Renewal of subscription licenses for the Axence nVision software for 2900 agents, including the modules Network, Inventory, Users, HelpDesk, and DataGuard for the needs of the Sofia Municipality and the district administrations

СТОЛИЧНА ОБЩИНАгр.София, BulgariaNotice 729041-2026 · Reference number: 610008

At a glance

СТОЛИЧНА ОБЩИНА (гр.София, Bulgaria) is tendering: Renewal of subscription licenses for the Axence nVision software for 2900 agents, including the modules Network, Inventory, Users, HelpDesk, and DataGuard for the needs of the Sofia Municipality and the district administrations. Offers are due 18 Nov 2026, 22:59 CET. Estimated value €44,000, 12-month contract.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

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Key facts

Deadline
€44,000
Estimated value
12 months
Duration
Open procedure
Procedure
21 Oct 2026
Published
729041-2026
Notice number
610008
Reference number
Software package utilities (48700000)
Main CPV
BG411
Place of performance (NUTS)
not allowed
Variant offers
Bulgarian
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

  4. Planned start of the contract

  5. Planned end of the contract

What the buyer wants

Software and technical support for a period of 12 months, which includes: - receiving new versions of the product; -software bug fixes; -help in removing incompatible with the documented behaviour of the software; -accessible by phone, via e-mail and/or web interface; -active throughout the maintenance period.

CPV codes

  • 48700000Software package utilitiesmain

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.

Show the notice text (1)

The participant must have performed an activity with an object identical to or similar to that of the contract for the last 3 (three) years from the date of submission of the tender. When submitting a tender, compliance with the requirement shall be declared by the participant in Section C of Part IV of the Single European Procurement Document (EEDOP), indicating the values, date and recipients of the activities carried out.

The demonstration of compliance with the requirement shall be made with a list of activities identical or similar to the subject-matter of the contract, with an indication of the values, dates and recipients, accompanied by documents proving the delivery carried out, according to Art. 64, para 1, item 2 of the Public Procurement Act Note: The following activities, identical or similar to the subject matter of the contract: delivery and/or renewal of subscription software licenses, including the granting of software use rights, the provision of software updates (new versions, upgrades or bug adjustments) and/or the provision of software and technical support for software products, systems or platforms. The contracting authority shall not require volume.

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8 met · 1 expiring · 2 missing · 2 to check

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Company profile — matched to the requirements

  • ISO/IEC 27001company certificate, validIn your profile
  • ISO 9001company certificate — renew before you bidExpires before the deadline
  • ISO 22301add it or bring in a consortium partnerNot in your profile yet
  • Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
  • Solution architect — TOGAFno certified personNot in your profile yet
  • IT references, last 3 years3 public-sector implementationsIn your profile
  • Turnover, last 3 yearsfrom financial statementsIn your profile
  • Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
  • Security clearance (Poufne, NATO)to check in the teamNeeds a look

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Award criteria

The full criteria and their weights, as published in the notice.

  • Lowest price

    Най - ниска цена За целите на чл. 72, ал. 1, т. 2 от ЗОП като база за сравнение по отношение на предложената от участниците обща стойност в евро без ДДС, Възложителят определя прогнозната стойност за поръчката, а именно – 44 000.00 (четиридесет и четири хиляди) евро без ДДС.

The notice does not publish weights — see the tender documents.

Buyer

СТОЛИЧНА ОБЩИНА

Address
ул. МОСКОВСКА №33, 1000 гр.София, Bulgaria
Region (NUTS)
BG411

Register identifiers

EU VAT
BG000696327
Registration no. in the notice
000696327

What this buyer bought before

112 IT contract award notices 2020–2026, €31.3m in total.

  • Предоставяне на услуги по извънгаранционна поддръжка на Информационна система „Управление на отпадъците“ в Столична Община

    Winner: АСАП ЕООД

    €30,000

    30 Sept 2026

  • Абонаментната поддръжка на системата за управление на човешките ресурси, изчисление на работните заплати и допълнителните материални стимули за нуждите на Стол…

    Winner: ТехноЛогика ЕАД · 1 bid

    €31,659

    2 Sept 2026

  • Услуги по поддръжка и актуализация на ГИС модула за определяне на прилежащи и гранични прилежащи училища за прием на деца в Iклас в общ. у-ща на територията на…

    Winner: ЕСРИ-БЪЛГАРИЯ ООД

    €34,400

    6 Aug 2026

  • Извънгаранционно обслужване на електронна платформа АКСТЪР КОНКУРС за регистрация и процедура по оценяване на проектни предложения по Програма „София – град на…

    Winner: ТЕХНИЧЕСКИ УНИВЕРСИТЕТ-СОФИЯ-ТЕХНОЛОГИИ ЕООД · 1 bid

    €7,030

    27 Jul 2026

  • Извънгаранционно обслужване на внедрените продукти АКСТЪР в Столична община, Направление „Градско планиране и развитие“, Общинско предприятие (ОП) „Туризъм“, О…

    Winner: ТЕХНИЧЕСКИ УНИВЕРСИТЕТ-СОФИЯ-ТЕХНОЛОГИИ ЕООД · 1 bid

    €57,600

    30 Jun 2026

  • Осигуряване на MAN (Metropolitan Area Network) свързаност между обекти на Столична община" по две обособени позиции

    Winner: Виваком България ЕАД +1 more contractors

    €274,819

    30 Jun 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

app.eop.bg
Platform
yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Renewal of subscription licenses for the Axence nVision software for 2900 agents, including the modules Network, Inventory, Users, HelpDesk, and DataGuard for the needs of the Sofia Municipality and the district administrations"?

Offers are due by 18 Nov 2026, 22:59 CET.

What is the estimated value?

The estimated value published in the notice is €44,000.

Who is the buyer?

СТОЛИЧНА ОБЩИНА (гр.София, Bulgaria).

Where and how do I submit an offer?

Offers are submitted electronically on app.eop.bg.

How are offers scored?

Lowest price.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 6 Nov 2026, 00:57 CET.