Deadline changedSupport & maintenanceTEDPolski

Purchase of maintenance services for SAP software supporting the operation of the Economic Support System of the Plant

Zakład Ubezpieczeń SpołecznychWarszawa, PolandNotice 755439-2026 · Reference number: 993200.271.059.2026-DZP

At a glance

Zakład Ubezpieczeń Społecznych (Warszawa, Poland) is tendering: Purchase of maintenance services for SAP software supporting the operation of the Economic Support System of the Plant. Offers are due 20 Nov 2026, 11:00 CET. 27-month contract. Bidders must show, among other things: bid deposit.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

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Key facts

Original deadline: 28 Oct 2026, 11:00 CET
Deadline
not published
Estimated value
27 months
Duration
Open procedure
Procedure
30 Oct 2026
Published
755439-2026
Notice number
993200.271.059.2026-DZP
Reference number
Software maintenance and repair services (72267000)
Main CPV
PL911
Place of performance (NUTS)
not allowed
Variant offers
Polish
Language of offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

The deadline for offers was changed once: from 28 Oct 2026, 11:00 CET to 20 Nov 2026, 11:00 CET. The newest notice applies.

  1. Deadline changed (notice 730451-2026)

    28 Oct 2026, 11:00 CET → 4 Nov 2026, 11:00 CET

  2. Original deadline

  3. Notice published

  4. Deadline for offers

  5. Opening of offers

  6. Offers binding until (computed)computed

    90 days from the deadline for offers, per the notice

What the buyer wants

  1. The object of the contract is to provide a service service service for SAP software supporting the operation of the Department Economics Support System, including services at SAP Standard Support level. A detailed description of the subject matter of the contract (OPP) is included in the Designed provisions of the contract which constitute Annex 2 to the SWZ.
  2. Term of performance of the contract for the basic contract: from the day following the conclusion of the contract, but not earlier than 01.04.201027 for 27 months.

The object of the contract is to provide a service service service for SAP software supporting the operation of the Department Economics Support System, including services at SAP Standard Support level. A detailed description of the subject matter of the contract (OPP) is included in the Designed provisions of the contract which constitute Annex 2 to the SWZ.

CPV codes

  • 72267000Software maintenance and repair servicesmain
  • 72514300Facilities management services for computer systems maintenance
  • 72253200Systems support services

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • Bid depositA deposit or guarantee with the offer

Detected automatically in the published notice. Always confirm against the tender documents.

Bid bond & performance security

What the notice says about securities

The contractor making the offer is obliged to bring a deposit of PLN 200 000.00 (in words: PLN 200 thousand, 00/100).

Options, renewals, framework

  • Options: foreseen

1. The Contracting Authority provides for the possibility of using the option, in order to ensure continuity of service care for SAP software, in case the planned deadline for completing the migration of the Plant Economics Assistance System to the new S/4 HANA technology exceeds the date of the basic order. The exercise of the right of option will take place on the terms set out in the draft provisions of the Agreement annexed 2 to the PCA. 2. Term of performance of the contract for the contract under option law: The Contracting Authority reserves the option to extend the duration of the contract by a maximum of 18 months as an option right (hereinafter ‘Option’). The Contracting Authority will have the right to use the Option up to 6 times, with the shortest renewal period The option will be 3 months. In order to make effective use of the Option, the Contracting Authority shall submit a written statement to the Contractor of the performance of the Option, no later than two months before the end of the contract. The statement will specify the first period of extension of the contract under the Options. If there is a need to extend the contract for further periods within the Option, if applicable, the Contracting Authority shall act in writing to the Contractor no later than one month before the end of the previous extension period. .

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2 met · 0 expiring · 1 missing · 4 to check

This tender's facts

  • Bid depositamount in the tender documents — arrange it before the deadlineNeeds a look
  • Price is the only criterionthe lowest valid bid wins — check your marginNeeds a look
  • Who wins at this buyerrecently: CGI POLSKA S.A., WINGU Sp. z o.o. — 6 different winners in the last 6 awardsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeIn your profile
  • Vendor support accessupdate rights and escalation to the manufacturerIn your profile
  • Support team and on-callqualified staff for the required hoursNot in your profile yet
  • Maintenance referencessimilar maintenance contracts deliveredNeeds a look

Registers — checked automatically

  • KRS / CEIDG statuscompany active, representation matchesVerified
  • NIP and VAT white listactive VAT payer, account listedVerified
  • Beneficial owners (CRBR)filing matches KRSVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

  • Price100%

    Gross offer price

Buyer

Zakład Ubezpieczeń Społecznych

Address
ul. Szamocka 3, 5, 01-748 Warszawa, Poland
Region (NUTS)
PL911
Website
www.zus.pl
Official contact address
[email protected]
The functional mailbox published in the notice. We never publish personal data.

Register identifiers

NIP (tax id)
5213017228
REGON
000017756
EU VAT
PL5213017228

What this buyer bought before

228 IT contract award notices 2018–2026, €730m in total.

  • Świadczenie Usług Opieki Utrzymaniowej oraz Opieki Serwisowej dla Systemu Kierowania Ruchem

    Winner: CGI POLSKA S.A. +1 more contractors · 1 bid

    PLN 13.4m

    21 Oct 2026

  • Serwis urządzeń DELL i HPE

    Winner: WINGU Sp. z o.o. +3 more contractors · 7 bids

    PLN 9.3m

    14 Oct 2026

  • Zakup serwisu pogwarancyjnego przełączników Huawei sieci LAN/WAN

    Winner: Symmetry Sp. z o. o. · 2 bids

    PLN 13.6m

    24 Sept 2026

  • Zakup świadczenia elektronicznych usług w zakresie dostępu do serwisów informacyjnych i serwisu transakcyjnego

    Winner: Bloomberg Finance L.P. · 1 bid

    US$219,600

    24 Sept 2026

  • Zakup subskrypcji VPN wraz z usługą serwisu systemu VPN

    Winner: UpWare Sp. z o.o. · 1 bid

    PLN 426,062

    4 Sept 2026

  • Świadczenie usług serwisu pogwarancyjnego dla urządzeń systemu DWDM

    Winner: NTT Poland Sp. z o.o. · 1 bid

    PLN 245,088

    31 Aug 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Purchase of maintenance services for SAP software supporting the operation of the Economic Support System of the Plant"?

Offers are due by 20 Nov 2026, 11:00 CET. The deadline for offers was changed once: from 28 Oct 2026, 11:00 CET to 20 Nov 2026, 11:00 CET. The newest notice applies.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

Zakład Ubezpieczeń Społecznych (Warszawa, Poland); NIP (tax id) 5213017228, REGON 000017756.

Where and how do I submit an offer?

Offers are submitted electronically on zus.ezamawiajacy.pl.

How are offers scored?

price 100%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 17:49 CET.