Procurement of a CRM portal

WIRO Wohnen in Rostock Wohnungsgesellschaft mbHRostock, GermanyNotice 639428-2026

At a glance

WIRO Wohnen in Rostock Wohnungsgesellschaft mbH (Rostock, Germany) is tendering: Procurement of a CRM portal. Offers are due 14 Oct 2026, 12:00 CEST. Estimated value €1, 48-month contract. Bidders must show, among other things: certificates, references, key people, minimum turnover, insurance.

14 Oct 2026, 12:00 CEST
Deadline
€1
Estimated value
48 months
Duration
Negotiated with call
Procedure
Enterprise resource planning software development services (72212451)
Main CPV
16 Sept 2026
Published

Translated from the official notice. The original text is the legally binding one.

What the buyer wants

The aim is to procure a web-based CRM portal solution (SaaS) including implementation, migration, programming, training, maintenance and support services for rental management and home ownership management. In the future, the solution will reflect the requirements of rental management and residential property management and serve as a central platform for digital customer communication. The technical and technical requirements for the advertised software solution result from the catalogue of criteria underlying this call for tenders. This describes the essential requirements for the solution and includes both binding exclusion criteria and evaluation-relevant criteria. The requirements defined in the catalogue of criteria are part of the scope of services and ensured by the contractor during the contract period.

Procurement of a CRM portal

Technologies named

  • CRM
  • SaaS
What a bidder needs

Can you bid? Your readiness check

These are the conditions this notice asks bidders to prove. In SalesDots each one is checked against your company profile: certificates with their validity dates, delivered references and your people.

Example company profile
  • Certificates

    Company or personnel certificates named in the notice

    In your profile
  • References

    Similar contracts delivered before

    In your profile
  • Key people

    developer · project manager · support · trainer

    Not in your profile yet
  • Minimum turnover

    Minimum annual turnover or financial standing

    In your profile
  • Insurance

    Professional or liability insurance

    Expires before the deadline

Detected automatically in the published notice. Always confirm against the tender documents.

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Show the notice text (5)

The following documents (self-declarations, information, certificates, proof) must be submitted with the request to participate: a) Informal cover letter, including the exact name of the applicant company incl. the branch office b) Company presentation, in particular on corporate structure, possible group affiliation or economic interlinkage, business areas (max. 2 DIN A4 pages incl. graphics etc.) c) Extract from the commercial register (not older than twelve months from the date of publication of this notice) d) Self-declaration form Reliability/Grounds for exclusion (Anl_2_20260910_EE_Eignung_CRM-Portal) e) Self-declaration on compliance with collective bargaining agreements and minimum wage (Anl_3_20260910_EE_nach_TVgG_MV_MinArbV_MV_Branchentarifvertrag_WIRO_2026-1)

Self-declaration on turnover: In order to prove a sustainable company stock and the reliability of properly fulfilling the tendered contract, the tenderer must provide information on his turnover. Minimum requirement: The turnover of the bidder must amount on average to TEUR 600 per annum gross over the last three financial years. Self-declaration Form Net turnover (Anl 2 20260910 EE eligibility CRM portal)

Declaration on business liability insurance (Anl_2_20260910_EE_Eignung_CRM-Portal)

Self-declaration that the applicant has at their disposal the personnel required to perform the service; Minimum requirement: in addition to the company owner/managing director, currently at least 30 permanent employees) Staffing Level Form (Anl_2_20260910_EE_Eignung_CRM-Portal)

Self-declaration for proof of references of comparable services in the last three calendar years, see Form References with contact persons (Anl 2 20260910 EE eligibility CRM portal) Minimum requirements: At least one reference must have all of the following characteristics: o Introduction of a web-based CRM portal o Use as a self-service portal for customers o Implementation of a data migration from an existing system o Connection to third-party systems via interfaces (API) o Implementation of customizing and programming services o Provision as a SaaS solution o Project management including introduction and go-live o Maintenance and support after the introduction o the reference included a project from the housing industry The other two of the three required references must have at least the following six features: o Introduction of a web-based CRM portal o Connection to third-party systems via interfaces (API) o Implementation of customizing and programming services o Deployment as a SaaS solution o Project management including introduction and go-live o Maintenance and support after introduction

How offers are scored

  • The price is included in the overall weighting at 40%.40%
  • The quality is included in the overall weighting at 60%.60%

What this buyer bought before

Recent IT contracts awarded by the same buyer, from published award notices.

  • Microsoft CSP-Produkte - Subscription von Lizenzen

    Winner: Group24 AG

    €736,441

  • Germany-Rostock: IT services: consulting, software development, Internet and support

    Winner: Aareon Deutschland GmbH

    €603,575

  • Beschaffung einer Unified Endpoint Management-Lösung mit integrierter Mobile Threat Defence

    Winner: WBS IT-Service GmbH

    €412,092

  • Germany-Rostock: Software package and information systems

    Winner: Swiss IT Security Deutschland GmbH

    €968,954

  • Germany-Rostock: Programming services

    Winner: GECKO mbH Gesellschaft für Computer und Kommunikationssysteme

    €604,800

  • Germany-Rostock: Document management services

    Winner: SER Solutions Deutschland GmbH

    €347,416

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Match it with your profile

Every certificate, reference and role is checked against your company: green when you have it, amber when it expires before the deadline, grey when it needs a look.

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Prepare your response

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform.