Maintenance and enhancement of the information system Virtual Assistant (IS VIP)
At a glance
MINISTRSTVO ZA PRAVOSODJE (Ljubljana, Slovenia) is tendering: Maintenance and enhancement of the information system Virtual Assistant (IS VIP). Offers are due 23 Nov 2026, 11:00 CET. 36-month contract, 2 lots.
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Translated from the official notice. The original text is the legally binding one.
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Key facts
- Deadline
- not published
- Estimated value
- 36 months
- Duration
- Open procedure
- Procedure
- 23 Oct 2026
- Published
- 736676-2026
- Notice number
- 4300-16/2026-2030
- Reference number
- Software maintenance and repair services (72267000)
- Main CPV
- SI041
- Place of performance (NUTS)
- 2
- Lots
- not allowed
- Variant offers
- Slovenian
- Language of offers
The buyer did not publish an estimated value in the notice.
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for questions
Deadline for offers
Opening of offers
Offers binding until (computed)computed
180 days from the deadline for offers, per the notice
What the buyer wants
Maintenance and enhancement of the information system Virtual Assistant (IS VIP)
CPV codes
- 72267000Software maintenance and repair servicesmain
- 72267100Maintenance of information technology software
- 72262000Software development services
- 72261000Software support services
Lots (2)
The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.
Lot 1Maintenance and enhancement of the information system Virtual Assistant (IS VIP)
- Estimated value:
- not published
- Duration:
- 36 months
- Place (NUTS):
- SI041
- CPV:
- 72267000 · Software maintenance and repair services
Lot 2
- Estimated value:
- not published
- Duration:
- 36 months
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.
Options, renewals, framework
- Options: foreseen
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1 met · 1 expiring · 1 missing · 6 to check
This tender's facts
- 2 lotschoose the lots you can deliver and price each oneNeeds a look
- Price — 70 ptsyour price against past winning bidsNeeds a look
- Points according to the criterion "Additional references of the… — 15 ptsevidence ready for this award criterionNeeds a look
- Points according to the criterion "Additional references of the… — 15 ptsevidence ready for this award criterionNeeds a look
- Who wins at this buyerrecently: Comtrade SI Sistemske Integracije d.o.o., MEDIUS, računalniški inženiring in svetovanje, d.o.o. — 6 different winners in the last 6 awardsNeeds a look
Typical for: Support & maintenance
- Service levels (SLA)response and fix times you can guaranteeIn your profile
- Vendor support accessupdate rights and escalation to the manufacturerExpires before the deadline
- Support team and on-callqualified staff for the required hoursNot in your profile yet
- Maintenance referencessimilar maintenance contracts deliveredNeeds a look
Registers — checked automatically
- National company registercompany active, representation matchesVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Award criteria
The full criteria and their weights, as published in the notice.
For all lots
- Points according to the criterion of the offered price (Mc).70%
Točke za ponudbeno ceno (Mc) se izračunajo po formuli in na način kot je to opredeljeno v točki 10 Navodil za pripravo ponudbe (Merilo za oddajo javnega naročila).
- Points according to the criterion "Additional references of the registered staff from point 9.3.1 (Development Engineer)".15%
Točke po kriteriju »Dodatne reference prijavljenega kadra iz točke 9.3.1 (Razvojni inženir)« kot je to opredeljeno v točki 10 Navodil za pripravo ponudbe.
- Points according to the criterion "Additional references of the registered staff from point 9.3.2 (Data Scientist)".15%
Točke po kriteriju »Dodatne reference prijavljenega kadra iz točke 9.3.2 (Podatkovni znanstvenik)« kot je to opredeljeno v točki 10 Navodil za pripravo ponudbe.
Buyer
MINISTRSTVO ZA PRAVOSODJE
- Address
- Župančičeva ulica003, 1000 Ljubljana, Slovenia
- Region (NUTS)
- SI041
Register identifiers
- Registration no. in the notice
- 2399237000
What this buyer bought before
19 IT contract award notices 2018–2026, €7.6m in total.
Nakup strežniškega sistema s strežniško omaro
Winner: Comtrade SI Sistemske Integracije d.o.o.
€364,000
16 Mar 2026
Vzpostavitev novih modulov in integracija teh z obstoječim sistemom ProbIS
Winner: MEDIUS, računalniški inženiring in svetovanje, d.o.o. · 1 bid
€383,104
27 Jan 2026
Nakup strežniškega sistema
Winner: OUR SPACE APPLIANCES, družba za informacijski inženiring d.o.o. · 3 bids
€13,195
15 Jan 2026
Vzdrževanje informacijskega sistema ECRIS
Winner: AGENDA komunikacijski in informacijski inženiring d.o.o. · 1 bid
€187,520
5 Dec 2025
VZDRŽEVANJE INFOMACIJSKEGA SISTEMA EVIZ
Winner: Inden, informacijske rešitve, d.o.o. · 1 bid
€299,520
23 Jun 2025
Razvoj informacijskega sistema v podporo procesu overjanja listin na MP – eOveritve
Winner: Agitavit Solutions, informacijske rešitve in svetovanje d.o.o. · 8 bids
€130,914
20 Apr 2025
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- ejn.gov.si
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Maintenance and enhancement of the information system Virtual Assistant (IS VIP)"?
Offers are due by 23 Nov 2026, 11:00 CET.
What is the estimated value?
The buyer did not publish an estimated value in the notice.
Who is the buyer?
MINISTRSTVO ZA PRAVOSODJE (Ljubljana, Slovenia).
Where and how do I submit an offer?
Offers are submitted electronically on ejn.gov.si.
Is the contract divided into lots?
Yes, into 2 lots.
How are offers scored?
Points according to the criterion of the offered price (Mc). 70%, Points according to the criterion "Additional references of the registered staff from point 9.3.1 (Development Engineer)". 15%, Points according to the criterion "Additional references of the registered staff from point 9.3.2 (Data Scientist)". 15%.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 11:04 CET.