Framework agreement for the procurement of consulting and support services for the establishment and further development of city-wide data governance in Hamburg
At a glance
Freie und Hansestadt Hamburg, vertreten durch die Senatskanzlei, Amt für IT und Digitalisierung (Hamburg, Germany) is tendering: Framework agreement for the procurement of consulting and support services for the establishment and further development of city-wide data governance in Hamburg. Offers are due 30 Nov 2026, 10:00 CET. 24-month contract. Bidders must show, among other things: references, security clearance.
Published on:TEDBekanntmachungsservice (DÖE)
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Translated from the official notice. The original text is the legally binding one.
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Key facts
- Deadline
- not published
- Estimated value
- 24 months
- Duration
- Negotiated with call
- Procedure
- 30 Oct 2026
- Published
- 756060-2026
- Notice number
- Freie und Hansestadt Hamburg_14.0014
- Reference number
- IT services: consulting, software development, Internet and support (72000000)
- Main CPV
- DE600
- Place of performance (NUTS)
- not allowed
- Variant offers
- German
- Language of offers
The buyer did not publish an estimated value in the notice.
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for questions
Deadline for offers
What the buyer wants
1. Purpose of procurement: The client intends to procure consulting and support services for the establishment, operationalization and further development of Hamburg-wide data governance. The subject of the services is the technical, methodological and project-related support of the client in the further development of structures, processes, standards, methods and instruments for a strategic, responsible, legally secure and usage-oriented handling of data within the Hamburg administration.
The services are intended in particular to make data stocks more transparent, to improve their quality and usability, to promote the exchange of data and the reuse of appropriate data, and to provide a uniform basis for data management, data classification, metadata management and data-related decision-making processes. The consultation takes place in a dynamic transformation environment.
The contractor therefore supports the client not only in the conceptual elaboration, but - as far as requested - also in the practical testing, introduction, communication and further development of the elaborated approaches in selected areas of the Hamburg administration. Initial situation and strategic context: Hamburg-wide data governance forms the organizational and methodological foundation for data-related administration projects.
It creates the conditions for data to be able to be found, understood, reliable, adequately protected and, as far as technically and legally permissible, usable across organisational boundaries. Data governance is closely related to the client’s data strategy and data management. In particular, its task is to transform strategic objectives and guidelines into applicable regulations, role models, processes, standards and work aids and to support their practical application within the administration. The relevant fields of action include in particular:
- data ethics,
- data culture,
- roles and data competence,
- data documentation,
- data networking and data integration,
- data architecture and data modeling,
- legal framework,
- data quality,
- data use and
- data sovereignty. An essential tool for supporting data governance is the so-called data map. As an administrative metadata platform, this should create transparency about which institutions collect and maintain which data, which key figures and reports are based on this data and which systems and procedures are used.In particular, the data map is intended to support data inventories, the production of a uniform and comprehensible data basis for key figures, legal impact assessments and the identification of potential for administrative data use and in the sense of the once-only principle.Objective of commissioning: The aim of commissioning is to support the client through needs-oriented consulting and support services in the gradual establishment, operationalization and further development of Hamburg-wide data governance.
For this purpose, the contractor should in particular support the client in developing a consistent target image for Hamburg-wide data governance; - to translate strategic guiding principles into concrete regulations, roles, processes, standards, methods and work aids; - make data stocks, data flows, responsibilities and usage contexts more transparent; - systematically develop data quality, data classification and data documentation;
- further develop data governance tools, in particular the data map, methodologically and conceptually; - to test developed approaches in selected specialist authorities or other pilot areas and to accompany their implementation methodically; involve relevant stakeholders within the administration and support interdisciplinary coordination processes; - to develop robust and controllable decision-making bases for the responsible management levels;
to promote the acceptance and sustainable anchoring of a responsible and data-oriented way of working within the administration. The consulting and support services are aime…
CPV codes
- 72000000IT services: consulting, software development, Internet and supportmain
- 72220000Systems and technical consultancy services
- 72250000System and support services
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
Conditions in the notice
- ReferencesSimilar contracts delivered before
- Security clearanceSecurity clearance or background checks
Detected automatically in the published notice. Always confirm against the tender documents.
Show the notice text (3)
Company-related reference projects: The applicant must submit at least one (1) suitable company-related reference project on previously executed consulting and support services in the area of the establishment and / or further development of data governance. [The company-related reference projects may correspond to the personal reference projects of the project team.] The company-related reference project must meet the following minimum requirements:
- The company-related reference project must have included the provision of consulting and support services in the area of the establishment and / or further development of data governance.The services provided under the enterprise reference project shall have comprised at least five (5) of the following sub-areas (sub-areas 1 to 11): (o) sub-area 1: development or further development of a target image, strategic guiding principles or data governance strategy; Part 2: Development or further development of roles, responsibilities and decision-making structures in the context of data governance;(o) sub-area 3: development or further development of data management policies, processes, standards, methods or work tools; sub-area 4: data classification, data documentation or metadata management; (o) sub-area 5: development or further development of approaches and measures to ensure and improve data quality; (o) sub-area 6: creating transparency on data stocks, data flows, responsibilities or usage contexts;sub-area 7: support for data networking, data integration or data use; Part 8: Consideration and implementation of legal requirements related to data governance; Part 9: Testing, implementation or further development of data governance structures in organisations or individual areas of the organisation;Part 10: Involvement of relevant stakeholders and design and moderation of workshops or comparable participation and coordination formats; o Part 11: Development of decision-making bases or recommendations for action for management or control levels.A sub-area shall only be considered as one of the five sub-areas specified (5) to meet the minimum requirement if the reference recipient has provided the advisory and support services underlying the sub-area in question to an extent of at least one (1) person day. Services with a lower time scale are not taken into account when meeting the minimum requirement.The applicant shall indicate in Appendix 206 "Enterprise-related reference projects" which of the aforementioned sub-areas were provided within the specified enterprise-related reference project. The five (5) specified sub-areas must have been provided in full by the reference subscriber himself. The provision of services by other members of a consortium, subcontractors or other third parties does not meet this minimum requirement.
- Delivery period
- The specified sub-areas must have been provided and completed completely within the period between 01.01.2022 and the expiry of the participation period in the present procurement procedure. For each of the specified sub-areas, the start date (commencement of activity) and end date (termination of activity) shall be provided in the format dd.mm.yyyy; the dates shall in principle be given in the format dd.mm.yyyy.If compliance with the respective minimum requirement can also be clearly established on the basis of the indication of month and year, the indication of month and year (MM.YYYY) is also sufficient for both the start and the end of the respective performance phase.
Parts whose service provision is not yet completed by the end of the period for participation shall not be taken into account in the examination of the minimum requirement. The company-related reference project may have already started before 01.01.2022 and may continue at the end of the participation period in the present procurement procedure. Relevantly, the sub-areas specified to meet the minimum requirement have each been fully completed within the specifi…
Start of the continuation (Part 1) ***: In order to ensure sufficient competition, it is pointed out that relevant services that date back more than three (3) years are also taken into account (see § 46 para 3 no. 1 Hs. 2 VgV); because the period from 01.01.2022 until the end of the participation period is more than 36 months and 0 days. This is to ensure sufficient competition, in particular because it gives candidates and the contracting entity the same understanding of the relevant period of service.
If an applicant/candidate community cannot specify at least one (1) suitable company-related reference project that meets the established (minimum) requirements (cumulatively), this leads to the exclusion of the application for participation. In this respect, it would not be possible to demand it.
In the case of consortia of candidates/tenderers, at least one (1) appropriate business-related reference project shall be indicated in total; in addition, it must be clear which services have been provided in which reference project which member of the applicant / bidding community. Only those company-related reference projects of the members of the applicant/tendering community that meet the minimum requirements are attributed to the applicant/tendering community.
Proper information: A transmission of negligent or intentionally misleading information can be proven § 124 Abs. 1 no. 9 lit. c of the Act against Restrictions of Competition (GWB) lead to the exclusion of procurement procedures by contracting authorities. Note: The above requirements are minimum requirements for the company-related reference projects.
The applicant, the applicant community and, where relevant, the granting subcontractor shall use Appendix 206 "Company-related reference projects" for this declaration. The applicant / the representative member of the applicant community has to submit this annex completed as part of the participation application. Selection criteria: The applicant must specify at least one (1) suitable company-related reference project with the application for participation.
For the selection evaluation, a maximum of four (4) enterprise-related reference projects are considered per applicant. If an applicant submits more than four (4) enterprise-related reference projects, only the first four (4) reference projects shall be considered in the order in which they are listed in Appendix 206 "Enterprise-related reference projects". Further reference projects are not considered in the selection evaluation.
If more than five (5) suitable candidates have submitted a request to participate, the client will select the candidates admitted to the tendering and negotiation phase on the basis of the following selection criteria: Selection criterion 1: Remuneration received for the contract value - EUR (net) for the advisory and support services provided between 01.01.2022 and the expiry of the participation period in the five (5) or more specified sub-areas: >= 350.000,- EUR (net) = 5 points; = 150.000,- EUR (net) (minimum requirement) = 0 points; <i> 150.000,- EUR (net) = No suitable reference project.
If the contract value (net) for the consulting and support services provided between 01.01.2022 and the expiry of the participation period in the at least five (5) specified sub-areas is between 150,000, - EUR (net) and 350,000, - EUR (net), the points are awarded by interpolation, mathematically rounded to two decimal places. Example: For a contract value (net) of the company-related reference project EUR 250,000 (net), the bidder receives 2.50 points.
Selection criterion 2: Number of sub-areas covered: The number of sub-areas covered by the enterprise-related reference project is evaluated in accordance with sub-areas 1 to 11 above. Number of sub-areas covered: 11 sub-areas = 6 points; 10 parts = 5 points; 9 parts = 4 points; 8 parts = 3 points; 7 parts = 2 points; 6 sub-areas = 1 point; 5 sub-areas (minimum requirement) = 0 points; less than 5 sub-are…
Start of continuation (Part 2)***: The applicant, the applicant community and, where relevant, the subcontractor providing the qualification shall use Appendix 206 "Company-related reference projects" for this declaration. The applicant / the representative member of the applicant community has to submit this annex completed as part of the participation application.
In the event that, after evaluating the requests to participate on the basis of the above selection method, several applicants/applicant associations with a point tie are located in one of the rear ranks and the client wishes to invite a certain number of applicants to submit an offer, the lot decides under indirect notarial supervision which of these applicants/applicant associations is invited to submit an initial offer so that the certain number is not exceeded.
If there is more than the minimum number of candidates for which there are no grounds for exclusion and who have submitted a formally correct (appropriate) request to participate in accordance with the minimum requirements, the contracting entity reserves the right, for reasons of competition, to admit more than the planned minimum number of candidates to the tender and negotiation phase.
If the number of suitable applicants is less than the minimum number of three (3), the client reserves the right to continue the award procedure by inviting the applicants who have the required suitability and meet the minimum requirements (§ 51 para 3 sentence 2 VgV). End of continuation (Part 2)***.
Options, renewals, framework
- Framework agreement without reopening of competition
- Up to 4 contractors in the framework
- Options: foreseen
- Renewals: up to 2 times, 12 months each
This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.
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Conditions in this notice
- Referencessimilar contracts from your history matched to the conditionIn your profile
- Security clearanceclearance level of the people you proposeNeeds a look
This tender's facts
- Framework agreementup to 4 suppliers — orders are placed during the agreementNeeds a look
- 2. Execution concept — 70% of the scoreevidence ready for this award criterionNeeds a look
- 1. Personal experience of the project team — 30% of the scoreevidence ready for this award criterionIn your profile
- Priceyour price against past winning bidsNeeds a look
Typical for: IT consulting
- Named expertsCVs with the required experienceNot in your profile yet
- Independenceno conflict of interest with vendors in scopeIn your profile
- Method and work planapproach that answers the buyer's questionsIn your profile
Registers — checked automatically
- Handelsregistercompany active, managing directors matchVerified
- Transparenzregister (beneficial owners)entry matches the shareholdersVerified
- Wettbewerbsregister (exclusions)no entry that excludes you from public contractsVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Award criteria
The full criteria and their weights, as published in the notice.
- 1. Personal experience of the project team30%
1. Personal experience of the project team: The personal experience of the project team is evaluated on the basis of personal reference projects. The project team must consist of the following persons to be named by the bidder, each offered for the role defined below: - Role 1.a.: Data Governance Project Manager, core tasks: overall responsibility for planning, managing, and implementing the project; coordination of project participants; schedule and quality management; communication and reporting to the client; - Role 1.b.: Deputy Data Governance Project Manager, core tasks: supporting the project manager in planning, managing, and monitoring the project; assuming the tasks of the project manager in their absence; coordinating subprojects and work packages; supporting risk and quality management; communicating with project participants and stakeholders, and assisting in the preparation of reports and decision-making documents; - Role 1.c.: Data Governance Manager, core tasks: development and further development of data governance; development of target operating models and strategic guiding principles as well as definition of roles, responsibilities, processes, policies, and standards of data governance; - Role 1.d.: Data Quality Manager, core tasks: development and further development of data quality management; definition of quality requirements and KPIs, as well as designing measures to ensure and continuously improve data quality; - Role 1.e.: Information Security and D…
- 1. Personal experience of the project team0%
Beginning of continuation (Part 1)***: b) Evaluation of personal reference projects: For each personal reference project that meets the above general requirements, a maximum of five (5) points can be obtained based on the evaluation criteria specified below for the respective function. One (1) point is awarded for each fulfilled evaluation criterion. An evaluation criterion will only be considered if the information on the personal reference project plausibly demonstrates that the proposed person personally performed the activities underlying the evaluation criterion themselves and within the relevant performance period. For each of the five (5) designated functions, a maximum of three (3) personal reference projects and thus a maximum of 15.00 points will be taken into account. If a person assumes multiple functions, their personal reference projects will be evaluated separately for each of these functions based on the respective applicable evaluation criteria. 1.a. Project Manager Data Governance: Basic requirement: The proposed person must personally have acted as project manager of a project to establish and/or further develop data governance in the personal reference project. Evaluation criteria: An evaluation criterion is only deemed fulfilled if the proposed person personally performed the activities underlying the respective evaluation criterion to an extent of at least one (1) person-day. Activities of a lesser scope in terms of time will not be taken into account i…
- 1. Personal experience of the project team0%
Start of continuation (Part 2)***: 1.d. Data Quality Manager: Basic requirement: In the personal reference project, the proposed individual must have personally performed services for the development, implementation, and/or further development of a data quality management system. Evaluation criteria: An evaluation criterion shall only be deemed fulfilled if the proposed individual personally performed the activities underlying the respective evaluation criterion to an extent of at least one (1) person-day. Activities of a lesser duration will not be taken into account in the evaluation of the respective evaluation criterion: - One (1) point is awarded if the proposed individual personally developed or refined requirements, criteria, and/or rules for data quality; - one (1) additional point is awarded if the proposed individual personally developed or refined key performance indicators (KPIs) for evaluating data quality; - one (1) additional point is awarded if the proposed individual personally developed or introduced procedures for measuring and/or monitoring data quality; - one (1) additional point is awarded if the proposed individual personally analyzed data quality issues and derived/developed measures from this to ensure and/or improve data quality; - one (1) additional point is awarded if the proposed individual personally developed or refined data quality processes that involved at least three (3) different organizational units or business departments. 1.e. Informati…
- 1. Personal experience of the project team0%
Start of continuation (Part 3)***: Two (2) additional project sheets (i.e. a maximum of two (2) single-sided A4 pages) containing photos and a representation of the personal reference project are permitted for purely informational purposes. However, these project sheets are not part of the evaluation. Only the information of the bidder for the personal reference project in the Appendix 601 "Experience of the project team" will be evaluated. For the points rating: - The bidder can achieve a maximum of 30.00 qualitative performance points in this award criterion. In order to determine the qualitative points, the total points achieved by the tenderer shall be multiplied by the weighting factor 0,4. The result shall be mathematically rounded to two decimal places. In the case of contract award, the contractor undertakes to provide the services by the project team members designated by it in the procurement procedure in the respective offered functions. An exchange of nominated project team members is only permitted in accordance with the provisions of point 1.1.3 of the Framework Agreement (Appendix 906). In particular, the substitute for the respective function must have at least equivalent personal experience. IMPORTANT NOTE TO Fill in the APPENDIX: The tenderer shall ensure that all selection fields provided for in this Appendix are completed in full and correctly. In particular, the appropriate box shall be ticked for all statements to be answered with "yes" or "no". Missing…
- 2. Execution concept70%
An order-specific implementation concept to be submitted by the bidder will be evaluated. In the order-specific implementation concept, the bidder must outline, using concrete future measures, how it will specifically perform the services in the event the contract is awarded to it, in order to best achieve the following objective: - The objective is to establish and further develop a permanently functional, organization-wide accepted, and practically practiced Hamburg-wide data governance that creates clear and practical responsibilities for handling data, sustainably improves data quality, supports cross-organizational use and control of data, and can be permanently applied and independently further developed by the affected areas of the Hamburg administration. To this end, the bidder must describe: - how it analyzes existing structures, roles, responsibilities, and decision-making paths and further develops them on this basis in order to best ensure clear, non-overlapping, and practically manageable responsibilities and decision-making paths for handling data (Sub-criterion 1 - Governance Structures - 0 to 5 evaluation points); - how it identifies, evaluates, and prioritizes existing data quality issues and develops or further develops quality requirements, metrics, responsibilities, and suitable measures in order to best ensure permanently high and measurable data quality (Sub-criterion 2 - Data Quality - 0 to 5 evaluation points); - how it involves the affected organizat…
- Fixed price0%
The contracting entity shall bindingly specify all price components for the provision of the advertised services. This applies in particular to the daily rates of the persons employed for the individual functions of the project team (1.a. to 1.e.). The price elements specified by the contracting entity are equally binding for all tenderers and may not be changed by the tenderers. The specified price components are not the subject of the offer evaluation. There is no price competition. The most economical tender shall be determined solely on the basis of qualitative award criteria
Buyer
Freie und Hansestadt Hamburg, vertreten durch die Senatskanzlei, Amt für IT und Digitalisierung
- Address
- Caffamacherreihe 1-3, 20355 Hamburg, Germany
- Region (NUTS)
- DE600
- Official contact address
- [email protected]
- The functional mailbox published in the notice. We never publish personal data.
Register identifiers
- Registration no. in the notice
- 02000000-KSK0000001-37
What this buyer bought before
Recent IT contracts awarded by the same buyer, from published award notices.
No earlier IT award by this buyer is published yet.
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- www.dtvp.de
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Framework agreement for the procurement of consulting and support services for the establishment and further development of city-wide data governance in Hamburg"?
Offers are due by 30 Nov 2026, 10:00 CET.
What is the estimated value?
The buyer did not publish an estimated value in the notice.
Who is the buyer?
Freie und Hansestadt Hamburg, vertreten durch die Senatskanzlei, Amt für IT und Digitalisierung (Hamburg, Germany).
Where and how do I submit an offer?
Offers are submitted electronically on www.dtvp.de.
How are offers scored?
1. Personal experience of the project team 30%, 1. Personal experience of the project team 0%, 1. Personal experience of the project team 0%, 1. Personal experience of the project team 0%, 2. Execution concept 70%, Fixed price 0%.
Which procedure is used?
Negotiated with call.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 19:33 CET.