Support & maintenanceFramework agreementTEDPolski

Support and further development of a Moodle platform for digital offerings of the DAAD

Deutscher Akademischer Austauschdienst e. V.Bonn, GermanyNotice 744366-2026 · Reference number: 330 2026

At a glance

Deutscher Akademischer Austauschdienst e. V. (Bonn, Germany) is tendering: Support and further development of a Moodle platform for digital offerings of the DAAD. Offers are due 26 Nov 2026, 23:59 CET. Estimated value €1m, 48-month contract, 2 lots. Bidders must show, among other things: certificates, references, key people, minimum turnover, insurance.

Official noticeTender documents

Published on:TEDBekanntmachungsservice (DÖE)

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Translated from the official notice. The original text is the legally binding one.

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Key facts

Deadline
€1m
Estimated value
48 months
Duration
Open procedure
Procedure
27 Oct 2026
Published
744366-2026
Notice number
330 2026
Reference number
IT services: consulting, software development, Internet and support (72000000)
Main CPV
DEA22
Place of performance (NUTS)
2
Lots
not allowed
Variant offers
German
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

What the buyer wants

Within the framework of its activities to promote scientific exchange, the DAAD is increasingly involved in supporting and/or promoting scientific exchange. Creating digital and digitally supported offerings. --- Based on the project "Dhoch3 / DaF study modules", a Moodle platform has emerged, which is now also used by other offices in the company (https://moodle.daad.de/).

The DAAD currently operates four areas on the Learning Management System (LMS) Moodle: Dhoch3 (S14), Fachlektoren Supervision (S14), iDA (S23) and VORsprung (S01). --- These offers differ significantly in terms of content, target groups, language (German/English) and technical specifics, but all use the same infrastructure of the already set up Moodle platform.

The technical support and further development of this platform, the user administration in the individual categories (including monitoring and evaluation) as well as the training and advice of the DAAD and the various user groups are central components of the framework contract to be awarded. --- The DAAD uses a cloud server infrastructure certified according to European data protection guidelines for hosting the Moodle platform.

Linux (Ubuntu LTS), Apache2, MySQL and PHP are installed on the servers and are virtualized using VMWare. The web hosting itself is not part of this tender. Moodle is currently in operation in version 4.5.12; in 2027, an upgrade to version 5 is planned in the first half of the year. --- Details are given in the specifications in Appendix 02 of the procurement documents

CPV codes

  • 72000000IT services: consulting, software development, Internet and supportmain

Lots (2)

The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.

  1. Lot 1Support and further development of a Moodle platform for digital offerings of the DAAD

    Estimated value:
    €1m
    Duration:
    48 months
    Place (NUTS):
    DEA22
    CPV:
    72000000 · IT services: consulting, software development, Internet and support

    Within the framework of its activities to promote scientific exchange, the DAAD is increasingly involved in supporting and/or promoting scientific exchange. Creating digital and digitally supported offerings. --- Based on the project "Dhoch3 / DaF study modules", a Moodle platform has emerged, which is now also used by other offices in the company (https://moodle.daad.de/). The DAAD currently operates four areas on the Learning Management System (LMS) Moodle: Dhoch3 (S14), Fachlektoren Supervision (S14), iDA (S23) and VORsprung (S01). --- These offers differ significantly in terms of content, target groups, language (German/English) and technical specifics, but all use the same infrastructure of the already set up Moodle platform. The technical support and further development of this platform, the user administration in the individual categories (including monitoring and evaluation) as well as the training and advice of the DAAD and the various user groups are central components of the framework contract to be awarded. --- The DAAD uses a cloud server infrastructure certified according to European data protection guidelines for hosting the Moodle platform. Linux (Ubuntu LTS), Apache2, MySQL and PHP are installed on the servers and are virtualized using VMWare. The web hosting itself is not part of this tender. Moodle is currently in operation in version 4.5.12; in 2027, an upgrade to version 5 is planned in the first half of the year. --- Details are given in the specifications in Appendix 02 of the procurement documents

  2. Lot 2

    Estimated value:
    €1m

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • CertificatesCompany or personnel certificates named in the notice
  • ReferencesSimilar contracts delivered before
  • Key peopleNamed roles, CVs or minimum team
  • Minimum turnoverMinimum annual turnover or financial standing
  • InsuranceProfessional or liability insurance

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (10)

Completed self-declaration, Appendix 08

Company profile (short description of the company, history, portfolio, personnel structure)

Proof of registration in a professional or commercial register or comparable register

Declaration of total turnover and turnover in the field of activity of the contract within the last three financial years. --- The form in Appendix 09 shall be used. --- If, for a legitimate reason, you cannot provide sales figures for the last three financial years, please let us know about this in the form so that we can, if necessary, request the submission of other appropriate documents for an audit of economic and financial performance. --- Minimum requirement: --- The applicant must have achieved an average total annual turnover (gross) of at least € 250,000 within the last three financial years. --- The applicant must have achieved an average annual turnover (gross) of at least €200,000 in the field of activity of the contract (in the business area of the company relevant to the contract) within the last three financial years. --- The form in Appendix 09 shall be used.

Proof of an existing professional or company liability insurance covering the field of activity of the contract, or a declaration that, in the event of a contract, the contract is covered by such insurance and that it is maintained for the entire term of the contract.

Provide appropriate references on contracts previously performed, in the form of a list of the main services provided in the last three years, indicating the value, the date of delivery and the contracting authority or private entity. --- A reference is suitable if the services provided were comparable to those advertised here, i.e. in particular services in the areas of support and further development of a Moodle platform --- The form in Appendix 10 must be used for this purpose. --- Minimum requirements: --- At least 3 appropriate references must be provided. --- Work samples must be submitted for at least two references, insofar as the tenderer is entitled to such a submission. --- The following experience areas must be covered at least by the submitted references: ---

  1. experience in the support and further development of Moodle platforms
  2. handling of the required software products, setting up authorization concepts, etc.
  3. implementation of version updates and upgrades of Moodle
  4. Completion of adjustments via the Moodle-Backend
  5. Knowledge of how virtual machines work
  6. Contractors for public contractors or non-profit organizations
  7. Contractors for projects in education and/or higher education
  8. Management of an international e-learning project
  9. Experience with training --- Areas 1. to 9. must be proven by references at least twice each (minimum requirement). A reference can be used to cover several areas.

Specify the environmental management measures that the company applies during the execution of the order on a separate installation (formless presentation), a maximum of 2 pages DIN A4 in font size 12 Times New Roman; 1.5 Pt. line spacing or proof of DIN ISO certification or comparable

Statement showing the average annual number of employees of the company as a whole and, in addition, the service area of this call for tender over the last three years. The Appendix 09 form shall be used.

Indication of the parts of the contract that the company may intend to subcontract (list of subcontractors in accordance with Appendix 11)

Description Measures for the quality assurance of the company, on a separate system (formless presentation), a maximum of 2 pages DIN A4 in font size 12 Times New Roman; 1.5 Pt. line spacing or proof of DIN ISO certification or comparable

Options, renewals, framework

  • Framework agreement without reopening of competition
  • Up to 1 contractors in the framework
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Conditions in this notice

  • Certificates named in the noticematched against the certificates in your profileNeeds a look
  • Key peopleyour team matched to the required rolesIn your profile
  • Referencessimilar contracts from your history matched to the conditionNeeds a look
  • Minimum turnoverturnover from your financial statements against the thresholdNeeds a look
  • Insuranceliability policy amount and validity on the bid dateIn your profile

This tender's facts

  • 2 lotschoose the lots you can deliver and price each oneNeeds a look
  • Framework agreementone supplier — every order during the agreement goes to the winnerNeeds a look
  • Who wins at this buyerrecently: SKOPOS NOVA GmbH, think about IT GmbH — 6 different winners in the last 6 awardsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeIn your profile
  • Vendor support accessupdate rights and escalation to the manufacturerIn your profile

Registers — checked automatically

  • Handelsregistercompany active, managing directors matchVerified
  • Transparenzregister (beneficial owners)entry matches the shareholdersVerified
  • Wettbewerbsregister (exclusions)no entry that excludes you from public contractsVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Buyer

Deutscher Akademischer Austauschdienst e. V.

Address
Kennedyallee 50, 53175 Bonn, Germany
Region (NUTS)
DEA22
Official contact address
[email protected]
The functional mailbox published in the notice. We never publish personal data.

Register identifiers

EU VAT
DELEITWEGID9938014721
Registration no. in the notice
Leitweg-ID 993-80147-21

What this buyer bought before

57 IT contract award notices 2020–2026, €34.1m in total.

  • Rahmenvertrag für Dienstleistungen in den Bereichen Usability, User Experience und kontinuierliche Erfolgsmessung

    Winner: SKOPOS NOVA GmbH · 9 bids

    €1mFramework agreement — maximum value

    26 Oct 2026

  • Rahmenvertrag für die Beschaffung und Lieferung von IT-Hardware (Laptops, Monitore, Tastaturen, Webcams, Mäuse, Drucker, Headsets etc.)

    Winner: think about IT GmbH · 2 bids

    €2.5mFramework agreement — maximum value

    28 Jul 2026

  • Managed Services für Microsoft 365 & Hybrid-Infrastruktur

    Winner: ORBIT Gesellschaft für Applikations-und Informationssysteme mbH +1 more contractors · 8 bids

    €1.8mFramework agreement — maximum value

    20 Jul 2026

  • SAP MOVE und Projekt ZEBRA - Betriebsunterstützung, Weiterentwicklung und Projektbegleitung

    Winner: CLC xinteg GmbH +1 more contractors · 3 bids

    €28m

    11 Jun 2026

  • Beratungsleistungen für die Betriebsunterstützung, Optimierung und Weiterentwicklung der Systeme der Sicherheitsinfrastruktur

    Winner: Bechtle GmbH IT-Systemhaus Rheinland · 1 bid

    €800,000Framework agreement — maximum value

    26 May 2026

  • Rahmenvertrag zur Unterstützung des DAAD-Service-Desks

    Winner: itec systems AG · 18 bids

    €1mFramework agreement — maximum value

    20 Apr 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Support and further development of a Moodle platform for digital offerings of the DAAD"?

Offers are due by 26 Nov 2026, 23:59 CET.

What is the estimated value?

The estimated value published in the notice is €1m.

Who is the buyer?

Deutscher Akademischer Austauschdienst e. V. (Bonn, Germany).

Where and how do I submit an offer?

Offers are submitted electronically on www.evergabe-online.de.

Is the contract divided into lots?

Yes, into 2 lots.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 09:41 CET.