KLM 2026
At a glance
Bundesagentur für Arbeit (BA), vertreten durch den Vorstand, hier vertreten durch die Leitung des Geschäftsbereiches Einkauf im BA-Service-Haus (Nürnberg, Germany) is tendering: KLM 2026. Offers are due 9 Nov 2026, 12:00 CET. 119-month contract, 2 lots. Bidders must show, among other things: EMAS, ISO 27001, references, key people, minimum turnover, insurance.
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Translated from the official notice. The original text is the legally binding one.
Key facts
- Original deadline:
2 Nov 2026, 12:00 CET - Deadline
- not published
- Estimated value
- 119 months
- Duration
- Open procedure
- Procedure
- 27 Oct 2026
- Published
- 744435-2026
- Notice number
- 12-26-00169
- Reference number
- IT services: consulting, software development, Internet and support (72000000)
- Main CPV
- DE254
- Place of performance (NUTS)
- 2
- Lots
- not allowed
- Variant offers
- German
- Language of offers
The buyer did not publish an estimated value in the notice.
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
The deadline for offers was changed once: from 2 Nov 2026, 12:00 CET to 9 Nov 2026, 12:00 CET. The newest notice applies.
Notice published
Original deadline
Opening of offers
Deadline for offers
Offers binding until (computed)computed
79 days from the deadline for offers, per the notice
What the buyer wants
During the service period, the following services are to be provided by the AN: Non-optional:
- temporary access to the SaaS solution via a web-based portal or client incl. Operation/operational services and professional support based on 300 suppliers
- - provisioning/adaptation of the SaaS solution To represent the professional requirements and processes, the SaaS solution must represent the following functionalities:
- catalogue management for suppliers
- catalogue management for the BA
- search function and multi-supplier catalogue including product configurator Light
- document exchange at the supplier marketplace (transaction platform) for
- orders
- delivery confirmations (delivery alerts) The following services are to be provided by the AN in the phases mentioned here from the award of the contract:
- Creation/adaptation phase
- Test phase
- Integration phase
- Acceptance phase
- Regular operating phase A binding schedule is agreed in writing between BA and AN immediately after the award of the contract. Optional:
- Operation & Operating Service Including Professional Support for 50 Additional Suppliers
- Operation & Operating Service Including Professional Support for Product Configurator
- Operation & Operating Service Including Professional Support for eInvoicing Based on 300 Suppliers
- Operation & Operating Service Including Professional Support eInvoicing for 50 Additional Suppliers
- Service Quota See more information Please provide the specifications.
CPV codes
- 72000000IT services: consulting, software development, Internet and supportmain
Lots (2)
The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.
Lot 1KLM 2026
- Estimated value:
- not published
- Duration:
- 119 months
- Place (NUTS):
- DE254
- CPV:
- 72000000 · IT services: consulting, software development, Internet and support
Während des Leistungszeitraums sind folgende Leistungen vom AN zu erbringen: Nicht-optional: - zeitlich befristeter Zugang zur SaaS-Lösung über ein webbasiertes Portal oder Client inkl. Betrieb/Betriebsservices und fachlicher Support auf Basis von 300 Lieferanten - - Bereitstellung/Anpassung der SaaS-Lösung Zur Darstellung der fachlichen Anforderungen und Prozesse muss die SaaS-Lösung folgende Funktionalitäten abbilden: • Katalogmanagement für Lieferanten • Katalogmanagement für die BA • Suchfunktion und Multilieferantenkatalog inklusive Produktkonfigurator Light • Dokumentaustausch am Lieferantenmarktplatz (Transaktionsplattform) für - Bestellungen - Lieferbestätigungen (Lieferavis) Nachfolgende Leistungen sind durch den AN in den hier genannten Phasen ab Zuschlagserteilung zu erbringen: • Erstellungs-/Anpassungsphase • Testphase • Integrationsphase • Abnahmephase • Regelbetriebsphase Ein verbindlicher Terminplan wird zwischen BA und AN unverzüglich nach Zuschlagserteilung schriftlich vereinbart. Optional: - Betrieb & Betriebsservice inkl. fachlicher Support je 50 weitere Lieferanten - Betrieb & Betriebsservice inkl. fachlicher Support für Produktkonfigurator - Betrieb & Betriebsservice inkl. fachlicher Support für eRechnung auf Basis 300 Lieferanten - Betrieb & Betriebsservice inkl. fachlicher Support eRechnung je 50 weitere Lieferanten - Dienstleistungskontingent Weitere Informationen entnehmen Sie bitte der Leistungsbeschreibung.
Lot 2
- Estimated value:
- not published
- Duration:
- 119 months
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
Conditions in the notice
- CertificatesEMAS · ISO 27001
- ReferencesSimilar contracts delivered before
- Key peopleNamed roles, CVs or minimum team
- Minimum turnoverMinimum annual turnover or financial standing
- InsuranceProfessional or liability insurance
Detected automatically in the published notice. Always confirm against the tender documents.
Show the notice text (5)
Confirmation of the existence of technical and professional capacity and assurance in this procurement process by the following requirements/information/documents; proven by self-declaration of technical and professional capacity (qualification test questionnaire); Criterion A 1.1.1.5. Please confirm that you are using an environmental or energy management system and that this can be proven by certification (e.g. EMAS, ISO-14051). (Questionnaire on proficiency testing); Criterion A1.1.1.5
Confirmation of the existence of technical and professional capacity and assurance in this procurement process by the following requirements/information/documents; proven by self-declaration of technical and professional capacity (qualification test questionnaire); Criterion A 1.1.1.6. Please confirm that you have a security concept and information security management system (ISMS) including emergency management in accordance with ISO 27001. (Questionnaire on proficiency testing); Criterion A1.1.1.6
The existence of sufficient professional experience; demonstrated by self-declaration of technical and professional capacity (qualification test questionnaire: criterion A1.1.1.2) and by self-declaration and submission of two appropriate references (B1.1.1.7 and B1.1.1.8 aptitude test questionnaire and Appendix E.2). Two reference projects comparable to the subject of the call are expected. References from groupings of bidders and general/subcontracting/ownership are also taken into account.
The references must meet the u.s. minimum requirement for the performance period / duration within the last two years (up to and including the publication date of this procurement procedure on the federal e-procurement platform). Projects with a duration of at least twelve months are expected. The end of the reference shall not be more than 24 months. The reference has not yet been completed, but has been running for at least 12 months from the publication date of this procurement procedure.
Minimum requirements and minimum information: * Duration (>= 12 months) * Timeliness (<= 2 years) * Volume (>= 300 T€) * Comparability of the technical and professional environment:
- at least. Work performance Customizing and implementation of a SaaS solution, service operation and operation service Additional services: * Comparability of the technical and professional environment:
- Environment for the multi-supplier catalogue
- Environment for the transaction platform Reference should be made to the provision of standard market software, customizing including the functional implementation, support in the integration of this software into the IT environment of the customer as well as the further development and operation service in the following years. The references shall relate to the subject of the tender.References under a pure service contract, a framework service contract are not evaluated. For the required two references, a maximum of one reference of the Federal Employment Agency may be given. NOTE: In the case of eligibility, a total of 1,300 out of a maximum of 2,000 achievable eligibility criteria must be achieved across all criteria, otherwise this leads to exclusion due to insufficient eligibility.
Confirmation of the existence of technical and professional capacity and assurance in this procurement process by the following requirements/information/documents; proven by self-declaration of technical and professional capacity (qualification test questionnaire); Criterion A 1.1.1.2. Please indicate the average total number of employees in the last three years (2023, 2024 and 2025). For bidding groups and general contractors/subcontractors, the number of employees is added.
(Questionnaire on proficiency testing); Criterion B1.1.1.4 Please note that the figures of the employees must be shown separately, if they are to be included in the course of the suitability loan. The same applies to the numbers of employees of the companies of the group of bidders or the general company or the planned subcontractors.
NOTE: In the case of eligibility, a total of 1,300 out of a maximum of 2,000 achievable eligibility criteria must be achieved across all criteria, otherwise this leads to exclusion due to insufficient eligibility.
Confirmation of the existence of economic and financial capacity and assurance in this procurement process by the following requirements/information/documents; evidenced by self-declaration on economic and financial capacity (qualification test questionnaire); Criterion A 1.1.1.1.
Please indicate the amount of net annual turnover in the last three years (2023, 2024 and 2025) in the area of the subject of the tender, proven by self-declaration on economic and financial capacity and by indication (qualification test questionnaire); Criterion B 1.1.1.3. For groupings of bidders and general contractors/subcontractors, turnover is added. Please note that the turnover must be shown separately, if these are to be included in the course of the suitability loan.
The same applies to the turnover of the companies of the group of bidders or of the general contractor or the intended subcontractor. NOTE: In the case of eligibility, a total of 1,300 out of a maximum of 2,000 achievable eligibility criteria must be achieved across all criteria, otherwise this leads to exclusion due to insufficient eligibility.
Options, renewals, framework
- Framework agreement without reopening of competition
- Up to 1 contractors in the framework
- Options: foreseen
This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.
5 met · 1 expiring · 2 missing · 5 to check
Conditions in this notice
- EMAScertificate in your profile, valid on the bid dateNot in your profile yet
- ISO 27001certificate in your profile, valid on the bid dateIn your profile
- Key peopleyour team matched to the required rolesNot in your profile yet
- Referencessimilar contracts from your history matched to the conditionIn your profile
- Minimum turnoverturnover from your financial statements against the thresholdIn your profile
- Insuranceliability policy amount and validity on the bid dateExpires before the deadline
This tender's facts
- 2 lotschoose the lots you can deliver and price each oneNeeds a look
- Framework agreementone supplier — every order during the agreement goes to the winnerNeeds a look
- Price — 50% of the scoreyour price against past winning bidsNeeds a look
- Service — 50% of the scoreevidence ready for this award criterionNeeds a look
- Who wins at this buyerrecently: Voigtmann GmbH, Nürnberg, Deutsche Telekom Business Solutions GmbH — 6 different winners in the last 6 awardsNeeds a look
Typical for: System implementation
- Implementation partner statuscertified for the platform being implementedIn your profile
- Data migration and integrationsexperience with the buyer's current systemsIn your profile
Registers — checked automatically
- Handelsregistercompany active, managing directors matchVerified
- Transparenzregister (beneficial owners)entry matches the shareholdersVerified
- Wettbewerbsregister (exclusions)no entry that excludes you from public contractsVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Award criteria
The full criteria and their weights, as published in the notice.
For all lots
- Service50%
extended guidance methodology; range of variation 10%; Decision criterion Total power score
- Price50%
extended indicative method
Buyer
Bundesagentur für Arbeit (BA), vertreten durch den Vorstand, hier vertreten durch die Leitung des Geschäftsbereiches Einkauf im BA-Service-Haus
- Address
- Regensburger Str. 104, 90478 Nürnberg, Germany
- Region (NUTS)
- DE254
- Website
- www.arbeitsagentur.de
- Official contact address
- [email protected]
- The functional mailbox published in the notice. We never publish personal data.
Register identifiers
- EU VAT
- DE315077434
- Registration no. in the notice
- DE811458858
What this buyer bought before
162 IT contract award notices 2019–2026.
VK-PEXIP 2026
Winner: Voigtmann GmbH, Nürnberg · 1 bid
value not disclosed
5 Oct 2026
3.RV-P - Miniwettbewerb - Hybrid-SOC - Managed Service- Los 3
Winner: Deutsche Telekom Business Solutions GmbH · 1 bid
value not disclosed
29 Sept 2026
Atlassian 2026
Winner: Collaboration Betters The World GmbH · 2 bids
value not disclosed
25 Sept 2026
VK - DL 2026
Winner: Voigtmann GmbH · 1 bid
value not disclosed
14 Sept 2026
9. RV-SE - Miniwettbewerb - BEO - Betrieb 2027 - Managed Service - Los 5
Winner: Atos Secure Digital GmbH · 3 bids
value not disclosed
10 Sept 2026
WAF Support 2025
Winner: Computacenter AG & Co. oHG · 1 bid
value not disclosed
31 Aug 2026
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- www.evergabe-online.de
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "KLM 2026"?
Offers are due by 9 Nov 2026, 12:00 CET. The deadline for offers was changed once: from 2 Nov 2026, 12:00 CET to 9 Nov 2026, 12:00 CET. The newest notice applies.
What is the estimated value?
The buyer did not publish an estimated value in the notice.
Who is the buyer?
Bundesagentur für Arbeit (BA), vertreten durch den Vorstand, hier vertreten durch die Leitung des Geschäftsbereiches Einkauf im BA-Service-Haus (Nürnberg, Germany).
Where and how do I submit an offer?
Offers are submitted electronically on www.evergabe-online.de.
Is the contract divided into lots?
Yes, into 2 lots.
How are offers scored?
Service 50%, Price 50%.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 27 Oct 2026, 03:23 CET.