Provision of software support, hardware maintenance and other services as well as the delivery of software licenses from the manufacturer F5 Networks, Inc.

LOTTO Hamburg GmbHHamburg, GermanyNotice 764029-2026 · Reference number: Vergabe 260248

At a glance

LOTTO Hamburg GmbH (Hamburg, Germany) is tendering: Provision of software support, hardware maintenance and other services as well as the delivery of software licenses from the manufacturer F5 Networks, Inc.. Offers are due 3 Dec 2026, 10:00 CET. Estimated value €225,120, 36-month contract.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

Key facts

Deadline
€225,120
Estimated value
36 months
Duration
Open procedure
Procedure
4 Nov 2026
Published
764029-2026
Notice number
Vergabe 260248
Reference number
Computer audit services (72810000)
Main CPV
DE600
Place of performance (NUTS)

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Opening of offers

  3. Deadline for offers

  4. Offers binding until (computed)computed

    28 days from the deadline for offers, per the notice

  5. Planned start of the contract

  6. Planned end of the contract

What the buyer wants

The subject of the contract is the provision of software support, hardware maintenance and other services as well as the delivery of software licenses for a firewall and web application solution of the company F5 Networks, Inc. In addition to a follow-up renewal as of 31.12.2026 ending software maintenance, hardware maintenance and cloud service agreements for the solution in use, software licenses are also to be supplied.

For further information on the subject of the contract, reference is made to the document “Description of services (APPENDIX 1 to the EVB-IT transfer agreement type A)”, which, for reasons of confidentiality of business and business secrets, is only made available to interested companies against prior submission of a declaration of confidentiality (§ 41 para 3 VgV).

For this purpose, the document "Declaration of Confidentiality (APPENDIX 6 to the EVB-IT Transfer Agreement Type A)" must be completed and signed via the message module of the electronic allocation information system "subreport" or submitted by mail to the contact point mentioned in this notice.

CPV codes

  • 72810000Computer audit servicesmain
  • 48730000Security software package
  • 72261000Software support services
  • 50312000Maintenance and repair of computer equipment
  • 48000000Software package and information systems

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.

Show the notice text (3)

For the examination of the qualification and permission for the pursuit of the profession of the bidder/group of bidders, the requests in the document "Indications of suitability (APPENDIX 2 to the EVB-IT transfer agreement type A)" are used. It shall contain information on the registration in the commercial register or a comparable register by the tenderer or each member of the group of tenderers.

In order to assess the economic and financial capacity of the bidder/group of bidders and, if applicable, the suitability provider, the information in the document "Information of suitability (APPENDIX 3 to the EVB-IT transfer agreement type A)" and, if applicable, in the case of a suitability loan, in the document "Information of suitability of subcontractors (Information of suitability loan) (APPENDIX 9 to the EVB-IT transfer agreement type A)" and in the document "Declaration of commitment of subcontractors (APPENDIX 12 to the EVB-IT transfer agreement type A)" are used.

There, the bidder or each member of the bidding community as well as the suitability provider, if applicable, must provide statements on the availability of the economic and financial capacities necessary for the performance of the service and the obligation to provide suitable documents as proof on request.

In order to assess the technical and professional capacity of the bidder/group of bidders and, if applicable, the suitability provider, the information in the document "Specification of suitability (APPENDIX 3 to the EVB-IT transfer agreement type A)" and, if applicable, in the case of the suitability loan, in the document "Specification of suitability of subcontractors (Specification of suitability loan) (APPENDIX 9 to the EVB-IT transfer agreement type A)" and in the document "Declaration of commitments of subcontractors (APPENDIX 12 to the EVB-IT transfer agreement type A)" are used.

The bidder/tendering association or, as the case may be, the suitability provider has to provide there a declaration of their eligibility by the manufacturer F5 to provide the required services and a declaration that all suppliers and contact persons of the bidder/tendering association or, as the case may be, the suitability provider speak and understand the German language

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3 met · 0 expiring · 1 missing · 2 to check

This tender's facts

  • Price is the only criterionthe lowest valid bid wins — check your marginNeeds a look
  • Who wins at this buyerrecently: DTBS Deutsche Telekom Business Solutions GmbH, Viada GmbH & Co. KG — 2 different winners in the last 2 awardsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeIn your profile
  • Vendor support accessupdate rights and escalation to the manufacturerIn your profile
  • Support team and on-callqualified staff for the required hoursNot in your profile yet
  • Maintenance referencessimilar maintenance contracts deliveredIn your profile

Registers — checked automatically

  • Handelsregistercompany active, managing directors matchVerified
  • Transparenzregister (beneficial owners)entry matches the shareholdersVerified
  • Wettbewerbsregister (exclusions)no entry that excludes you from public contractsVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Award criteria

The full criteria and their weights, as published in the notice.

  • Price

    The contract is awarded in accordance with § 127 Abs. 1 sentence 1 GWB on the most economical offer. The only award criterion is the total gross offer price in euros. The contract shall be awarded on the tender with the lowest total gross tender price. The (gross total) offer price is determined by the document “Offer (APPENDIX 2 to the EVB-IT transfer agreement type A)”. The price information must be entered by the bidder in the corresponding light yellow marked positions under point 6. in the “Price offer” in the document “Offer (APPENDIX 2 to the EVB-IT transfer agreement type A)”. The (total gross) offer price is the total gross price of the offer in euros, which is calculated from the total price net plus the statutory sales tax. The total price net results from the addition of all total prices into net of all price positions. The total prices in net shall be obtained by multiplying the individual prices in net by the quantity specified in the column ‘number/unit of quantity’.

The notice does not publish weights — see the tender documents.

Buyer

LOTTO Hamburg GmbH

Address
Überseering 4, 22297 Hamburg, Germany
Region (NUTS)
DE600
Official contact address
[email protected]
The functional mailbox published in the notice. We never publish personal data.

Register identifiers

EU VAT
DE263266798
Registration no. in the notice
USt-IdNr. DE263266798

What this buyer bought before

2 IT contract award notices 2025–2025.

  • vergebener Auftrag Telekommunikationsinfrastruktur für die Außenstellen der LOTTO Hamburg GmbH

    Winner: DTBS Deutsche Telekom Business Solutions GmbH

    €3.3mFramework agreement — maximum value

    10 Jun 2025

  • Standardsoftware sowie Pflege- und Supportleistungen des Herstellers Red Hat

    Winner: Viada GmbH & Co. KG

    value not disclosed

    25 Apr 2025

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

Questions & answers

What is the deadline for offers in "Provision of software support, hardware maintenance and other services as well as the delivery of software licenses from the manufacturer F5 Networks, Inc."?

Offers are due by 3 Dec 2026, 10:00 CET.

What is the estimated value?

The estimated value published in the notice is €225,120.

Who is the buyer?

LOTTO Hamburg GmbH (Hamburg, Germany).

Where and how do I submit an offer?

Offers are submitted electronically on https://www.subreport.de/E54972414.

How are offers scored?

price.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 4 Nov 2026, 05:01 CET.