for the development of medical software.
  • Environmental management system certificate according to ISO 14001:2015 or equivalent in force to fields of application the development of medical software.
  • Information security management certificate according to ISO 27001:2022 or equivalent in force with application fields / development of medical software / medical software support / Personal data management.
  • Anti-borrowing management system certificate according to ISO 37001:2016 or equivalent in force with application fields/development of medical software/ support medical software.The contracting authority shall recognise equivalent certificates issued by bodies accredited by equivalent organisations. (b) is accredited by a national accreditation body which is not established in a Member State of the European Union and is a member of the European Accreditation Multilateral Agreement (EA MLA) or the International Laboratory Accreditation Cooperation (ILAC) or the International Accreditation Forum Multilingual Recognition Agreement (IAF MRA)’ accreditation, which is also established in other Member States, in accordance with Regulation 765/2008.The Contracting Authority shall also accept other evidence of equivalent quality assurance measures, provided that the economic operator concerned has not been able to obtain those certificates within the relevant time limits for reasons for which it is not responsible, provided that the economic operator demonstrates that the proposed quality assurance measures meet the required quality assurance standards.Finally, in the case of an association of economic operators, the requirements of paragraph 2.2.7 may be cumulatively covered by the members of the association. (paragraph 2.2.7 of the Declaration).

Bid bond & performance security

What the notice says about securities

Για την έγκυρη συμμετοχή στη διαδικασία σύναψης της παρούσας σύμβασης, κατατίθεται από τους συμμετέχοντες οικονομικούς φορείς (προσφέροντες), εγγυητική επιστολή συμμετοχής, σύμφωνα με το αντίστοιχο υπόδειγμα στο «ΠΑΡΑΡΤΗΜΑ VIII – Υποδείγματα Εγγυητικών Επιστολών» της Διακήρυξης [παρ. 2.2.2.1. της Διακήρυξης]

Original language: Greek

Options, renewals, framework

  • Options: foreseen
EXAMPLE — not a result for your companyCan you bid? Your readiness check

This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.

4 met · 1 expiring · 1 missing · 6 to check

Conditions in this notice

  • ISO 14001certificate in your profile, valid on the bid dateExpires before the deadline
  • ISO 27001certificate in your profile, valid on the bid dateNot in your profile yet
  • ISO 9001certificate in your profile, valid on the bid dateIn your profile
  • Minimum turnoverturnover from your financial statements against the thresholdNeeds a look
  • Insuranceliability policy amount and validity on the bid dateIn your profile

This tender's facts

  • Bid depositamount in the tender documents — arrange it before the deadlineNeeds a look
  • Priceyour price against past winning bidsNeeds a look
  • Who wins at this buyerrecently: ΤΙΠΟΥΚΕΙΤΟΣ Ι.Κ.Ε., ΟΡΓΑΝΙΣΜΟΣ ΤΗΛΕΠΙΚΟΙΝΩΝΙΩΝ ΤΗΣ ΕΛΛΑΔΟΣ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ — 6 different winners in the last 6 awardsNeeds a look

Typical for: Software development

  • Delivery teamproject manager, analyst, developers and testers availableIn your profile
  • Similar systems builtreferences from comparable software projectsIn your profile
  • Digital accessibility (WCAG 2.1)often required for public-sector systemsNeeds a look
  • Copyright and source codetransfer of rights or a licence on the buyer's termsNeeds a look

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Free · no account

Get tenders like this one by e-mail

New tenders like this one (Software development · Greece), once a week and only when there are new ones.

Company address only. We do not accept Gmail, Outlook, WP or similar mailboxes.

Free check · 10 seconds

Does your company fit this tender?

Enter your tax number. We compare your public contract history with this tender — no account needed.

Company address only. We do not accept Gmail, Outlook, WP or similar mailboxes.

Award criteria

The full criteria and their weights, as published in the notice.

  • Quality20%

    Α. Αντίληψη του Έργου, Γενικές Αρχές & Οριζόντιες Απαιτήσεις

  • Quality50%

    Β. Λειτουργικές Απαιτήσεις

  • Quality20%

    Γ. Προσφερόμενες Υπηρεσίες

  • Quality10%

    Δ. Μεθοδολογία Οργάνωσης/Διοίκησης και Υλοποίησης Έργου

  • Price

    Λi = 80* ( Βi / Βmax ) + 20* (Kmin/Ki)

Buyer

ΚΟΙΝΩΝΙΑ ΤΗΣ ΠΛΗΡΟΦΟΡΙΑΣ Μ.Α.Ε. (ΚτΠ ΜΑΕ)

Address
Λ. ΣΥΓΓΡΟΥ 194, 17671 ΚΑΛΛΙΘΕΑ, Greece
Region (NUTS)
EL303

Register identifiers

Registration no. in the notice
1053.E00553.0001

What this buyer bought before

136 IT contract award notices 2021–2026, €1.1bn in total.

  • «Παροχή υπηρεσιών φιλοξενίας, υποστήριξης και επέκτασης υφιστάμενων πληροφοριακών συστημάτων & υλοποίηση των απαιτούμενων διαλειτουργικοτήτων τόσο μεταξύ των π…

    Winner: ΤΙΠΟΥΚΕΙΤΟΣ Ι.Κ.Ε. · 1 bid

    €289,600

    2 Sept 2026

  • «Σύστημα ασύρματης επικοινωνίας για το Πυροσβεστικό Σώμα και τον Εθνικό Μηχανισμό Διαχείρισης Κρίσεων και Αντιμετώπισης Κινδύνων (Nat-CHAMM)».

    Winner: ΟΡΓΑΝΙΣΜΟΣ ΤΗΛΕΠΙΚΟΙΝΩΝΙΩΝ ΤΗΣ ΕΛΛΑΔΟΣ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ · 1 bid

    €35.7m

    31 Aug 2026

  • «Ψηφιακές εφαρμογές Πολιτικής Προστασίας και συναφείς υπηρεσίες»

    Winner: UniSystems Συστήματα Πληροφορικής Μονοπρόσωπη Ανώνυμη Εμπορική Εταιρεία · 2 bids

    €8.5m

    7 Jul 2026

  • «Υπηρεσίες Επέκτασης και Υποστήριξης του συστήματος διαχείρισης ραντεβού και εκτέλεσης εμβολιασμών για την εφαρμογή νέων διαδικασιών εμβολιασμού, στο πλαίσιο τ…

    Winner: CHOOSE ΑΝΩΝΥΜΟΣ ETAIΡΕΙΑ ΟΛΙΚΗΣ ΕΠΙΚΟΙΝΩΝΙΑΣ +2 more contractors · 1 bid

    €5.4m

    30 Jun 2026

  • «Επέκταση λειτουργικότητας της εφαρμογής έξυπνων κινητών συσκευών “Ψηφιακός Πολίτης” για τις ανάγκες της Κυπριακής Δημοκρατίας»

    Winner: COGNITY ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ ΑΝΑΠΤΥΞΗΣ, ΥΠΟΣΤΗΡΙΞΗΣ ΚΑΙ ΕΜΠΟΡΙΑΣ ΠΡΟΪΟΝΤΩΝ ΥΛΙΚΟΥ(HARDWARE), ΛΟΓΙΣΜΙΚΟΥ(SOFTWARE), ΤΗΛΕΠΙΚΟ… +2 more contractors · 1 bid

    €720,500

    3 Jun 2026

  • Εθνικό Δίκτυο Τηλεϊατρικής (ΕΔΙΤ)" με Κωδικό ΟΠΣ ΤΑ 5158648

    Winner: COSMOS BUSINESS SYSTEMS ΣΥΣΤΗΜΑΤΑ ΠΛΗΡΟΦΟΡΙΚΗΣ ΚΑΙ ΤΗΛΕΠΙΚΟΙΝΩΝΙΩΝ ΑΝΩΝΥΜΗ ΕΜΠΟΡΙΚΗ ΚΑΙ ΒΙΟΜΗΧΑΝΙΚΗ ΕΤΑΙΡΕΙΑ +1 more contractors · 3 bids

    €7.3m

    3 Jun 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

Questions & answers

What is the deadline for offers in "Financial Management and Human Resources Management System for Mental Health Units"?

Offers are due by 9 Dec 2026, 13:00 CET.

What is the estimated value?

The estimated value published in the notice is €1.4m.

Who is the buyer?

ΚΟΙΝΩΝΙΑ ΤΗΣ ΠΛΗΡΟΦΟΡΙΑΣ Μ.Α.Ε. (ΚτΠ ΜΑΕ) (ΚΑΛΛΙΘΕΑ, Greece).

Where and how do I submit an offer?

Offers are submitted electronically on http://www.promitheus.gov.gr/.

How are offers scored?

quality 20%, quality 50%, quality 20%, quality 10%, price.

Which procedure is used?

Open procedure.

Win it with SalesDots

Read the documents for you

SalesDots fetches the tender documents (or takes your upload when a platform does not allow it) and answers the two questions that matter first: what the buyer wants built, and what you must prove to take part, each with the exact quote and page.

Analyse documents

Match it with your profile

Every certificate, reference and role is checked against your company: green when you have it, amber when it expires before the deadline, grey when it needs a look.

Check my fit

Prepare your response

Turn the conditions into a bid checklist with owners and due dates, draft the questions to the buyer and keep the team on one plan.

Start a response

Never miss a change

Track the deadline, amendments and answers to clarification questions, and get similar tenders and re-tenders before they are published.

Track this tender

Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 10 Nov 2026, 02:59 CET.