Purchase of maintenance services for SAP software supporting the operation of the Economic Support System of the Plant
At a glance
Zakład Ubezpieczeń Społecznych (Warszawa, Poland) is tendering: Purchase of maintenance services for SAP software supporting the operation of the Economic Support System of the Plant. Offers are due 20 Nov 2026, 11:00 CET. 27-month contract. Bidders must show, among other things: bid deposit.
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Translated from the official notice. The original text is the legally binding one.
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Key facts
- Original deadline:
28 Oct 2026, 11:00 CET - Deadline
- not published
- Estimated value
- 27 months
- Duration
- Open procedure
- Procedure
- 30 Oct 2026
- Published
- 755439-2026
- Notice number
- 993200.271.059.2026-DZP
- Reference number
- Software maintenance and repair services (72267000)
- Main CPV
- PL911
- Place of performance (NUTS)
- not allowed
- Variant offers
- Polish
- Language of offers
The buyer did not publish an estimated value in the notice.
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
The deadline for offers was changed once: from 28 Oct 2026, 11:00 CET to 20 Nov 2026, 11:00 CET. The newest notice applies.
Deadline changed (notice 730451-2026)
28 Oct 2026, 11:00 CET → 4 Nov 2026, 11:00 CET
Original deadline
Notice published
Deadline for offers
Opening of offers
Offers binding until (computed)computed
90 days from the deadline for offers, per the notice
What the buyer wants
- The object of the contract is to provide a service service service for SAP software supporting the operation of the Department Economics Support System, including services at SAP Standard Support level. A detailed description of the subject matter of the contract (OPP) is included in the Designed provisions of the contract which constitute Annex 2 to the SWZ.
- Term of performance of the contract for the basic contract: from the day following the conclusion of the contract, but not earlier than 01.04.201027 for 27 months.
The object of the contract is to provide a service service service for SAP software supporting the operation of the Department Economics Support System, including services at SAP Standard Support level. A detailed description of the subject matter of the contract (OPP) is included in the Designed provisions of the contract which constitute Annex 2 to the SWZ.
CPV codes
- 72267000Software maintenance and repair servicesmain
- 72514300Facilities management services for computer systems maintenance
- 72253200Systems support services
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
Conditions in the notice
- Bid depositA deposit or guarantee with the offer
Detected automatically in the published notice. Always confirm against the tender documents.
Bid bond & performance security
What the notice says about securities
The contractor making the offer is obliged to bring a deposit of PLN 200 000.00 (in words: PLN 200 thousand, 00/100).
Options, renewals, framework
- Options: foreseen
1. The Contracting Authority provides for the possibility of using the option, in order to ensure continuity of service care for SAP software, in case the planned deadline for completing the migration of the Plant Economics Assistance System to the new S/4 HANA technology exceeds the date of the basic order. The exercise of the right of option will take place on the terms set out in the draft provisions of the Agreement annexed 2 to the PCA. 2. Term of performance of the contract for the contract under option law: The Contracting Authority reserves the option to extend the duration of the contract by a maximum of 18 months as an option right (hereinafter ‘Option’). The Contracting Authority will have the right to use the Option up to 6 times, with the shortest renewal period The option will be 3 months. In order to make effective use of the Option, the Contracting Authority shall submit a written statement to the Contractor of the performance of the Option, no later than two months before the end of the contract. The statement will specify the first period of extension of the contract under the Options. If there is a need to extend the contract for further periods within the Option, if applicable, the Contracting Authority shall act in writing to the Contractor no later than one month before the end of the previous extension period. .
This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.
2 met · 0 expiring · 1 missing · 4 to check
This tender's facts
- Bid depositamount in the tender documents — arrange it before the deadlineNeeds a look
- Price is the only criterionthe lowest valid bid wins — check your marginNeeds a look
- Who wins at this buyerrecently: CGI POLSKA S.A., WINGU Sp. z o.o. — 6 different winners in the last 6 awardsNeeds a look
Typical for: Support & maintenance
- Service levels (SLA)response and fix times you can guaranteeIn your profile
- Vendor support accessupdate rights and escalation to the manufacturerIn your profile
- Support team and on-callqualified staff for the required hoursNot in your profile yet
- Maintenance referencessimilar maintenance contracts deliveredNeeds a look
Registers — checked automatically
- KRS / CEIDG statuscompany active, representation matchesVerified
- NIP and VAT white listactive VAT payer, account listedVerified
- Beneficial owners (CRBR)filing matches KRSVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Award criteria
The full criteria and their weights, as published in the notice.
- Price100%
Gross offer price
Buyer
Zakład Ubezpieczeń Społecznych
- Address
- ul. Szamocka 3, 5, 01-748 Warszawa, Poland
- Region (NUTS)
- PL911
- Website
- www.zus.pl
- Official contact address
- [email protected]
- The functional mailbox published in the notice. We never publish personal data.
Register identifiers
- NIP (tax id)
- 5213017228
- REGON
- 000017756
- EU VAT
- PL5213017228
What this buyer bought before
228 IT contract award notices 2018–2026, €730m in total.
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PLN 13.4m
21 Oct 2026
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Winner: WINGU Sp. z o.o. +3 more contractors · 7 bids
PLN 9.3m
14 Oct 2026
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Winner: Symmetry Sp. z o. o. · 2 bids
PLN 13.6m
24 Sept 2026
Zakup świadczenia elektronicznych usług w zakresie dostępu do serwisów informacyjnych i serwisu transakcyjnego
Winner: Bloomberg Finance L.P. · 1 bid
US$219,600
24 Sept 2026
Zakup subskrypcji VPN wraz z usługą serwisu systemu VPN
Winner: UpWare Sp. z o.o. · 1 bid
PLN 426,062
4 Sept 2026
Świadczenie usług serwisu pogwarancyjnego dla urządzeń systemu DWDM
Winner: NTT Poland Sp. z o.o. · 1 bid
PLN 245,088
31 Aug 2026
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- zus.ezamawiajacy.pl
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Purchase of maintenance services for SAP software supporting the operation of the Economic Support System of the Plant"?
Offers are due by 20 Nov 2026, 11:00 CET. The deadline for offers was changed once: from 28 Oct 2026, 11:00 CET to 20 Nov 2026, 11:00 CET. The newest notice applies.
What is the estimated value?
The buyer did not publish an estimated value in the notice.
Who is the buyer?
Zakład Ubezpieczeń Społecznych (Warszawa, Poland); NIP (tax id) 5213017228, REGON 000017756.
Where and how do I submit an offer?
Offers are submitted electronically on zus.ezamawiajacy.pl.
How are offers scored?
price 100%.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 17:49 CET.