Maintenance/support extension for the telecommunications system "Avaya" and the SIP trunk of the Rhein-Sieg-Kreis

Rhein-Sieg-KreisSiegburg, GermanyNotice 724936-2026 · Reference number: 26-0180-12-VgV

At a glance

Rhein-Sieg-Kreis (Siegburg, Germany) is tendering: Maintenance/support extension for the telecommunications system "Avaya" and the SIP trunk of the Rhein-Sieg-Kreis. Offers are due 27 Oct 2026, 10:00 CET. 36-month contract, 2 lots. Bidders must show, among other things: certificates.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

Key facts

Deadline
not published
Estimated value
36 months
Duration
Open procedure
Procedure
20 Oct 2026
Published
724936-2026
Notice number
26-0180-12-VgV
Reference number
Communications system maintenance services (50334400)
Main CPV
DEA2C
Place of performance (NUTS)
2
Lots
not allowed
Variant offers
German
Language of offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Opening of offers

  3. Deadline for offers

  4. Offers binding until (computed)computed

    52 days from the deadline for offers, per the notice

What the buyer wants

TC service for the TC infrastructure in the client’s own operation. Part of the TK service are both the central and decentralized hardware and software components at the client’s locations.

CPV codes

  • 50334400Communications system maintenance servicesmain
  • 64210000Telephone and data transmission services

Lots (2)

The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.

  1. Lot 1TK service

    Estimated value:
    not published
    Duration:
    36 months
    Place (NUTS):
    DEA2C
    CPV:
    50334400 · Communications system maintenance services

    TC service for the TC infrastructure in the client’s own operation. Part of the TK service are both the central and decentralized hardware and software components at the client’s locations.

  2. Lot 2Central, geo-redundant IP fixed-line connection

    Estimated value:
    not published
    Duration:
    36 months
    Place (NUTS):
    DEA2C
    CPV:
    64210000 · Telephone and data transmission services

    Zentraler, georedundanter IP-Festnetzanschluss für einen hochverfügbaren und sicheren Zugang zum öffentlichen Telefonnetz am Hauptstandort Siegburg, einschließlich der Sicherstellung des Betriebs. Über den IP-Festnetzanschluss werden die Rufnummernblöcke aller Standorte des Auftraggebers geführt.

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • CertificatesCompany or personnel certificates named in the notice

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (1)

Only for lot 1: bidders have to prove a valid, active partner status of at least the level "Sapphire" within the framework of the Avaya Partner Program (or the successor program with a comparable minimum level valid at the time of submission of the offer). The proof is provided by a current confirmation of the manufacturer (e.g. partner certificate or extract from the partner portal) with indication of partnership level and validity period. The proof shall not be older than three months at the time of submission of the tender.

Options, renewals, framework

  • Renewals: up to 2 times, 12 months each
EXAMPLE — not a result for your companyCan you bid? Your readiness check

This is the SalesDots check: every condition in the notice, the company registers and your whole company profile — certificates with expiry dates, team, references and financials — in one place. The results below are an example; you see the real one after signing in.

11 met · 1 expiring · 2 missing · 2 to check

Conditions in this notice

  • Certificatescertificate in the profile, valid on the bid dateIn your profile

Registers — checked automatically

  • Handelsregistercompany active, managing directors matchVerified
  • Transparenzregister (beneficial owners)entry matches the shareholdersVerified
  • Wettbewerbsregister (exclusions)no entry that excludes you from public contractsVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Company profile — matched to the requirements

  • ISO/IEC 27001company certificate, validIn your profile
  • ISO 9001company certificate — renew before you bidExpires before the deadline
  • ISO 22301add it or bring in a consortium partnerNot in your profile yet
  • Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
  • Solution architect — TOGAFno certified personNot in your profile yet
  • IT references, last 3 years3 public-sector implementationsIn your profile
  • Turnover, last 3 yearsfrom financial statementsIn your profile
  • Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
  • Security clearance (Poufne, NATO)to check in the teamNeeds a look

Award criteria

The full criteria and their weights, as published in the notice.

For all lots

  • Performance points (L)50%

    The performance score shall be determined on the basis of the B criteria of the Catalogue of Criteria per lot. For further details, reference is made to the procurement documents.

  • Lowest price (P)50%

    The simple indicative valuation method is used to evaluate the offers. In this case, for each offer, a guideline value is derived from the ratio of quality or quality. performance and offer price. The formula is composed of the submitted score (L) - B criteria as the numerator and the offered price (P) as the denominator. The highest indicative value (Z) indicates the most economical offer: Z=L/P.

Buyer

Rhein-Sieg-Kreis

Address
Kaiser-Wilhelm-Platz 1, 53721 Siegburg, Germany
Region (NUTS)
DEA2C

Register identifiers

LEI
5299000FV87X3NF06Y36
Registration no. in the notice
05382006006-31001-21

What this buyer bought before

17 IT contract award notices 2022–2026, €3.9m in total.

  • Lieferung von Lizenzen Sophos Intercept

    Winner: SoftwareONE Deutschland GmbH · 7 bids

    €600,000

    7 Sept 2026

  • Bereitstellung eines symmetrischen Glasfaseranschlusses

    Winner: Vodafone GmbH · 7 bids

    €252,000

    21 May 2026

  • Datenbanken für Jugendamt und Betreuungsbehörde

    Winner: GAUSS-LVS mbH

    value not disclosed

    23 Feb 2026

  • Erneuerung Backup Umgebung mit entsprechenden Dienstleistungen

    Winner: netgo Ost GmbH · 2 bids

    €338,600

    31 Oct 2025

  • Lieferung von Servern

    Winner: netgo Ost GmbH · 1 bid

    €370,000

    26 Aug 2025

  • Lieferung von Notebooks

    Winner: Computertechnik Berger GmbH

    value not disclosed

    30 Jan 2025

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Maintenance/support extension for the telecommunications system "Avaya" and the SIP trunk of the Rhein-Sieg-Kreis"?

Offers are due by 27 Oct 2026, 10:00 CET.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

Rhein-Sieg-Kreis (Siegburg, Germany); LEI 5299000FV87X3NF06Y36.

Where and how do I submit an offer?

Offers are submitted electronically on www.vmp-rheinland.de.

Is the contract divided into lots?

Yes, into 2 lots.

How are offers scored?

Performance points (L) 50%, Lowest price (P) 50%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 24 Oct 2026, 04:11 CEST.